Dollar Tree Reviews

Updated March 9, 2015
16 reviews filtered by
  • Chicago, IL Area
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2.9
16 Reviews
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Dollar Tree President, CEO, and Director Bob Sasser
Bob Sasser
8 Ratings

16 Employee Reviews

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  1. Its a fun loving atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Des Plaines, IL
    Current Employee - Cashier in Des Plaines, IL

    I have been working at Dollar Tree part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    we are like a family, even if we move to other jobs we some will still come by to visit. we call each other by nicknames. the customers love the store we get compliments all the time, they joke with the staff. we make them feel at home as best as we can.

    Cons

    not very many cons we get the occasional mean costumer, but overall everything is great there

    Advice to Management

    its ok to be nice and friendly to your fellow coworkers we wont think you are not doing your job, if anything it makes us want to come to work and work for you.

  2. Helpful (1)

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Lake Zurich, IL
    Former Employee - Cashier in Lake Zurich, IL

    I worked at Dollar Tree part-time (Less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Employer works with schedule which is a tremendous help. Flexible, fast paced, and there's always something different.

    Cons

    Sometimes the customers get a little to worked up over minor things. It's a dollar store, some people that come in act like they're royalty and you should kiss the ground they walk on. I've worked in many fields and the way some of these shoppers act is a disgrace to the human race.

    Advice to Management

    Corporate needs to stop treating their employees (including the managers) like they are pawns. They are human, they want to see the company succeed as much as the "big guys" do. Treat them with respect.

  3. good company with a few areas of improvement needed

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at Dollar Tree

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    freedom to merchandise. Not locked into speciffic planograms

    Cons

    Payroll restraints. DM's cut at any cost. Then get upset when things are not completed

    Advice to Management

    set realistic goals for a new store, and don't penalize an existing store when a new store opens close by.

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  5. Boring job, but it's a paycheck. The biggest problem is communication between management and employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Naperville, IL
    Former Employee - Cashier in Naperville, IL

    I worked at Dollar Tree part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    It's fairly laid-back and if it's a large store you may not work much, which for me worked out really well because I had another job.

    Cons

    You have to purchase your own uniform.
    You are expected to follow the manager to the bank to make a safety deposit drop, but you are not reimbursed for gas and you are officially off the clock.
    As a cashier, you are also expected to stock aisles, but items away, clean, and and do other tasks, especially at the end of the night
    Lack of communication to employees about who is really in charge.
    No perks
    Higher-end management was bounced from store to store and never seemed to have a consistent schedule.
    High turn over rate
    Rarely saw store manager leave office
    Make you push products on customers.

    Advice to Management

    Don't make it so hard for employees to talk to you. Offer more description of the job when hiring.

  6. Good position for someone who is entering the workforce.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Operations Store Manager in Kenosha, WI
    Former Employee - Assistant Operations Store Manager in Kenosha, WI

    I worked at Dollar Tree part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great starter position for people just entering into the workforce. This organization could provide a general outlook on what a retail position entails.

    Cons

    If you're someone who's been in the workforce, especially management positions, this isn't the organization for you. The store managers that I've encounter have had no leadership skills and conducted training of assistant managers and associates sub par.

    Advice to Management

    Train your store managers properly so they can transfer that knowledge down to the core employees. Also, practice what you preach. If you promote an open door policy, have your store and district managers support the organization's decision.

  7. Helpful (4)

    For those who like to work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Chicago, IL
    Current Employee - Store Manager in Chicago, IL

    I have been working at Dollar Tree full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    If you like Merchandising creativity, stores are filled with merchandising guides not planograms. Stores are not micro managed. Day to day flow is structured and planned, but leaves room for your focus.

    Cons

    Over 60% of your time is involved in stocking shelves. Corporate does all employee monetary reviews, you have no control of what good or bad employees get paid. absolutely no training budget for new assistant managers.

    Advice to Management

    read the cons.

