Domino's Reviews

Updated August 1, 2015
35 reviews filtered by
  • Ann Arbor, MI Area
  • Any Job Title
  • Any Status
Employment Status

Reset
3.3
Rating Trends
Recommend to a friend
Approve of CEO
Domino's President, CEO, and Director J. Patrick Doyle
J. Patrick Doyle
25 Ratings

Pros
  • Flexible hours, training provided (in 45 reviews)

  • It's always nice to have a flexible schedule (in 36 reviews)

Cons
  • A lot of wear and tear on your vehicle (in 19 reviews)

  • Minimum wage with VERY few salary increases (in 33 reviews)

More Pros and Cons

35 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Amazing place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Security Analyst in Ann Arbor, MI
    Current Employee - IT Security Analyst in Ann Arbor, MI
    Recommends
    Positive Outlook

    I have been working at Domino's full-time (More than a year)

    Pros

    Not a high stress place to be, friendly people all around, great benefits and such.

    Cons

    None that i can think of

    Advice to Management

    Keep up the good work!


  2. Helpful (1)

    It's Not Bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Ann Arbor, MI
    Former Contractor - Anonymous Contractor in Ann Arbor, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Domino's as a contractor (Less than a year)

    Pros

    Great minds and technical leaders. It's fun sometimes. They are great at coming up with marketing efforts.

    Cons

    Out-dated site. No automated regression testing to smooth releases. Dress code (with the exception of Fridays). Not enough people saying "no" so workloads can be too much. Marketing efforts sometimes seem to bombard

    Advice to Management

    Get a better idea for team velocity. Under-promise and over-deliver, rather than the opposite.


  3. Helpful (1)

    The IS/IT department is a disaster.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Services in Ann Arbor, MI
    Current Employee - Information Services in Ann Arbor, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Domino's full-time (More than 5 years)

    Pros

    Most of the people I work with are great. Free coffee and soda. There are a few good people in management, unfortunately they are beat down like most of the work-force.

    Cons

    Domino's brands itself as a 'Technology' company, but they are anything but that. The HR department sticks their nose in literally every department decision. HR & IT Management need to be completely replaced. People are miserable, there is a mass exodus that is in full swing. They will over work you and under-pay you. They attempt to tell you about the bonus program if you question an offer. The TAD program IS NOT a replacement for market pay rates. Raises if you are lucky enough to get one, are a smack in the face. There is no communication between IT groups, or between entire departments. Inexperienced managers make work-life difficult with hap-hazard decision making and constant scrutiny. 'Yes' men are constantly promoted to the top. The political games are a huge part of working in IT at Domino's and is a significant source of the problems. When you work for Domino's IT, kiss your freedom goodbye. Domino's IT is a toxic environment.

    Advice to Management

    Replace IT Management, get rid of the 'Polk' club, it's killing the department. Revise your dress code and establish a work from home policy. Get rid of the moronic collaborative workspaces that allow you to shoe-horn employees literally everywhere. Do you really think strict dress-code enforcement is the right thing to do when morale is at an all-time low? Continue to watch the mass-exodus from your well paid and comfortable seats. Stop hiring contractors and hire FTE's. By hiring contractors, you are showing that you don't want to commit to your work-force.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Admin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Ann Arbor, MI
    Current Employee - Administrative Assistant in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domino's full-time (Less than a year)

    Pros

    Extremely people first company. They work to help you achieve your goals. The job itself is pretty straightforward, but I feel like more than an assistant. I've given multiple responsibilities outside of the typical admin role.

    Cons

    The only con with this job is that it is definitely a job that you get your foot in the door with. If you're an extremely driven person eager to move up, you'll get a tad bored. If you're looking for something to help you explore your options, and gives you room explore those options, it is a great role.


  6. Progressive Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Operations in Ann Arbor, MI
    Former Intern - Operations in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Domino's as an intern (More than a year)

    Pros

    Ability to learn a lot about the industry. Great place to learn cutting edge business operational systems. Fun work environment.

    Cons

    Hours are very long. They certainly try to squeeze every dollar out of you to produce results.

    Advice to Management

    None.


  7. Helpful (10)

    Corporate IT @World Headquarters Review (Mid Level)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development in Ann Arbor, MI
    Former Employee - Software Development in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Domino's full-time (More than 5 years)

    Pros

    Co workers at my level were good people mostly. Health Insurance is fairly cheap (but for IT work honestly not all that great).

