Duke University
3.9 of 5 270 reviews
www.duke.edu Durham, NC 5000+ Employees

Duke University Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.9 270 reviews

                             

85% Approve of the CEO

Duke University President and Trustee Dick Brodhead

Dick Brodhead

(131 ratings)

85% of employees recommend this company to a friend
270 Employee Reviews
in

Review Highlights

Pros:
  • "Great work-life balance and a ton of flexibility in terms of scheduling"
    in 11 reviews
  • "good benefits and flexibility at work"
    in 13 reviews
Cons:
  • "If you do want to work hard, opportunities for advancement are not easy to come by"
    in 8 reviews
  • "long hours, office space, management"
    in 7 reviews
  • Show more review highlights

Reviews

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    Last one out shut off the lights...

    Programmer Analyst II (Current Employee)
    Durham, NC

    ProsGreat benefits and work/life balance.

    ConsNo raise for 2nd year in a row. No room for promotion. No room for growth. Management have no respect for their staff. Unless you have your MD or PH.D. you are treated like you are nobody.

    Advice to Senior ManagementManagement needs to change and start having more respect for their employees. Some managers should be fired for their incompentants although that is highly unlikely.

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    1 person found this helpful  

    Great place to work ... if you like academic politics

    Seniro IT Analyst (Current Employee)
    Durham, NC

    ProsThe benefits are good and, depending on the department you work in, the work can be more stable than the private sector.

    ConsDuke is decentralized, so there's no consistency in accountability and management. Central HR and administrators more or less let different units and departmental heads and managers "do their own thing", so often getting ahead depends more on who you know that what you've accomplished. Units and departments don't talk to each other and often compete for attention and funding. It's a rather negative and confrontational atmosphere with no accountability for senior management.

    Advice to Senior ManagementI'm not sure much could really improve the culture except for significant changes in management and leadership that would significantly take the university out of the fifty-year old internal politics it's mired in.

    No, I would not recommend this company to a friend

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    It's who you know, not what you can do...

    Staff Assistant (Current Employee)
    Durham, NC

    ProsBenefits are pretty good. Tuition reimbursement is good too.

    ConsThere are a lot of cliques in this place and a lot of special treatment. It doesn't matter how good you are at your job you only move up if you know someone or are in one of these cliques. There is also a lot of prejudice going on. Oh and this place is only family friendly to the people in these cliques and the higher ups.

    Advice to Senior ManagementThere needs to be a lot more management training. Also, the schools themselves need to care about their staff not just the faculty. They like to triple your workload without giving you a raise. But for faculty, they do anything for them. It's the Staff who need the pay increases not the faculty. They just always say there's no money but give them huge raises.

    No, I would not recommend this company to a friend

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    Sub-par

    Postdoctoral Associate (Current Employee)
    Durham, NC

    ProsTaught me to work more independently and rely on myself.

    ConsTerrible administration. They made life very difficult. Ranomly will lose your insurance, or not get paid one month, or lose an opportunity because someone failed to compltete a form on time. I wish it was an irregular occurrance, but it's not. It happens to everyone.

    Advice to Senior ManagementHire detail-oriented people. Educate them on how to do their job properly, and have consequences for them if they fail. This university has a name to uphold, and it will lose that standing if it doesn't start cari g for its employees through better administation.

    No, I would not recommend this company to a friend

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    Great if you're a researcher/professor; very different as a staff person!

    Administrative Manager (Former Employee)
    Durham, NC

    ProsGood benefits and health care

    ConsSalary was very bad when I started and only became reasonable just before I left. The politics became awful. Worked insane number of hours.

    Advice to Senior ManagementYou should value your staff as much as the professors, researchers and senior management. Do not make prejudgements about people and situations, or allow managers to make them political pawns; you lose good staff that way.

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    Don't Believe the Hype

    Analyst, IT (Current Employee)
    Durham, NC

    ProsExcellent place to learn new skill set

    ConsPoor Salary and small opportunities for advancement

    Advice to Senior ManagementLearn how to become better manager

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Difficult

    Clinical Research Coordinator (Current Employee)
    Durham, NC

    ProsRecognizable name brand in the industry

    ConsUnstructured training/orientation, management, and oversight.

    Advice to Senior ManagementAccountability for training and oversight

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    At first it was cool, but now not so much.

    Anonymous Employee (Current Employee)
    Durham, NC

    Pros1. Child Tuition Assistance (for those who work in the University, not the Medical Center).
    2. Excellent retirement plan.
    3. Stability - Duke isn't going anywhere anytime soon.

    Cons1. Salaries are lower than market.
    2. Outside of the Child Tuition Assistance and retirement match, the benefits are the same as any other company.
    3. Moving from University to Medical will eliminate Child Tuition Assistance.
    4. Horrible managers are allowed to wreck havoc and get rid of competent, hard workers.
    5. It's hard to move around once you reach a certain level. Many employees are as high as they can go, but lack the experience to move to another department. There is no training that will bridge the gap.
    6. Minorities occupy the low-level jobs, but aren't seen in very many management positions.
    7. There is no succession plan for employees.
    8. Out of touch with the current workforce.

    Advice to Senior Management1. Do a real salary study and bring everyone up to market. That will enable you to get and retain quality employees.
    2. Clean house with the managers. They aren't doing the work, the people they're berating and getting rid of are. It only makes sense to get rid of the problem managers who have high turnover.
    3. Allow people who move from University to Medical to retain the Child Tuition Assistance. Since they won't get a huge pay increase, and will actually be low-balled, they really need that benefit to follow them.
    4. Create bridge training, so people can move from department to department seamlessly.
    4. Get more minorities in management positions. Why is this even an issue in 2012?
    5. Create a succession plan, so people will know how far they can go in their department.
    6. Actually listen to the reasons people turn down positions. If salary reasons are prevalent, then your salaries are too low. Fix them!

    Your name isn't enough to carry you. People aren't loyal to just one company anymore, so the days of someone staying at below-market wages for 20 or 30 years are gone. You need to adapt, or you'll be left with a lot of gaping holes as the older workforce retires and the younger workforce moves on. Every time someone leaves, you lose valuable knowledge that can't be transferred to the replacement. No one ever uses every benefit available, so playing them up isn't enough to retain people. Cost of living increases mean people need to get pay increases. No one will stay with Duke if it means they can't pay their bills.

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    The promotion of individuals solely on the basis of the fact that they possess a PhD is a form of inbreeding.

    Financial Analyst III (Current Employee)
    Durham, NC

    Pros*Educational Benefit, both for employees and children of employees is great, but you sacrifice annual bonuses for this benefit
    *Retirement Plan is one of the better benefits
    *Health Insurance Benefit Package is good

    Cons**Lack of advancement opportunities
    **Low salary levels compared to comparable corporate entities
    **No annual bonus
    **Having to pay for the right to park your car

    Advice to Senior ManagementPromote based on capability--not on the number of initials following your name;
    Stop making employees pay to park;
    Make salary levels comparable to private industry

    No, I would not recommend this company to a friend

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    slow to make decisions

    Physician Extender (Current Employee)
    Durham, NC

    Prosbenefits
    reputation
    retirement package
    decent time off

    Consincompetent management, unfair treatment of employees by upper management. slow to raise salaries. Million dollar bonuses for upper administrators is appalling,even in a good economy.

    Advice to Senior ManagementEmployees have a life outside of work, respect that.

    No, I would not recommend this company to a friend

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