  8. Helpful (2)

    The Job is not hard at all but a lot of cliques (favoritism) and gossip between managers and other associates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Waukegan, IL
    Current Employee - Sales Associate/Cashier in Waukegan, IL

    I have been working at Dollar Tree part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, easy, no stress, college student friendly

    Cons

    cliques, gossip, managers are unprofessional and mean somtimes

    Advice to Management

    care more about your associates not just your managers

  9. Helpful (2)

    Better then bigger retail stores

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Chicago, IL
    Current Employee - Cashier in Chicago, IL

    I have been working at Dollar Tree part-time (Less than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    I have been at Dollar Tree for about 3 months now and so far my experience hasn't been too bad. As I was reading the reviews a lot of peoples experience at the DT has been negative because of their manager but fortunately I work with a very understanding and overall good manager. For the most part she seems to care about her employees and their needs. I work at a bigger DT and we have about 15 cashiers working there all together (not at the same time of course). At one time there will be about 2 cashiers and 2 managers working. Nothing at the DT is as serious as it may seem at first. When I first started working there I felt confused because of all the different names for the duties I was going to perform and even though I applied for cashier I ended up doing a bunch of different things around the store, which I enjoy very much. You may be doing go back carts or U-Boats, these are two things I really like doing because you have minimal contact with the rude and annoying customers (one of the worse parts about the job). However, at the DT they are weary about putting people on the floor because associates use the opportunity to text on their phones and walk around the store like a zombie barely working. I rushed through go backs and u-boats and my managers were very impressed. Since I started working there I have fewer days on the register and more days opening boxes, stocking, recovering the store and so do the job really well and hopefully they will notice if you don't like working the register either.

    Cons

    The worse part about the job is the company in general. Although I feel like my manager cares about her employees I certainly don't feel like the COMPANY cares about the employees. They constantly change policy making things even more inconvenient for the associates. At the DT you cannot have another cashier do a transaction for you while you work without a manager present and you have to do the transaction for each item you have because you have to have a receipt for each one! It's kind of ridiculous. If you get off at 3, you cant shop around the store once you're off, you have to do it an hour before you get off work during your 10 minute break...pretty self explanatory I don't even need to go in on how stupid and inconvenient this is for the people who work there.

    Another con may possibly be the coworkers. The dollar tree is a small company so you will work with the same people over and over again and very closely. At the dollar tree its important to be able to communicate with your coworkers because you have to figure things out among yourself, like establishing who is main cashier and back up, who will go on their break and when and who will cover during that time. You cannot just stay to yourself and avoid them so its important to get along with them. There are some coworkers I find difficult to work with and who make things harder for me by not doing their end of the job but theres really nothing I can do except keep a professional relationship with them. I have seen people cry and quit because of coworker conflicts.

    The biggest con is the pay and hours. It may be different for a smaller store but if you work at a dollar tree like mine then you work 4 hours 3-4 days a week and make hardly any money. The pay is ridiculous and even though I like my job some days I just not worth it to me and I want to quit badly. They keep your hours few so even if you end up working 5-7 days in a row, they were only 4 hour shifts...I got paid more at Wal-Mart and just stood at the register all day.

  10. Retail is not my thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dollar Tree Cashier in Hoffman Estates, IL
    Current Employee - Dollar Tree Cashier in Hoffman Estates, IL

    I have been working at Dollar Tree part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Lots of works to be done.
    Won't be standing around.

    Cons

    You can be both cashier, and stocker.

    Advice to Management

    Filter our the water, and new durable bags.

  11. Helpful (1)

    Pay doesnt reflect the hard work put in...........

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Joliet, IL
    Former Employee - Anonymous Employee in Joliet, IL

    I worked at Dollar Tree full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Its a Job and has Steady work...

    Cons

    The managers show favoritism
    Male managers hit on the female workers
    It seems like making quota isnt good enough
    You can easily get fired if you are new
    Some employees are immature and classless and managers find it entertaining
    They take advantage of the temp service process
    They use the temps for odd jobs with no intent to hire them long term.................I could go on and on.

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