Duke University Health System

  www.dukehealth.org
  www.dukehealth.org

Duke University Health System Reviews in North Carolina

Updated December 7, 2014
Updated December 7, 2014
142 Reviews
3.6
142 Reviews
Rating Trends

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Duke University Health System President and CEO Victor J. Dzau
Victor J. Dzau
64 Ratings

Review Highlights

Pros
  • Sr leadership has focus on work life balance (in 9 reviews)

  • Great benefits and the lab I worked in was very flexible on hours to accommodate my family needs (in 15 reviews)


Cons
  • no one seems to have the answer to any questions (in 3 reviews)

  • salary lower than some private employers in the area for similar work except for direct patient care salaries (in 3 reviews)

More Highlights

108 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Manager in Durham, NC
    Former Employee - Research Manager in Durham, NC

    I worked at Duke University Health System full-time (more than an year)

    Pros

    A large organization with many opportunities.

    Cons

    Limited promotion in the same department

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Eh. Okay, but not great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Certified Nursing Assistant in Durham, NC
    Former Employee - Certified Nursing Assistant in Durham, NC

    I worked at Duke University Health System

    Pros

    Decent benefits, but I'd hope so for a hospital.

    Cons

    Not many opportunities to learn and grow. I worked hard with no appreciation or help.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    CNA II

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CNA II in Durham, NC
    Former Employee - CNA II in Durham, NC

    I worked at Duke University Health System

    Pros

    Loved working with them and everyone so nice.

    Cons

    You're just a number and don't appreciate employees as they should.

    Advice to ManagementAdvice

    Speak to your people more and let them know they are appreciated.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Opportunities everywhere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Durham, NC
    Former Employee - Director in Durham, NC

    I worked at Duke University Health System full-time (more than 10 years)

    Pros

    There is always something new and exciting going on at Duke Medical Center. For motivated employees with initiative, the opportunities to advance your career are endless. While salaries are lower than industry in some ways, the benefits are outstanding.

    Cons

    As with all large organizations, your mileage may vary and will depend on your department and/or supervisor. I was fortunate enough to work in a fantastic group with great colleagues and a supervisor who treated everyone professionally. I recognize that this is not true across the board.

    Advice to ManagementAdvice

    Make it easier to fire people. Working with HR to get rid of employees who under-perform is very difficult and wastes time and money. There are career individuals who know how to "work the system" and the Duke HR process often supports this.

    Improve accountability in departments that serve others within the system, ie, HR, parking, finance, etc. These departments are very difficult to work with as a high-level manager.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Customer Service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Durham, NC
    Former Employee - Customer Service in Durham, NC

    I worked at Duke University Health System full-time (more than 3 years)

    Pros

    most of the employees are great,management no so great

    Cons

    Most of the managers could care less about you...They have complaints after complaints and nothing is ever done about it..it is all in who you know there,work culture is a joke at duke

    Advice to ManagementAdvice

    Needs alot of training and needs to learn how to treat people !!!!!!

    Doesn't Recommend
    Approves of CEO
  7.  

    Frustrating, aggravating and a total disappointment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC

    I have been working at Duke University Health System full-time (more than 5 years)

    Pros

    Having the ACTUAL experience in itself, possibly having the name on your resume and perhaps networking.

    Cons

    Due to their ranking and name there's a majority there who feel very arrogant and obnoxious. Everyone is kind to the patients but the employee experience is totally different. Respect is given according to title on badge. I have never experienced more blatantly rude and obnoxious people. Depending on dept.your in or how much brown nosing done management cares less about you or your concerns. I would suggest doing a year or two and advance elsewhere.

    Advice to ManagementAdvice

    Management will continue to do as they please regardless, advice is nthing they would consider in the least.

    Doesn't Recommend
    Neutral Outlook
  8.  

    IT is very clustered, Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Analyst in Durham, NC
    Current Employee - IT Analyst in Durham, NC

    I have been working at Duke University Health System full-time

    Pros

    Opportunities for advancement
    Annual performance raises (small, but raises nonetheless in a tough economy)
    Great benefits

    Cons

    Poor inter-departmental communication in IT

    Advice to ManagementAdvice

    We implement process improvements for the clinical side, but need to address IT processes so we can beter serve clinical and be more efficient

  9. 1 person found this helpful  

    Good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Assistant in Durham, NC
    Current Employee - Staff Assistant in Durham, NC

    I have been working at Duke University Health System part-time (less than an year)

    Pros

    Great environment. Obviously it depends greatly on the department or division, but I have found that Duke University Health System offers a very good working environment and good collaboration between co-workers. I have enjoyed my time here.

    Cons

    The system is huge. Of course, this is unavoidable to an extent but the institutional bureaucracy shows. Just hope you never have a technical, HR, etc issue! Sometimes it is hard not to feel completely loss in the mammoth system that is Duke University Health System.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    best nurses in the world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Durham, NC
    Former Employee - Registered Nurse in Durham, NC

    I worked at Duke University Health System full-time (more than 3 years)

    Pros

    Clean, great teamwork, huge support system, they have your back

    Cons

    Parking- you have to walk far on day shift, but you can park very close on nights.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Large company would recommend to anybody

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC

    I have been working at Duke University Health System full-time (more than 3 years)

    Pros

    Good pay, Great retirement package if you are salaried

    Cons

    No work life balance, hard to advance to leadership positions if you don't already have leadership experience, annual raises are small...less than 3 percent

    Advice to ManagementAdvice

    Provide more ways for non clinical staff to obtain leadership experience other than administrative fellowships which are geared towards graduate students and recent grads

    Recommends
    Neutral Outlook

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