Dunelm Reviews

Updated March 27, 2015
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2.7
31 Reviews
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Dunelm Chief Executive Nick Wharton
Nick Wharton
15 Ratings

Employee Reviews

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  1. Nice to work with general staff, but needs new management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Salisbury, England (UK)
    Former Employee - Anonymous Employee in Salisbury, England (UK)

    I worked at Dunelm part-time (less than a year)

    Pros

    Nice customers, nice employees who aren't managers.

    Cons

    Management are useless, asked for opportunities but wasn't listened to, they don't care about their employees. Not enough hours.

    Advice to ManagementAdvice

    Care about your employees. Sort out the rotas. Either get more staff or give current employees more hours. Tell us when things are changing in advance.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. Team Leader, N ireland

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunelm

    Pros

    Every day poses a new challenge, challenging but rewarding.

    Cons

    Not enough time for customer, too much paperwork

    Advice to ManagementAdvice

    Encourage positivity. We are all under pressure.

  3. What you apply for and what you end up doing is different

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Consultant in Dartford, England (UK)
    Former Employee - Home Consultant in Dartford, England (UK)

    I worked at Dunelm part-time (less than a year)

    Pros

    I had an interview for a job visiting people at home to buy soft furnishings

    Cons

    Weird offer of pence per mile on fuel, could not fit samples into car, Laptop hard to work, their staff hate them!

    Advice to ManagementAdvice

    Dunelm on the face looks a good company but it's all about the money even if it's your Employees...I started a job 22Hrs a week now they want 40-50Hrs which i might not get paid for

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. A company who wants blood from their staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunelm

    Pros

    Good discount and great products

    Cons

    Too many tasks and not enough staff . Overloaded warehouses due to poor stock control from upper management.

    Advice to ManagementAdvice

    You need to be more generous with your payroll as every member of staff including management are totally stressed out with the extreme pressures of completing an impossible amount of tasks with little resources.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. Read before you take the jump

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Consultant in London, England (UK)
    Former Employee - Home Consultant in London, England (UK)

    I worked at Dunelm part-time (less than a year)

    Pros

    I think i got paid on time

    Cons

    Made to share hotel rooms, driven around country to turn up for training and nobody expected me, constant Dunelm being attacked by serving employees

    Advice to ManagementAdvice

    I was at Eastbourne and you don't build a store with kids with attitudes who lie day in day out, i started with 10 colleagues doing what i was training to do they have all gone now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. SM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunelm

    Pros

    Autonomy, mastery, purpose. Family business.

    Cons

    None, none, none, none, none.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  8. Great team at head office

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunelm

    Pros

    Brilliant people, flexible, relaxed environment, helpful line managers.

    Cons

    Salary is a little low.

  9. 1 person found this helpful

    Do not think about their people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Leicester, England (UK)
    Former Employee - Anonymous Employee in Leicester, England (UK)

    I worked at Dunelm

    Pros

    Co workers / product / Training for Head Office Staff

    Cons

    Salary not competitive/No acknowledgment for the work done/Lack of social moral/ Poor staff incestives and poor staff discount

    Advice to ManagementAdvice

    Invest in people from the top and say hello to your employees when you walk by and not just go into your office!!! we work for you the least you can do is say hello

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Leader in Worthing, South East England, England (UK)
    Current Employee - Team Leader in Worthing, South East England, England (UK)

    I have been working at Dunelm

    Pros

    Good people good product was a great company

    Cons

    To many task never can complete before being put on to the next no time to spend with the customer

    Advice to ManagementAdvice

    Give more time and people to get the job done may be out of hours stock replen team

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. Life At Dunelm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Leicester, England (UK)
    Current Employee - Assistant Store Manager in Leicester, England (UK)

    I have been working at Dunelm full-time (more than a year)

    Pros

    Fantastic place to work, really have family values

    Cons

    none everything is brilliant i enjoy my job

    Advice to ManagementAdvice

    keep going, great job

    Recommends
    Positive Outlook
    Approves of CEO

Dunelm Photos

Dunelm Mill and fenced-off Worcester Cross, Kidderminster (Photo thanks to Geograph user Jaggery, Some Rights Reserved)
Truro : Dunelm Mill, Kidderminster (Photo thanks to Geograph user Lewis Clarke, Some Rights Reserved)
Dunelm Loading Bay (Photo thanks to Geograph user Gordon Griffiths, Some Rights Reserved)

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