Doterra

  www.doterra.com
  www.doterra.com

Doterra Reviews

Updated November 6, 2014
Updated November 6, 2014
19 Reviews
3.6
19 Reviews
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David Stirling
11 Ratings

Employee Reviews

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  1.  

    doTERRA is an excellent company with an excellent family culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst in Pleasant Grove, UT
    Current Employee - Operations Analyst in Pleasant Grove, UT

    I have been working at Doterra part-time (more than an year)

    Pros

    Great management, normal hours, relaxed and fun culture, room for growth

    Cons

    Opportunities for growth without a degree are limited, but that is the case with any good business.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A fast growing company that cares about its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pleasant Grove, UT
    Current Employee - Anonymous Employee in Pleasant Grove, UT

    I have been working at Doterra full-time (more than 3 years)

    Pros

    The company culture was great, everyone was friendly and wanted others to succeed. No one was trying to "climb the ladder" or steal your job. The owners liked to take care of their employees with company parties twice a year as well as occasional complimentary meals and some free products.

    Cons

    Employees are given a lot of gifts and perks but overall the pay isn't great. Many people are willing to take less pay in order to work for a company that cares about work-family balance and is located in Utah County. The work environment it great but you can make more working elsewhere.

    Advice to ManagementAdvice

    Reward your employees financially instead of or in addition to secondary perks.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Call Center jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Call Center Agent in Pleasant Grove, UT
    Current Employee - Call Center Agent in Pleasant Grove, UT

    I have been working at Doterra full-time (more than an year)

    Pros

    They are not a micromanaging company. There are lots of free lunches and parties.

    Cons

    doTERRA is the cheapest company in the world. They underpay their employees and do not buy things that will make the company sucessful

    Advice to ManagementAdvice

    Management is great in the call center. The whole company needs a raise though.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5.  

    Good atmosphere and fun job, but lack of communication between departments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Pleasant Grove, UT
    Current Employee - Customer Service Representative in Pleasant Grove, UT

    I have been working at Doterra part-time (more than an year)

    Pros

    Good opportunity to get raises and a fun place to work. They really pay attention to the character of their employees. They also give a lot of opportunities to get positions within other departments to advance within the company.

    Cons

    They sometimes are a little inflexible, especially when considering that a high percentage of their call center employees are students. For example, they expect agents to lock in their schedule for the upcoming semester 3-4 months in advance, sometimes even before they have a chance to register for classes. Making any schedule changes is a nightmare.

    Advice to ManagementAdvice

    Let agents help more with decision making; they work directly with the customers and have a lot of good feedback on what works and what doesn't.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Lots of opportunities to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Work Force Manager in Pleasant Grove, UT
    Current Employee - Work Force Manager in Pleasant Grove, UT

    I have been working at Doterra full-time (more than an year)

    Pros

    Lots of opportunities to grow within the company. Most opportunities are meant for a college student, but careers can be built there. People are friendly and the company has good morals.

    Cons

    Pay is on the lower end of the scale. They are close enough to universities that there are plenty of students willing to work for less money.

    Advice to ManagementAdvice

    Follow up with employees. Don't let so much slide, it affects the morale of the entire company.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chinese Team Call Center Agent in Orem, UT
    Former Employee - Chinese Team Call Center Agent in Orem, UT

    I worked at Doterra (less than an year)

    Pros

    Free oils, employee discounts, company party

    Cons

    Low pay even for full time employee

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    LOTS of bonuses, LOTS of room to move up. Pretty amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Doterra

    Pros

    The executive take care of the workers!! Free lunches, products, young and upbeat environment. It IS a call center and busy days are hectic but the customers are pretty awesome too. Newly built doTerra building with a cafe and gym. I'm sad I had to leave doTerra.

    Cons

    Computer and IT issues but that's about it. New hire group every 3,4 weeks.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent in Orem, UT
    Former Employee - Call Center Agent in Orem, UT

    I worked at Doterra full-time (more than an year)

    Pros

    This is your typical call center job, a lot of turnover, mostly college students, flexible schedule and plenty of opportunity for advancement.

    Cons

    Not everybody that calls in is a happy customer, but of course that's unusual in any customer service position. Doterra is really great about what they are willing to do to make customers happy.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    good job while in school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Agent in Orem, UT
    Former Employee - Call Center Agent in Orem, UT

    I worked at Doterra part-time (more than an year)

    Pros

    easy job, flexible hours and some fun people to work with.

    Cons

    low pay, unappreciative management and not much advancement opportunities

    Advice to ManagementAdvice

    promote those that do well instead of only promoting family/ friends

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Yummy Oils!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IPC in Portland, OR
    Current Employee - IPC in Portland, OR

    I have been working at Doterra part-time (more than an year)

    Pros

    steam distilled, many are edible, medicinal, quality

    Cons

    shipping costs, company is growing so fast customer service is lacking

    Advice to ManagementAdvice

    lower shipping cost and no member ship fees please

    Recommends
    Positive Outlook
    Approves of CEO

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