Duke University Reviews

Updated June 29, 2015
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411 Employee Reviews

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  1. Great if you're a researcher/professor; very different as a staff person!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Manager in Durham, NC
    Former Employee - Administrative Manager in Durham, NC

    I worked at Duke University full-time (More than 5 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    Good benefits and health care

    Cons

    Salary was very bad when I started and only became reasonable just before I left. The politics became awful. Worked insane number of hours.

    Advice to Management

    You should value your staff as much as the professors, researchers and senior management. Do not make prejudgements about people and situations, or allow managers to make them political pawns; you lose good staff that way.


  2. Don't Believe the Hype

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst, IT in Durham, NC
    Current Employee - Analyst, IT in Durham, NC

    I have been working at Duke University full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Excellent place to learn new skill set

    Cons

    Poor Salary and small opportunities for advancement

    Advice to Management

    Learn how to become better manager


  3. Difficult

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Research Coordinator in Durham, NC
    Current Employee - Clinical Research Coordinator in Durham, NC

    I have been working at Duke University full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Recognizable name brand in the industry

    Cons

    Unstructured training/orientation, management, and oversight.

    Advice to Management

    Accountability for training and oversight


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. At first it was cool, but now not so much.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC

    I have been working at Duke University

    No opinion of CEO
    No opinion of CEO

    Pros

    1. Child Tuition Assistance (for those who work in the University, not the Medical Center).
    2. Excellent retirement plan.
    3. Stability - Duke isn't going anywhere anytime soon.

    Cons

    1. Salaries are lower than market.
    2. Outside of the Child Tuition Assistance and retirement match, the benefits are the same as any other company.
    3. Moving from University to Medical will eliminate Child Tuition Assistance.
    4. Horrible managers are allowed to wreck havoc and get rid of competent, hard workers.
    5. It's hard to move around once you reach a certain level. Many employees are as high as they can go, but lack the experience to move to another department. There is no training that will bridge the gap.
    6. Minorities occupy the low-level jobs, but aren't seen in very many management positions.
    7. There is no succession plan for employees.
    8. Out of touch with the current workforce.

    Advice to Management

    1. Do a real salary study and bring everyone up to market. That will enable you to get and retain quality employees.
    2. Clean house with the managers. They aren't doing the work, the people they're berating and getting rid of are. It only makes sense to get rid of the problem managers who have high turnover.
    3. Allow people who move from University to Medical to retain the Child Tuition Assistance. Since they won't get a huge pay increase, and will actually be low-balled, they really need that benefit to follow them.
    4. Create bridge training, so people can move from department to department seamlessly.
    4. Get more minorities in management positions. Why is this even an issue in 2012?
    5. Create a succession plan, so people will know how far they can go in their department.
    6. Actually listen to the reasons people turn down positions. If salary reasons are prevalent, then your salaries are too low. Fix them!

    Your name isn't enough to carry you. People aren't loyal to just one company anymore, so the days of someone staying at below-market wages for 20 or 30 years are gone. You need to adapt, or you'll be left with a lot of gaping holes as the older workforce retires and the younger workforce moves on. Every time someone leaves, you lose valuable knowledge that can't be transferred to the replacement. No one ever uses every benefit available, so playing them up isn't enough to retain people. Cost of living increases mean people need to get pay increases. No one will stay with Duke if it means they can't pay their bills.


  6. The promotion of individuals solely on the basis of the fact that they possess a PhD is a form of inbreeding.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst III in Durham, NC
    Current Employee - Financial Analyst III in Durham, NC

    I have been working at Duke University

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    *Educational Benefit, both for employees and children of employees is great, but you sacrifice annual bonuses for this benefit
    *Retirement Plan is one of the better benefits
    *Health Insurance Benefit Package is good

    Cons

    **Lack of advancement opportunities
    **Low salary levels compared to comparable corporate entities
    **No annual bonus
    **Having to pay for the right to park your car

    Advice to Management

    Promote based on capability--not on the number of initials following your name;
    Stop making employees pay to park;
    Make salary levels comparable to private industry


  7. slow to make decisions

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Physician Extender in Durham, NC
    Current Employee - Physician Extender in Durham, NC

    I have been working at Duke University

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    benefits
    reputation
    retirement package
    decent time off

    Cons

    incompetent management, unfair treatment of employees by upper management. slow to raise salaries. Million dollar bonuses for upper administrators is appalling,even in a good economy.

    Advice to Management

    Employees have a life outside of work, respect that.


  8. Helpful (1)

    Stable, low-pressure, on the way to paying for your kids' college and retirement; hell if you're ambitious and talented

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst, Senior in Durham, NC
    Current Employee - IT Analyst, Senior in Durham, NC

    I have been working at Duke University

    Disapproves of CEO
    Disapproves of CEO

    Pros

    benefits, benefits, benefits (very good health and awesome retirement contribution)
    low-stress since it's not run like a business
    Durham, NC and Triangle are great places to live

    Cons

    Since it's not run like a business, talented people are not rewarded; lazy, aging employees will get the same rewards as everyone else
    Low salaries. Ridiculously low salaries.
    Not the most high-caliber employees. The prestige of Duke pertains to their academics, research, and health system. Most staff would fail miserably at a top-notch RTP company.
    Little hope for career challenge or advancement

    Advice to Management

    Invest in your staff. You don't crack the Top 5 of national lists partially because you have slack, unmotivated, mediocre employees.


  9. Clinical researcher

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duke University

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Generally a laid back environment where ideas are shared freely. Very intelligent people, but so much red tape, not much gets done.

    Cons

    Salaries are generally lower than industry standards. Lots of disjointed offices who are suppose to work together, but have very poor communication

    Advice to Management

    Create positions to look at the inefficiencies and poor communication between separate offices. Discuss new SOPs with the people who actually have to use them before implementing them


  10. Program coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duke University part-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits; strong support and open communication; comfortable work environment; adequate training; good work-life-balance

    Cons

    Low salary compared to other higher education institutions; limited advancement and mobility; whenever positions are posted they are most often reserved for pre-selected candidates; interviews rarely happen for non-Duke employees without some intervention from a high-ranking manager.


  11. Skilled but not necessarily fair play

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Durham, NC
    Former Employee - Anonymous Employee in Durham, NC

    I worked at Duke University full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Well funded. Remarkable access to resources. Peer recognition. Highly specialized opportunities. Limited regulatory/oversight constraints. Great seminars and professional events. Low cost of living.

    Cons

    Limited breadth of specialization. Limited representation/involvement of underserved groups and demographics. Strong emphasis on economic gain/interests for an academic institution. Locally concentrated power structures. Minimally regulated management practices

    Advice to Management

    Increase diversity not only in workforce, but also in approach, worldview and value systems. Encourage, facilitate and enforce ethical and savory management/business practices.



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