Duke University Health System

  www.dukehealth.org
  www.dukehealth.org

Duke University Health System Reviews

Updated December 7, 2014
Updated December 7, 2014
142 Reviews
3.6
142 Reviews
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Duke University Health System President and CEO Victor J. Dzau
Victor J. Dzau
64 Ratings

Review Highlights

Pros
  • Sr leadership has focus on work life balance (in 9 reviews)

  • Great benefits and the lab I worked in was very flexible on hours to accommodate my family needs (in 15 reviews)


Cons
  • no one seems to have the answer to any questions (in 3 reviews)

  • salary lower than some private employers in the area for similar work except for direct patient care salaries (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Duke School of Nursing doesn't respect their staff assistants. Most are over qualified, but not treated as such.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Assistant in Durham, NC
    Former Employee - Staff Assistant in Durham, NC

    I worked at Duke University Health System full-time (more than an year)

    Pros

    They do train the assistants

    Cons

    Low promotion rates, low raises, condescending by some of the professors. Family benefits costs too much and pay is low.

    Advice to ManagementAdvice

    Change the staff assistant titles to Sr. Administrative Assistants and Executive Assistants and pay them more. Don't add on more work to their duties and fail to pay them more or give them a title change.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Duke University

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duke University Health System full-time (more than 3 years)

    Pros

    Excellent environment for collaboration

    Cons

    Job advancement possibility not so great

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Wonderful to Work For!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transplant Coordinator in Durham, NC
    Current Employee - Transplant Coordinator in Durham, NC

    I have been working at Duke University Health System full-time (more than 3 years)

    Pros

    Learn something new every day. Exciting, rewarding work environment.

    Cons

    Lack of flexible work options, taking call.

    Advice to ManagementAdvice

    Consider allowing your transplant coordinators to work from home, at least half the time. This would seriously increase job satisfaction and morale.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Worked there for 10+ years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Duke University Health System full-time (more than 10 years)

    Pros

    Professional, great salary, benefits and retirement package.

    Cons

    I don't have anything negative to comment on.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful  

    DHTS-IT Employed for 10 yrs., and laid off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - DHTS in Durham, NC
    Former Employee - DHTS in Durham, NC

    I worked at Duke University Health System full-time (more than 8 years)

    Pros

    Pay, benefits and that's about it.

    Cons

    It's who you know, not what you know. Experienced 3 restructuring episodes only to be given the axe in the third. Honesty with employees is questionable. Fairness in selection process is dependent upon the manager and the institution's hidden agenda.

    Advice to ManagementAdvice

    Why bother to give advice? They don't listen to or appreciate their employees in IT.

    Doesn't Recommend
    No opinion of CEO
  7. 2 people found this helpful  

    Poor salaries, over worked lab staff, seasoned staff refuses to learn and do things differently and more efficiently.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Laboratory Technologist II in Durham, NC
    Former Employee - Laboratory Technologist II in Durham, NC

    I worked at Duke University Health System full-time (more than an year)

    Pros

    Looks good on your resume. Various departments/areas to choose from if willing to change career paths and move around.

    Cons

    Very high racial tension climate. It still amazes me in this day and time, how narrow minded and ignorant some 'educated' people can be.Some of the racism is so blatant, yet you are expected to just 'ignore it'.

    Advice to ManagementAdvice

    Be the univeristy and hospital you profess to be.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Research scientist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Research Scientist in Durham, NC
    Former Employee - Research Scientist in Durham, NC

    I worked at Duke University Health System full-time (more than 10 years)

    Pros

    Good compensation and benefit and work/life balance

    Cons

    small group for my field

    Recommends
  9.  

    Outstanding Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Analyst in Durham, NC
    Current Employee - IT Analyst in Durham, NC

    I have been working at Duke University Health System full-time (more than an year)

    Pros

    As the largest health system in North Carolina, the largest employer in the triangle area, and the second largest employer in the state (besides the state itself) Duke provides a list of employee benefits second to none.

    Cons

    As the largest health system in North Carolina, the largest employer in the triangle area, and the second largest employer in the state (besides the state itself) Duke attracts so many candidates that they are able to pay on the low side.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Working in research at DUHS certainly keeps you on your toes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Trials Assistant II in Durham, NC
    Current Employee - Clinical Trials Assistant II in Durham, NC

    I have been working at Duke University Health System full-time (less than an year)

    Pros

    Great benefits if you know how to find and take advantage of them. Great job security; even if your PI runs out of funding, they will work hard to keep you in a similar position in a different lab.

    Cons

    Pay. Pay pay pay. I have verified this across four years, two different positions, and through friends in HR: the salary you negotiate when you first start working here determines your salary range throughout your career unless you're very aggressive about seeking promotions. I was a data tech II for three years and then got what is technically a promotion to clinical trials assistant II at a different lab, and due to "funding constraints" (i.e., PIs never want to spend their grant money on fair salaries and the department takes their cues from the PI) all they did was meet what I was making at the previous position. I regret not pushing back on that, but when a PI says they don't want to pay you more, and the DUHS HR metrics are skewed to be as conservative as possible, there's not much anyone wants to do about it.

    Raises outside of promotions are very rare (outside of the oh-so-generous <2% cost of living raise each year.) And promotions are quite difficult to finagle unless you earn a new degree/certification. Getting acknowledgement for experience or a job well done does not happen on its own here. So my advice: go as high as you possibly can when you first get hired!

    Advice to ManagementAdvice

    Young people trying to start careers in research such as myself deserve fair compensation.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    CN1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duke University Health System

    Pros

    The learning opportunities are endless. There's always a chance to see or learn about various diseases that are treated by only DUKE MD's.

    Cons

    The arrogant attitudes and the culture of the snobs
    Mostly the pay, no matter which field of nursing you enter, the base pay is the same. For instance, a clinic CN1 is paid the same as an ICU CN1. The risk of treating critically ill patients warrants more pay.

    Advice to ManagementAdvice

    Increase the overall pay of the staff and maybe turnover will decrease.

    Doesn't Recommend
    Positive Outlook

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