Doterra Reviews

Updated August 22, 2014
Updated August 22, 2014
12 Reviews
3.4
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David Stirling
6 Ratings

Employee Reviews

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  1.  

    LOTS of bonuses, LOTS of room to move up. Pretty amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Doterra

    Pros

    The executive take care of the workers!! Free lunches, products, young and upbeat environment. It IS a call center and busy days are hectic but the customers are pretty awesome too. Newly built doTerra building with a cafe and gym. I'm sad I had to leave doTerra.

    Cons

    Computer and IT issues but that's about it. New hire group every 3,4 weeks.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent  in  Orem, UT
    Former Employee - Call Center Agent in Orem, UT

    I worked at Doterra full-time for more than a year

    Pros

    This is your typical call center job, a lot of turnover, mostly college students, flexible schedule and plenty of opportunity for advancement.

    Cons

    Not everybody that calls in is a happy customer, but of course that's unusual in any customer service position. Doterra is really great about what they are willing to do to make customers happy.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    good job while in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent  in  Orem, UT
    Former Employee - Call Center Agent in Orem, UT

    I worked at Doterra part-time for more than a year

    Pros

    easy job, flexible hours and some fun people to work with.

    Cons

    low pay, unappreciative management and not much advancement opportunities

    Advice to ManagementAdvice

    promote those that do well instead of only promoting family/ friends

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Yummy Oils!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IPC  in  Portland, OR
    Current Employee - IPC in Portland, OR

    I have been working at Doterra part-time for more than a year

    Pros

    steam distilled, many are edible, medicinal, quality

    Cons

    shipping costs, company is growing so fast customer service is lacking

    Advice to ManagementAdvice

    lower shipping cost and no member ship fees please

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Frustrating company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Phone Agent
    Current Employee - Phone Agent

    I have been working at Doterra full-time for more than a year

    Pros

    I work with great people, I get insurance, employee discount, flexible schedule.

    Cons

    Feel unappreciated, low pay, disorganized, disconnect between corporate and the call center.

    Advice to ManagementAdvice

    Be willing to provide the necessary tools to perform our job. Make an appearance from time to time to let us know we are appreciated. Address the culture of entitlement that exists by holding everyone to a higher standard and dismissing those that refuse to do so. There is a lot of dead weight in the call center.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    High integrity company with quality products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Doterra part-time for more than a year

    Pros

    Natural products that work just as good and ofter better than everyday products. This oils help eliminate chemicals and pharmaceuticals and other toxins in your home.

    Cons

    Initial cost of the oils can be a lot but overall very cost effective considering you only need a drop.

    Recommends
    Positive Outlook
  8.  

    Great company for IPCs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Doterra

    Pros

    Product sells itself. Great compensation. Fun people to be around.

    Cons

    there are no cons for this company that I have experienced.

    Advice to ManagementAdvice

    keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    customer service rep

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Doterra part-time

    Pros

    Great discount, fun staff, good perks when the team does well

    Cons

    none, just have to understand that this IS a call-center.

    Advice to ManagementAdvice

    make training easier to follow.

    Recommends
  10. 1 person found this helpful  

    No Raise & Drama Queens

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Agent  in  Orem, UT
    Current Employee - Call Center Agent in Orem, UT

    I have been working at Doterra full-time for less than a year

    Pros

    Some people are decent enough or tolerable to work with. You get free stuff every month whether you care for it or not. You get money when you sell stuff to customers. (only 5% though) You can sit around since it's a call center job. People are web browsing all the time.

    Cons

    They provide food instead of raise. Mormonism influence.(they pray before lunch when company provides it) Favoritism.(You better be either liked or a relative of somebody to get highup. Well, if you're then you can be doing anything even if you're dumb) Too cheap to get better system to store customer info. The ghetto-est and cheapest place ever. Treated like a child. Unorganized mid-level management. Company allows mid-level management to use emotions to dictate decisions too much. Not open to new ideas from others with experience. Inadequate Training.

    Advice to ManagementAdvice

    There's none since they won't listen. (although they tell you they want to listen to any ideas, concerns, etc) Most are not smart enough to think that money worth more than food, but I mean, really? Food for the monthly goal? It's a joke. Enjoy while it lasts.

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    I feel they keep bringing in food instead of giving a raise to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Agent  in  Orem, UT
    Current Employee - Call Center Agent in Orem, UT

    I have been working at Doterra part-time for more than a year

    Pros

    flexible schedule, work with fun and nice people

    Cons

    low pay, treated like kids, have to dress up everyday at a call center

    Advice to ManagementAdvice

    show appreciation to employees not by bringing in food, but instead give raises. Why give 5 mL for product of month, when employees deserve the 15mL.

    Doesn't Recommend
    Neutral Outlook

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