Duke University Health System

  www.dukehealth.org
  www.dukehealth.org

Duke University Health System Reviews in North Carolina

Updated October 21, 2014
Updated October 21, 2014
136 Reviews
3.6
136 Reviews
Rating Trends

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Duke University Health System President and CEO Victor J. Dzau
Victor J. Dzau
61 Ratings

Review Highlights

Pros
  • Sr leadership has focus on work life balance (in 9 reviews)

  • Great benefits and the lab I worked in was very flexible on hours to accommodate my family needs (in 15 reviews)


Cons
  • no one seems to have the answer to any questions (in 3 reviews)

  • salary lower than some private employers in the area for similar work except for direct patient care salaries (in 3 reviews)

More Highlights

102 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    IT is very clustered, Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Analyst in Durham, NC
    Current Employee - IT Analyst in Durham, NC

    I have been working at Duke University Health System full-time

    Pros

    Opportunities for advancement
    Annual performance raises (small, but raises nonetheless in a tough economy)
    Great benefits

    Cons

    Poor inter-departmental communication in IT

    Advice to ManagementAdvice

    We implement process improvements for the clinical side, but need to address IT processes so we can beter serve clinical and be more efficient

  2. 1 person found this helpful  

    Good!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Assistant in Durham, NC
    Current Employee - Staff Assistant in Durham, NC

    I have been working at Duke University Health System part-time (less than an year)

    Pros

    Great environment. Obviously it depends greatly on the department or division, but I have found that Duke University Health System offers a very good working environment and good collaboration between co-workers. I have enjoyed my time here.

    Cons

    The system is huge. Of course, this is unavoidable to an extent but the institutional bureaucracy shows. Just hope you never have a technical, HR, etc issue! Sometimes it is hard not to feel completely loss in the mammoth system that is Duke University Health System.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    best nurses in the world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Durham, NC
    Former Employee - Registered Nurse in Durham, NC

    I worked at Duke University Health System full-time (more than 3 years)

    Pros

    Clean, great teamwork, huge support system, they have your back

    Cons

    Parking- you have to walk far on day shift, but you can park very close on nights.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Large company would recommend to anybody

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC

    I have been working at Duke University Health System full-time (more than 3 years)

    Pros

    Good pay, Great retirement package if you are salaried

    Cons

    No work life balance, hard to advance to leadership positions if you don't already have leadership experience, annual raises are small...less than 3 percent

    Advice to ManagementAdvice

    Provide more ways for non clinical staff to obtain leadership experience other than administrative fellowships which are geared towards graduate students and recent grads

    Recommends
    Neutral Outlook
  6.  

    I have learned a lot since I've been employed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Nursing Assistant in Durham, NC
    Current Employee - Certified Nursing Assistant in Durham, NC

    I have been working at Duke University Health System full-time (more than an year)

    Pros

    they always give you the chance to move up from one position to the next

    Cons

    lack of team work, better pay for the cna's

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    It could be better...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC

    I have been working at Duke University Health System full-time (more than 5 years)

    Pros

    The medical benefits are outstanding.

    Cons

    Senior and middle supply management make decisions based on theory, instead of evidence-based practice or instead of including the front line employees' opinions & concerns; process improvement and efficiency is at an all time low especially with the implementation of the new cancer center and new medical pavilion; their motto now is "work more with less." The nursing staff is unhappy and short-staffed; HR is a joke when it comes to getting a job, the Procurement department is grossly overworked, unappreciated, and micromanaged.

    Advice to ManagementAdvice

    LIsten to your front line staff; we know better than you do when it comes to the needs and concerns of the facilities. Please consider your hard workers for management/supervisory positions; the ones you have in there now are clueless. Try rewarding people with compliments or occasional kudos, some of us work hard and out work the slackers you have a hard time getting rid of; recognition goes a long way.

    Neutral Outlook
    No opinion of CEO
  8.  

    Great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior IT Analyst in Durham, NC
    Current Employee - Senior IT Analyst in Durham, NC

    I have been working at Duke University Health System full-time (more than an year)

    Pros

    Sr leadership has focus on work life balance

    Cons

    Long hours...lots of high profile projects

    Advice to ManagementAdvice

    Continue focus on work life balance for employees

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Excellent Forward Thinking Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Analyst in Durham, NC
    Current Employee - Account Analyst in Durham, NC

    I have been working at Duke University Health System full-time (more than 5 years)

    Pros

    Great benefits, Great opportunities for advancement regardless of your experience and career level. Looks great on a resume and certainly has provided me with a great deal of enrichment in life.

    Cons

    Transfer pay rules are extremely backwards and do not reward their best employees as they should. It is unfortunate that to really get paid what you are worth you have to transfer out of Duke and attempt to get back in...make sure you don't burn bridges!

    Advice to ManagementAdvice

    Continue to promote from within, but consider revising the promotion rules to allow for greater variation between different job levels. Would create more motivation and more employee loyalty.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Best job I ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IV Team in Durham, NC
    Former Employee - IV Team in Durham, NC

    I worked at Duke University Health System full-time (more than 10 years)

    Pros

    Best training given. Given chances to prove yourself

    Cons

    challenging. work is difficult

    Advice to ManagementAdvice

    Give some one who want to come back another chance

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Overall good place to work, increases for biweekly low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Assistant in Durham, NC
    Current Employee - Staff Assistant in Durham, NC

    I have been working at Duke University Health System full-time (more than 10 years)

    Pros

    Stability, good benefits especially if you take advantage of the educational benefits allowing you to go back to school and use the tuition reimbursement.

    Cons

    Pay is not competitive at all. Not rewarded for achieving an Exception performance review. May have some difficulty moving to higher levels even though you more than qualify for position. I interviewed for several position and was called back three times for additional interviews, but never received the position.

    Advice to ManagementAdvice

    Competitive salaries, better increases which line up with performance review. More opportunities for growth for staff assistants.

    Recommends
    Neutral Outlook
    No opinion of CEO

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