Drury Hotels

  www.druryhotels.com
  www.druryhotels.com
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Drury Hotels Reviews

Updated August 7, 2014
Updated August 7, 2014
42 Reviews
3.1
42 Reviews
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Recommend to a friend
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Chuck Drury Jr.
1 Rating

Employee Reviews

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  1.  

    Culture! Stability! Opportunity! Common Sense approach to Hospitality Business!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hotel Operations & Corporate Office  in  Saint Louis, MO
    Current Employee - Hotel Operations & Corporate Office in Saint Louis, MO

    I have been working at Drury Hotels full-time for more than 10 years

    Pros

    When comparing hospitality companies, there aren't any that compare to Drury's long standing culture and stability within. By owning, managing, and supplying all of their properties, they are able to streamline and consolidate resources in a way that gives them an edge!

    Cons

    Although there are resources to go to, I have seen managers come & go because they have had 'something to prove' or do not 'buy in' to the Druryization in various areas. Although they are open to new ideas and suggestions, they also expect the current procedures to be followed today which can be tough sometimes.

    Recommends
    Positive Outlook
  2.  

    Professional environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - No Longer An Employee  in  Mount Vernon, IL
    Current Employee - No Longer An Employee in Mount Vernon, IL

    I have been working at Drury Hotels part-time for more than a year

    Pros

    Drury is an ok chain to work for. Guests mean everything and come first, of course. However lower tier employees come last.

    Cons

    little work-life balance. Very poor, dishonest management. Mangers have turned away otherwise ideal employees due to poor leadership qualities, lack of knowledge, rudeness and utter disarray, unrealistic workload and pettiness. Mgmt. expects you to be at their beck and call at the the last minute. Always understaffed, and overworked. The daily workload is a bit much, more help would be great. Employees are treated like trash. Work work work for a pat on the back at the end of the day. The lower level employees get no perks. If you work the kitchen you cant sample any food, let alone eat at all, which affects quality I think. You work work work and there is not even a water fountain for employees. Uniform is very expensive you are forced to buy it from the company. No print out is given of hours worked. You have to keep track.

    Advice to ManagementAdvice

    Show you value your employees. Know YOUR job. WORK instead of sitting and watching the cameras to see if staff steals a hot dog although they are starving because of the poverty wages you pay out. Its hard to fake a smile when your starving. Follow up on your promises. Be fair to everyone. Never scold your employees in front of guests. Care less about labor costs, care more about having the supplies and things your staff need on a daily basis to better serve guests. Fix your dish washing sink in the kitchen, that drains old dishwater on the kitchen floor.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Drury hotels, great place to stay, but not to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeper  in  Shiloh, IL
    Former Employee - Housekeeper in Shiloh, IL

    I worked at Drury Hotels full-time for more than 8 years

    Pros

    Flexible time off, schedules, and some co- workers

    Cons

    A lot of gossip, by management mostly. Don't confide in management about anything personal in your life, the whole hotel will know. No chance of advancement unless you are a brown noser. If you get your work done, which is a lot, you have to help other people get there's done. But management is no help.

    Advice to ManagementAdvice

    Take more management classes!!

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Not great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Drury Hotels

    Pros

    Benefits are great, people are ok

    Cons

    Management wasn't very hands on

    Advice to ManagementAdvice

    Overhaul the management and workers

  6.  

    Good till i decided to leave then my manager got ugly with me

    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Drury Hotels

    Pros

    Getting a weekly pay check

    Cons

    My then manager had double standards

    Advice to ManagementAdvice

    Don't say as an executive house keeper you do not clean rooms then some housekeepers don't show and then you are given a talk about why did you not clean rooms.

  7.  

    Disrespected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Housekeeper
    Current Employee - Housekeeper

    I have been working at Drury Hotels full-time for more than 8 years

    Pros

    The hotel I work for is very flexible with time off.

    Cons

    Favoritism is big here. Supervisor is very unprofessional talking about employees to there co-workers behind there back, surprised no one has ever contacted HR about her. They don't have time for anyone's concerns. Train for an assistant position and helped the hotel out when no one was available, was never compensated, and the position was later given to someone that was not even there as long, was not trained, while I was and was almost with the company for a decade.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful  

    Great job with plenty of perks.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Agent  in  New Orleans, LA
    Former Employee - Guest Service Agent in New Orleans, LA

    I worked at Drury Hotels full-time for more than 3 years

    Pros

    Chance to meet new people.
    Often got tips.
    Got free parking for New Orleans Events.
    People you work with are great.
    Paid time off.
    Great 401k.
    Flexible with particular days off.

    Cons

    Guests can be hard to work with at times.
    Only three available time slots to work.
    Hours to work per week varied.

    Recommends
    Positive Outlook
  9.  

    Company values and rewards competent and loyal employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Drury Hotels

    Pros

    - great benefit package
    - great potential for advancement
    - job security, company is profitable and growing
    - you feel like you are part of a family, employees take pride in their employer
    - clear mission statement
    - strong dedication to development of integral team members

    Cons

    - must get to GM level or beyond to earn a respectable salary
    - limited geographic range
    - Annual pay increase structure is modest

    Recommends
    Positive Outlook
  10.  

    Amazing!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Associate  in  Dayton, OH
    Current Employee - Front Desk Associate in Dayton, OH

    I have been working at Drury Hotels part-time for more than a year

    Pros

    An amazing job for someone in school. Chuck Drury actually helped me unload a few buses and take luggage to a room one time.

    Cons

    Hours are limited on the season.

    Advice to ManagementAdvice

    Management retention seems pretty low, fix that.

    Recommends
    Positive Outlook
  11. 2 people found this helpful  

    You better know someone higher up in the company if you want get any promotions.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Agent  in  Saint Louis, MO
    Current Employee - Guest Service Agent in Saint Louis, MO

    I have been working at Drury Hotels full-time for more than 5 years

    Pros

    Great coworkers to work with, you are given great training, and you have the tools given to you to take care of the guests without assistance from management.

    Cons

    Upper management doesn't care about their employees, no room for promotions unless you know someone. Company used to care about employee's and the guests now it only cares about making more profits. They will do everything possible to make that extra dollar this includes blackout dates for employee comp certificates and employee rates, and finding every way possible to make sure the employee's don't receive bonuses based on their bogus grading scale from surveys sent to guests. Also you'll never know when you'll work until a few days before the next schedule, and requesting off won't help too because even though you may have been the first person to request off they play favorites so you might not get it. Also be prepared to work turn arounds, having no time for a lunch, and if it's your day off and they call you to come in to work they hold you accountable for it by cutting your hours, so be expected to be on call.

    Doesn't Recommend
    Negative Outlook

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