Doterra

  www.doterra.com
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Doterra Reviews

Updated Jul 22, 2014

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All Employees Current Employees Only

3.6 11 reviews

100% Approve of the CEO

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David Stirling

(5 ratings)

64% of employees recommend this company to a friend
11 Employee Reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    LOTS of bonuses, LOTS of room to move up. Pretty amazing company

    Anonymous Employee (Former Employee)

    ProsThe executive take care of the workers!! Free lunches, products, young and upbeat environment. It IS a call center and busy days are hectic but the customers are pretty awesome too. Newly built doTerra building with a cafe and gym. I'm sad I had to leave doTerra.

    ConsComputer and IT issues but that's about it. New hire group every 3,4 weeks.

    Advice to Senior ManagementKeep up the great work!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Great College Job

    Call Center Agent (Former Employee) Orem, UT

    ProsThis is your typical call center job, a lot of turnover, mostly college students, flexible schedule and plenty of opportunity for advancement.

    ConsNot everybody that calls in is a happy customer, but of course that's unusual in any customer service position. Doterra is really great about what they are willing to do to make customers happy.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    good job while in school

    Call Center Agent (Former Employee) Orem, UT

    Proseasy job, flexible hours and some fun people to work with.

    Conslow pay, unappreciative management and not much advancement opportunities

    Advice to Senior Managementpromote those that do well instead of only promoting family/ friends

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Yummy Oils!

    IPC (Current Employee) Portland, OR

    Prossteam distilled, many are edible, medicinal, quality

    Consshipping costs, company is growing so fast customer service is lacking

    Advice to Senior Managementlower shipping cost and no member ship fees please

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Frustrating company to work for

    Phone Agent (Current Employee)

    ProsI work with great people, I get insurance, employee discount, flexible schedule.

    ConsFeel unappreciated, low pay, disorganized, disconnect between corporate and the call center.

    Advice to Senior ManagementBe willing to provide the necessary tools to perform our job. Make an appearance from time to time to let us know we are appreciated. Address the culture of entitlement that exists by holding everyone to a higher standard and dismissing those that refuse to do so. There is a lot of dead weight in the call center.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    High integrity company with quality products.

    Anonymous Employee (Current Employee)

    ProsNatural products that work just as good and ofter better than everyday products. This oils help eliminate chemicals and pharmaceuticals and other toxins in your home.

    ConsInitial cost of the oils can be a lot but overall very cost effective considering you only need a drop.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    Great company for IPCs

    Anonymous Employee (Current Employee)

    ProsProduct sells itself. Great compensation. Fun people to be around.

    Consthere are no cons for this company that I have experienced.

    Advice to Senior Managementkeep it up!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    customer service rep

    Anonymous Employee (Current Employee)

    ProsGreat discount, fun staff, good perks when the team does well

    Consnone, just have to understand that this IS a call-center.

    Advice to Senior Managementmake training easier to follow.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    No Raise & Drama Queens

    Call Center Agent (Current Employee) Orem, UT

    ProsSome people are decent enough or tolerable to work with. You get free stuff every month whether you care for it or not. You get money when you sell stuff to customers. (only 5% though) You can sit around since it's a call center job. People are web browsing all the time.

    ConsThey provide food instead of raise. Mormonism influence.(they pray before lunch when company provides it) Favoritism.(You better be either liked or a relative of somebody to get highup. Well, if you're then you can be doing anything even if you're dumb) Too cheap to get better system to store customer info. The ghetto-est and cheapest place ever. Treated like a child. Unorganized mid-level management. Company allows mid-level management to use emotions to dictate decisions too much. Not open to new ideas from others with experience. Inadequate Training.

    Advice to Senior ManagementThere's none since they won't listen. (although they tell you they want to listen to any ideas, concerns, etc) Most are not smart enough to think that money worth more than food, but I mean, really? Food for the monthly goal? It's a joke. Enjoy while it lasts.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    I feel they keep bringing in food instead of giving a raise to employees

    Call Center Agent (Current Employee) Orem, UT

    Prosflexible schedule, work with fun and nice people

    Conslow pay, treated like kids, have to dress up everyday at a call center

    Advice to Senior Managementshow appreciation to employees not by bringing in food, but instead give raises. Why give 5 mL for product of month, when employees deserve the 15mL.

    No, I would not recommend this company to a friend

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