Dunkin' Brands Reviews

Updated June 26, 2015
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137 Employee Reviews

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  1. Marketing Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Canton, MA
    Former Employee - Anonymous Employee in Canton, MA

    I worked at Dunkin' Brands full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friday is a 5 hour work day.

    Cons

    The pay structure is not balanced for the performance. Company goals and objectives are unobtainable.

    Advice to Management

    None to minimal although they try to tell you there is plenty.


  2. no breaks given and no first aid in store, was a franchised store though

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Arlington Heights, IL
    Former Employee - Team Member in Arlington Heights, IL

    I worked at Dunkin' Brands part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    if you enjoy small teams to work with, this enviroment is for you.

    Cons

    little accountability with regards to how their franchises are run


  3. Helpful (2)

    A mess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of International Marketing in Canton, MA
    Former Employee - Director of International Marketing in Canton, MA

    I worked at Dunkin' Brands full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    they have great people working there

    Cons

    As any fast food company, their tuenover is huge, and the worst part, they don't care, especially in International, see how many International people they have get rid of since 2008 and you will know what I mean

    Advice to Management

    Don't spend money in stupid sponsorships like that british soccer club just because your CEO is british and is a fan of the club, you don't even have a huge presence in the UK!


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  5. Growing Company, Great Products

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at Dunkin' Brands full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lot's of responsibility as the growth accelerates. Excellent product and always new in development. Strong in the East but Western states are showing some "pent-up" demand. Growth in western states should be the opportunity.

    Cons

    Lot's of direction changes as the growth accelerates, but roll with it and adjust. Some confusion & contradiction over "strategy" with frequent local management changes. Best local management is coming from those folks in the ops position with experience from the older DD Markets (East Coast)...some have 10+ yrs with DD.

    Advice to Management

    Use DD experienced management when you can find it. Experience is more credible with Franchisees and new staff.


  6. Helpful (1)

    Good for a highschoolers side job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Donut Finisher in Port St Lucie, FL
    Former Employee - Donut Finisher in Port St Lucie, FL

    I worked at Dunkin' Brands full-time (Less than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Flexible schedule, fun crew, free food, early and late hours

    Cons

    Strict, super early shift, had to come in at 3 am to complete my task and was not allowed to clock in until 5 am

    Advice to Management

    give more allotted time to the donut finisher or have two people come in to open the store


  7. Not an IT shop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunkin' Brands

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free food. Fun brand. Some good people in the business areas.

    Cons

    You never know where you stand and could be layed off at any minute. Majority of real work is outsourced. Many in Info Tech are inexperienced and winging it including those in charge.

    Advice to Management

    You need more worker bees and less middle management. Especially in the info tech area.


  8. Helpful (1)

    Excellent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Canton, MA
    Current Employee - Analyst in Canton, MA

    I have been working at Dunkin' Brands full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Excellent benefits, and the unlimited supply of coffee and munchkins.

    Cons

    Seems difficult to move into other areas of the company.


  9. It was okay

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Brands part-time (More than a year)

    Pros

    It's fun and low effort on night shifts.

    Cons

    Sanitary conditions could be better.


  10. Helpful (1)

    Great culture, fun perks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Canton, MA
    Current Employee - Project Manager in Canton, MA

    I have been working at Dunkin' Brands full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great teamwork and you're often recognized for your work. Work life balance is a pro, and cross functional training is offered.
    The perks are also a morale boost - free coffee, bakery and ice cream, sampling a of products before they hit the market, 1:30 Fridays, and free fitness center and other mid year events to reward the employees. They also offer tickets to Red Sox games as well as raffles for other events where money goes to our charitable Foundation.

    Cons

    Some micromanaging, and often times the chain of command can be frustrating.


  11. Helpful (1)

    Great people, fun products.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Canton, MA
    Former Employee - Operations Manager in Canton, MA

    I worked at Dunkin' Brands full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent benefits. Nice co-workers. Nice bonus

    Cons

    Too many politics. Negative management style by those in leadership.

    Advice to Management

    Less micro management and more leadership.



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