    Cons

    HR will only pay up to a MAXIMUM of the 70th percentile of the average cost of in the Greater Detroit Area. If you work in IT, you probably realize how ridiculous and stupid this is. Domino's is a company that says they are "Exceptional", yet the pay they offer - HR does not allow over that 70th percentile. HR will likely try and sell you on taking a lower salary than you otherwise would because they have a X% bonus (dependent on where they place you in the hierarchy). Personal opinion - don't take it. It isn't a guaranteed bonus. Also, that argument is purely ridiculous. A bonus should be a bonus, not something that "gets you up" to market level. Ugh. In IT we have INCREDIBLE mobility, so predictably a lot of people go to Domino's, get denied raises (or get piddling single digit ones, even while the company stock is doubling every year) and ragequit. Think about it - it's pretty easy to get a raise at most companies as an IT worker. It simply does not make sense to stay at a place giving you a $1000 raise a year (or typically, less) - when you can walk out the door and make $20k more nearly _anyplace_ else, because you work in IT and are actually good at your job. HR seems to not understand this. Honestly, HR at Domino's is malignant, and incredibly frustrating to deal with. What's more, they will treat you like a child, almost guaranteed. They will talk down to you and say you don't know what you actually should be making. They will browbeat you until you tell them why you are unhappy, why you can't adjust to what they are "so gracious" to give you, and tell you to shut up. I could write an entire essay about them, but I'll stop there. Further, promotions are insanely and detrimentally political. They interview all the VPs in your department before allowing a promotion at the mid level??? IT is 150 people and there are like 5 VPs! So if you land at Domino's, plan to shmooze for the long term. Expect to work in a Silo. "Warring" teams definitely are the norm here. It almost seems like they encourage it! Pretty much no IT team has any accountability to any other, and they are kept in their own section for some bizzarre reason. It's an open office design (don't get me started on this.... you WILL get sick more often) so I don't understand why people aren't moved around with their projects and teams can't ACTUALLY collaborate? Domino's Corporate Culture is absolutely INSANE. Prepare to have one 2 hr company meeting a month. Prepare to feel like you have your eyes pried open and are forced to watch pandering, insulting drivel - kind of like that scene in "A Clockwork Orange" with the main character in the theater with his eyes pried open. Just... the most insane corporate cheerleading you can possibly imagine. It gets old really fast. Lastly - you will be required to be at the office 9-4 M-F. Ok, at any other job this makes sense, but IT workers? Practically any other IT job lets you work from home some or flex schedule outside of 9-4 MF. Why not Domino's? "The store workers can't work from home, so why should you be able to?" If I shook my head any harder, it might fall off. Get with the times or become a dinosaur, Domino's.

    Advice to Management

    To the execs: If you're going to double your own salaries over a period of 3 years, at least increase the salaries of your workers a LITTLE bit, for f*** sake. Seriously, do the right thing and PAY WHAT YOUR PEOPLE ARE WORTH, ESPECIALLY IN IT. Until you do that, this place will continue to be a nightmare for many, as you will note in MANY other reviews how people are saying it was a depressing, soul crushing job. Is HR seriously OK with that??? I think it would be silly to believe that they don't read reviews on glassdoor.com. After all, as it was explained to me by HR many times "they know the market conditions better than [you] do!" To the middle management: Let's be real here - politically, this place is toxic. It's a "pain contest" in every way, only way people are getting promotions is by being there the longest and greasing the most palms. It's completely obvious. There should be more managers fostering inter-team collaboration. Some do this; most don't. And you know what happens? Warring silos. IT workers hating this team or that team because they "never get anything done", just overall ridiculous situations brought on by "Launch and Flee" attitudes (launch your finished project, run away as fast as you can before we have to support it! Dump it on team X quick they support this because ) being VERY prevalent (and accepted!) and a really bad system of accountability between levels. At above the VP level or above, outside your team - don't expect any support from anyone. You may have to kick and scream to get things done. It is what it is. Again I go back to "warring silos". The only way management can fix these things is be honest about them and holistically take steps to address them. IE - monitor these specific behaviors, make sure everyone knows they are NOT ok. Otherwise, dysfunction, unending - just a guess.


  8. Lackluster!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Expert in Ann Arbor, MI
    Former Employee - Delivery Expert in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Domino's full-time (More than 3 years)

    Pros

    Going home with Cash Nightly was about the only reason this job was worthwhile. Discounts on certain Menu Items up 40% off. Some Managers were very cool to and decent to work for and others not so much.

    Cons

    Put tons of Miles on my Vehicle only was making 3.25 per hr while on Delivery. You're over scheduled constantly and hardly are they willing to be flexible if you work a second job or are taking classes going to school. Sometimes certain crew members began to form cliques of the "Cool Kids" and if you weren't liked they would be real quick to try to get you pushed out ie; Sent home early or try to Steal Big Order Deliveries from you in order to make a Larger Tip, thus screwing you out of money. Domino's Doesn't really provide much opportunity for Career Advancement unless you want to become a General Manager which then is the Only time you'll make enough money to be considered a Livable Wage. After putting in 4yrs with this Company, i received only a 1.28 Raise in 4yrs. My Store owner was more of a Penny Pincher.


  9. Helpful (1)

    Love it at Domino's. Terrific opportunity for those with a great attitude and a willingness to work hard.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domino's full-time (More than 10 years)

    Pros

    Great opportunities and culture. People are straight forward and helpful. Really amazing things happening with technology. The headquarters office (called the world resource center) is really cool. You're making pizzas for people. It's fun!

    Cons

    It can be hard work. The stores get very busy, particularly during their rush.


  10. Helpful (4)

    Broken

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Ann Arbor, MI
    Former Contractor - Anonymous Contractor in Ann Arbor, MI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Domino's as a contractor (Less than a year)

    Pros

    Decent pay; new or updated work space

    Cons

    Broken management structure; terrified, depressed, unhappy employees


  11. Helpful (1)

    Typical food service jobq

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Ann Arbor, MI
    Current Employee - Assistant Manager in Ann Arbor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Domino's full-time (More than 5 years)

    Pros

    Good money if you get into the right location. Most neighborhood stores don't offer much in terms of benefits , but if you can work in a campus store this is a huge plus. They also have flexible hours and flexible scheduling.

    Cons

    Very little in terms of benefits or perks.

    Advice to Management

    More time needs to be spent on employee relations and employee development and training.



Showing 35 of 1,220 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.