Drake Software

  www.drakesoftware.com
  www.drakesoftware.com

Drake Software Reviews

Updated October 16, 2014
Updated October 16, 2014
14 Reviews
2.8
14 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Phil Drake
4 Ratings

Employee Reviews

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  1.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Corpus Christi, TX
    Current Employee - Analyst in Corpus Christi, TX

    I have been working at Drake Software full-time (more than 8 years)

    Pros

    Supports self starters - busy but fun work enviroment

    Cons

    No telecommute - traffic is a pain

    Advice to ManagementAdvice

    Open more doors - not much room to move

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Poors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Programmer - Salary in Franklin, NC
    Current Employee - Tax Programmer - Salary in Franklin, NC

    I have been working at Drake Software full-time (more than 5 years)

    Pros

    I got a paycheck. Insurance was good too. If you are a programmer you are stuck in your chair forever.

    Cons

    Everything else. It's all about making the owner $$$. Nothing else matters. Enjoy only being able to take vacation or being allowed to get sick 3 months out of the year.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    It could be so much better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Franklin, NC
    Former Employee - Customer Service Representative in Franklin, NC

    I worked at Drake Software full-time

    Pros

    Nice facilities to work in, opportunity for more small advancements if you do a good job, good benefits

    Cons

    Nepotism to the highest degree, upper management doesnt have a clue how to run a call center and makes very poor decisions on a constant basis, focuses too much on client satisfaction but little to no concern for employee satisfaction leading to high turnover every year, telemarketing for new clients on a daily basis, support has no business doing sales calls and should be left to the sales department

    Advice to ManagementAdvice

    Show more appreciation for employees and you will get even better customer feedback, better yet, stop busy work, and focus on training material that is Actually relevant to the job, end Nepotism

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    A good option, if you have no other options.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Franklin, NC
    Current Employee - Anonymous Employee in Franklin, NC

    I have been working at Drake Software full-time (more than 3 years)

    Pros

    $0 medical plan (although the deductible keeps growing). Franklin is a nice place to live if you're looking for "small town" America. Everyone knows everyone else and most folks are friendly.

    Cons

    Company is micromanaged to death. Their compensation is close to half of what you would make in a larger city and there are no other perks. Quality work is never good enough and the hours are brutal in the busy season.

    Advice to ManagementAdvice

    If you base your company on biblical principles then why treat employees so poorly? It's very disheartening, your employees want to see drake software successful but are constantly made to feel worthless.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Drake Software has a very stressful work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Franklin, NC
    Former Employee - Anonymous Employee in Franklin, NC

    I worked at Drake Software part-time (more than an year)

    Pros

    good benefits for full time employees.

    Cons

    The company has a horrible work environment.

    Doesn't Recommend
    Negative Outlook
  7.  

    Dead-End Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Programmer - Salary in Franklin, NC
    Current Employee - Tax Programmer - Salary in Franklin, NC

    I have been working at Drake Software full-time (more than 8 years)

    Pros

    Good benefits, flexible hours in the summer, good job security once you've been there long enough

    Cons

    No potential for career advancement, below average pay, long hours in the winter, chaotic development process, obsolete programming language, unclear roles for developers, little incentive to excel, everyone is expected to take support calls during tax season, inconsistent upper management

    Advice to ManagementAdvice

    Pay your employees better and give them a clear path for career advancement, make more use of mainstream programming languages, stop selectively micromanaging people so they don't feel like they have to hide what they're doing for you.

    Doesn't Recommend
    Neutral Outlook
  8.  

    The Dead End

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Analyst in Franklin, NC
    Current Employee - Tax Analyst in Franklin, NC

    I have been working at Drake Software full-time (more than 3 years)

    Pros

    Drake offers entry level tax accountants the chance to get their feet wet in the world of taxation. In addition to the experience, the culture is, at least, superfically friendly and laid back. Furthermore, Franklin, NC is a quiant mountian town whose cost of living is relatively low.

    Cons

    There's really very little oppurtunity to expand one's career with Drake. New hires, at Drake, would most likely, if they were to make a career with Drake, spend thier career earning a little more than an entry-level salary.

    Advice to ManagementAdvice

    Create a tangible reward system for new hires

    Doesn't Recommend
    Positive Outlook
  9.  

    Drake Software Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development in Franklin, NC
    Current Employee - Software Development in Franklin, NC

    I have been working at Drake Software full-time (more than 8 years)

    Pros

    Good people to work with.

    Cons

    Career opportunities, Management, Customer support at all levels (answering phones).

    Doesn't Recommend
    Negative Outlook
  10.  

    I review the Tax Code relating to three states and manage the delivery of the software product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Analyst in Franklin, NC
    Current Employee - Tax Analyst in Franklin, NC

    I have been working at Drake Software full-time (more than 3 years)

    Pros

    Flexible hours, autonomous decision making, small-town living (can be a definate con)

    Cons

    Lack of oppurtunities, small-town living,

    Advice to ManagementAdvice

    Provide more concrete promotional oppurtunities based on Merit.

    Doesn't Recommend
    Positive Outlook
  11.  

    Excellent!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support in Franklin, NC
    Current Employee - Support in Franklin, NC

    I have been working at Drake Software full-time (more than 8 years)

    Pros

    Excellent benefit package, positive/creative work environment, privately owned company built on biblical principles, career advancement, loyalty and hard work is rewarded.

    Cons

    54+ hrs a week January through April.

    Advice to ManagementAdvice

    None. Management has an excellent grasp on the industry. The company continues to grow and prosper even during a recession.

    Recommends
    Positive Outlook

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