Dollar General

  www.dollargeneral.com
  www.dollargeneral.com
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Dollar General Reviews

Updated September 18, 2014
Updated September 18, 2014
1,015 Reviews
2.5
1,015 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dollar General Chairman and CEO Rick Dreiling
Rick Dreiling
554 Ratings

Review Highlights

Pros
  • You will like most of your customers, as it is a neighborhood store, and you will be close to home (in 13 reviews)

  • Friendly leadership, good benefits with a lot of employee recognition (in 18 reviews)


Cons
  • No work/life balance the stores are too understaffed due to low associate pay (in 34 reviews)

  • There was one point in time when we had six store managers walk out in a six week period (in 64 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Pleasant Experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dollar General

    Pros

    Store manager worked with my schedule for school and days needed off.

    Cons

    Constantly denied well-deserved promotions for others who did not have the same qualifications.

  2. 1 person found this helpful  

    Going places....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Professional  in  Nashville, TN
    Current Employee - Business Professional in Nashville, TN

    I have been working at Dollar General full-time for more than 5 years

    Pros

    Lots of store growth and career opportunities for anyone willing to roll up their sleeves. Caring, friendly employees. Stable and strong business. Great to shop too as the store has everything I need at home.

    Cons

    Nothing that doesnt happen everywhere else you work. What is different here is the company gives you a voice and cares about how employees feel.

    Advice to ManagementAdvice

    Keep addign stores and promoting people

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Amazing company with an incredible opportunity to grow your career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Representative  in  Goodlettsville, TN
    Current Employee - Human Resources Representative in Goodlettsville, TN

    I have been working at Dollar General full-time for less than a year

    Pros

    Leadership is supportive and inspiring. The culture is energizing, the people are collaborative, friendly, supportive, everyone is working hard towards the same goal. The company is growing at an impressive rate and has aggressive growth plans. Excellent opportunity to join the team, learn the business, earn your stripes and take your career as far as you want.

    Cons

    Not really a con, like most companies, if you want a long term career, you’ll need to be ready to work really hard and contribute.

    Advice to ManagementAdvice

    Keep communicating with your teams and caring about their success. It’s amazing with how large the organization is to get as much hands on support and training as you give. Thank you!

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Passion about DG customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Goodlettsville, TN
    Current Employee - Anonymous Employee in Goodlettsville, TN

    I have been working at Dollar General full-time for more than 3 years

    Pros

    This company is very focused on what our core customer wants and, more so, needs. You just need to hear Senior Director of marketing, Angela Martin, talk about our core customer(s) to know how passionate DG is about her.

    Fantastic upward potential.

    Cons

    The lean operating model that Dollar General uses (which is what helps us keep our prices so slow) also means more work per employee than other retailers - store level and corporate.

    Advice to ManagementAdvice

    Stay focused, keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Best ever

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dollar General

    Pros

    Good managers that care about employees good wages good benefits I love it there and I moved up twice

    Cons

    Long drive and people laugh at me sometimes I like the environment and the work culture but I feel I get no respect at my job give me more hours

    Advice to ManagementAdvice

    Pay more

  7. 2 people found this helpful  

    Good job very long hours. The people are fun to work with and are a great team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Dollar General full-time for more than 3 years

    Pros

    Job security. Good benefits. Great teaching opportunity at any level to learn retail .

    Cons

    Very long hours for. Management

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I loved working there but strict cashier overages or under till rules

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Owensville, OH
    Current Employee - Cashier in Owensville, OH

    I have been working at Dollar General part-time for less than a year

    Pros

    flexible hours, if a smoker can take frequent smoke breaks friendly management

    Cons

    not enough training have to self learn a lot, If honestly off on your register and even have proof on camera and are willing to pay out of your own pocket to make the till right even with no write ups you will be fired

    Advice to ManagementAdvice

    Keep loyal hard working hones team members who are dependable the chance to make a register mistake right

    Recommends
    Positive Outlook
    Disapproves of CEO
  9.  

    This company is not for everybody.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Memphis, TN
    Former Employee - Store Manager in Memphis, TN

    I worked at Dollar General full-time for less than a year

    Pros

    The weekly truck comes already organized according to departments.

    Cons

    You always have resets to do plus putting out your truck. Its a lot to taken on with little payroll.

    Advice to ManagementAdvice

    Allow Store Managers to run the store and don't make them feel unappreciated.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Mindless, petty, grueling, and foremost uncaring atmosphere for employees that strive to be there best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Dallas, TX
    Current Employee - Assistant Store Manager in Dallas, TX

    I have been working at Dollar General full-time for less than a year

    Pros

    Fairly basic stocking and not much else to recommend.

    Cons

    Very little training, Assistant store manager is glorified cashier. Title only. Too much work for very little pay. Hours get cut often. can't make payroll so you don't work on occasions. Sloppy handling of employees discipline when errors are made. Chain of command lacks substance. Lack of motivation from top down.

    Advice to ManagementAdvice

    Give your assistant managers more authority and less connection with having to run cash register. I mean the management should coach, assist, supervise and assistant should be allowed to discipline other employees when needed. Assistant really needs to be more in the loop on what's going on and less a glorified cashier. Assistants job as a whole should be weighed not just as a cashier when they want to write an assistant up.

    Doesn't Recommend
    Positive Outlook
  11.  

    Endless Opportunity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director
    Current Employee - Director

    I have been working at Dollar General full-time for more than a year

    Pros

    Dollar General is a fast growing company that is surrounded by smart and talented leadership team, who has delivered record breaking numbers. DG has had 24 straight years of same stores sales growth, and embodies a family culture that makes work a fun and excited place to be!

    Cons

    Continue to focus on work simplification.

    Advice to ManagementAdvice

    Continue to be transparent with the growth strategies as everyone is excited to continue to be part of the Dollar General company!

    Recommends
    Positive Outlook
    Approves of CEO

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