Dollar Thrifty Automotive Reviews

Updated August 29, 2015
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2.4
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Recommend to a friend
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Scott Thompson
14 Ratings

Pros
  • flexible and will have good people around (in 4 reviews)

  • Before Hertz, there were a lot of great people who worked very hard to take the company from a (in 4 reviews)

Cons
  • I have worked many customer service jobs and seen many types of customers (in 5 reviews)

  • Upper management on a national level doesn't always seem to know what's going on at locations (in 4 reviews)

More Pros and Cons

135 Employee Reviews

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  1. Helpful (1)

    Rental sales agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Current Employee - Anonymous Employee in West Palm Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Dollar Thrifty Automotive full-time (More than 3 years)

    Pros

    Good managers who will help us to reach our goal every month.

    Cons

    After hertz took over goals are higher.


  2. If you like to work hard, learn and don't care about the money this is the place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager
    Current Employee - Operations Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    you get a free car and free gas

    Cons

    long hours, no time for lunch, drama with employees, pay is very low 32,000

    Advice to Management

    This company needs to work on its culture and values, and appreciate the hard working employees


  3. Helpful (1)

    Ok until Hertz purchased

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great vacation time for employees to escape the craziness.

    Cons

    You couldn't advance once Hertz purchased DTAG, treated DTAG like crap.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Sad Situation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Dollar Thrifty Automotive full-time

    Pros

    Great co-workers for the most part at the location.

    Cons

    Hertz ruined a great company. Really sad to see many of the best employees now leaving...Can't blame them as the culture has changed. DTG used to care about their front line employees and their customers....Customer service is now a joke.

    Advice to Management

    Senior Management needs to dig in and spend time in the field...The customer issues and employee issues are then very obvious.


  6. Helpful (2)

    Horrible company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSA in San Francisco, CA
    Former Employee - RSA in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dollar Thrifty Automotive full-time (More than 5 years)

    Pros

    My co workers made the job easy to go to. Worked as a team and family that cared for each other.

    Cons

    Management is horrible after Hertz taking over. Short staffed at all times and bonuses are horrible now and no one appreciates your hard work.

    Advice to Management

    Hire more agents and stop treating employees like animals.


  7. Helpful (1)

    All about the Yield!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dollar Thrifty Automotive full-time

    Pros

    You can learn how the rental car business operates. Know when or how to get best deals on renting a vehicle. Most managers are cool and will help. Job will give you experience in customer service and sales. Good vacation and sick leave. Open 24/7 so there are many different schedules and days to work.

    Cons

    Lots of "Cherry Picking". Agents constantly trying to "get the best customers". Only place I know where you can loose your commission for working more! This explains long lines at Dollar Thrifty. Rental Agents don't necessarily want to help a customer since it can make the Agent loose her/his commission.

    Advice to Management

    Create a more positive work environment. Happy employees are more productive.


  8. Things might have changed, but I doubt it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Exit Booth Agent in Warwick, RI
    Former Employee - Exit Booth Agent in Warwick, RI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dollar Thrifty Automotive full-time (Less than a year)

    Pros

    All the employees being able to commensurate in each other's misery.

    Cons

    Disorganised management, lack of communication between each of the 7 managers, abuse of employees, playing favorites, Job opportunities would come up and be given to outside people before internal employees.


  9. Helpful (4)

    Location manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Location Manager in Lubbock, TX
    Current Employee - Location Manager in Lubbock, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Dollar Thrifty Automotive full-time (More than a year)

    Pros

    Free car, easy job. Salaried position

    Cons

    No manager training, hostile workplace,

    Advice to Management

    Stay away!


  10. Helpful (1)

    Travel/Leisure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in San Diego, CA
    Current Employee - Sales Associate in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dollar Thrifty Automotive (More than 5 years)

    Pros

    Helping people with their travel needs

    Cons

    Unorganized work environment with minimal effort

    Advice to Management

    Consideration & Acknowledgment


  11. Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Warwick, RI
    Current Employee - Operations Manager in Warwick, RI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Job, Great Management team!!!! Love going to work everyday !!!!

    Cons

    none, it is a great place to work!!!!!!!!!!



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