Dun & Bradstreet Reviews

Updated July 18, 2015
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3.3
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Recommend to a friend
Approve of CEO
Dun & Bradstreet President & CEO Robert Carrigan
Robert Carrigan
58 Ratings

Pros
  • There is a great work life balance (in 24 reviews)

  • D&B had one of best work life balances which I have experienced in my career :) (in 19 reviews)

Cons
  • unbelievably difficult to do the most simple tasks internally; ask a D&B rep for counts of businesses in a specific geo or industry (in 26 reviews)

  • Senior management too focused on reaching their numbers (in 15 reviews)

More Pros and Cons

365 Employee Reviews

Sort: Popular Rating Date
  1. Leadership who don't lead, listen or inspire

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dogs Body In Sales in Marlow, England (UK)
    Former Employee - Dogs Body In Sales in Marlow, England (UK)

    I worked at Dun & Bradstreet full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Has a culture rife with 'firings'... Called into office and told sales targets not met and 3 months gardening leave: get out now! Appalling was to treat people Instead of global D&D has grown to become totally USA centric... All control and decisions made and imposed across globe. Historically thus business NEVER grows - year after year they mask leadership failings by simply buying another small company yo weave into the fold. No real strategic capability, no strategic heavyweights - flakey USA HR/People led led by a guy kicked out of his former company

    Cons

    Poor leadership Inept management No vision No drive No hunger The level of staff engagement at an all time low

    Advice to Management

    Get a new People Leader


  2. Good product, less matured management, losing clients

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Chennai (India)
    Current Employee - Senior Software Engineer in Chennai (India)

    I have been working at Dun & Bradstreet

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    THe domain area is surely exciting.

    Cons

    Very bad management, nothing good happens for technically good people.


  3. great job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dun & Bradstreet full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    love this job was the easiest job ever

    Cons

    rotating shifts hard to get use too


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  5. Business Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dun & Bradstreet

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Company has redefined itself to become more modern. Positive change in leadership. Personal growth is encouraged.

    Cons

    Things move slowly. Outside the box thinking is not always happening.


  6. not the best place to work

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Consultant in Greensboro, NC
    Former Employee - Inside Sales Consultant in Greensboro, NC

    I worked at Dun & Bradstreet full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Nice people to work with , made a lot of friends

    Cons

    Leads are not good and you cannot meet your goals

    Advice to Management

    Look at the managers who have been there too long!


  7. Layers, layers, layers...far too many

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Center Valley, PA
    Current Employee - Sales Representative in Center Valley, PA

    I have been working at Dun & Bradstreet full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Outstanding brand and 170+ year history; very high degree of client recognition; new management team appears to have a vision to modernize the culture and there are many, many people who genuinely feel that the customer is priority #1

    Cons

    The internal processes will choke you, especially for a sales professional; attempts to standardize simple things like a customer service call or the engagement of a subject matter expert (SME) through the system are enough to make you want to do everything yourself (not an efficient use of time). For example, recent org changes now require that a sales professional fill out a new formal request - yes, a new system-based request - in order to engage a product-focused SME. The 'good news' is that it is only an 8-field form...on top of 15 to 20 others just to get the process started. Again, not the best use of time. There are far too many layers, especially in the sales function. I would bet that there are at least 5 to 6 layers between individual contributors and the CEO and most of those layers almost never talk to or visit customers. That leaves lots of time for relentless system updates, forecasting, and debriefing on the same forecast from 2 days ago.

    Advice to Management

    Need to thin the layers of middle-management...if a people leader spends less than 30% of his/her time advancing a business objective (increasing sales, customer service, improving internal processes, etc.) then eliminate that position. INVEST, INVEST, INVEST in anything that speeds both customer-related processes (delivery, analytics, count requests, data investigations, etc.) AND internal management systems (Order Automation is brutal; SF.com is far too slow and inaccurate b/c it is being used to do too much; compensation systems are a joke...no easy way to track accurate quota, actual, target, gap, road map, commitment...blah, blah. blah)


  8. Pathetic Appraisal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Chennai (India)
    Current Employee - Senior Software Developer in Chennai (India)

    I have been working at Dun & Bradstreet full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Covered parking for two wheelers.

    Cons

    Appraisal is usually from May to April. Last appraisal was in April 2014. This year, appraisal was delayed by 2 months and the HR folks cared not to apologise for their delay and the appraisal letter too was effective only from June 1st, with no retrospective effect. We lost two months worth of increment. Looks like this company is deep trouble financially and hence could not afford the due salary increase for two months. Smart folks here have already started updating their resume and heading towards Monster.com

    Advice to Management

    Change the HR top honchos. Their attitude is sick. Management must realize that the HR/Accounts and Admin are support staff who do not bring an income of even a penny. It is the programming / testing people who earn the dollars and hence learn respecting them. Else, you are doomed to fail.


  9. Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dun & Bradstreet full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hours are flexible as long as you work 8 hour days. Employees have the ability to work from home. Environment is very open and collaborative

    Cons

    A lot of company politics, as with any company. For the most part, it is a great place to work


  10. Great work life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Marlow, England (UK)
    Former Employee - Anonymous Employee in Marlow, England (UK)

    I worked at Dun & Bradstreet (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for to get experience, really good opportunities to grow and move around the business in varying roles. The culture of the business is changing as it strives to better itself, fantastic opportunities to give back to the community. The company operates with integrity and treats its staff well, benefits are good, decent holiday allowance and pension scheme, along with the odd day out of the office for team building events. Working hours are flexible depending on your line leader.

    Cons

    There is still an element of brown nosing. No consistent approach to giving people promotions/alternative positions, "People" team are a little erratic at times (not all members). Salary is not great compared to competitors. Sometimes like to act like they're Google or Apple, they're certainly not.

    Advice to Management

    Senior leaders need to understand the fundamental roles of their team members, rather than just making blanket decisions to fulfill an ambitious plan. I saw a complete disregard for the fundamental roles that were required in the business. Carry on with the great work on re-shaping the culture and brand, I think it will yield fantastic results in the future.


  11. Helpful (2)

    Re-organization as a competitive sport

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Chicago, IL
    Former Employee - Consultant in Chicago, IL

    I worked at Dun & Bradstreet full-time

    Pros

    Work-life balance, decent pay. Interview process was well-structured and reasonable in terms of timelines. Met some fantastically competent, talented, inspiring people while working for the company.

    Cons

    Never-ending, never-stopping re-orgs. Constant revolving door for management on all levels. Some so-called "Team Leaders" never (and I literally mean NEVER) interact or communicate with their team members. If you're remote (not based out of HQ), you're as good as dead.

    Advice to Management

    You're already on top of the world and have everything figured out - you don't need any advice from a mere mortal.



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