Dunkin' Brands Reviews

Updated June 26, 2015
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137 Employee Reviews

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  1. Helpful (3)

    If you love politics......

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Canton, MA
    Current Employee - Marketing Manager in Canton, MA

    I have been working at Dunkin' Brands full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great working environment for those who excel at form over substance. If you "do" instead of "think and embrace the "hurd" mentality your career will be long and fulfilling.

    Cons

    Out of the box thinking and leadership that challenges the status quo are frowned upon.

    Advice to Management

    Wake up, read your annual employee surveys and impliment the recommendatins instead of ignoring them when they don't fit your narrative.


  2. Helpful (1)

    Poor Management Training, Low wage, slave work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Ayer, MA
    Former Employee - Crew Member in Ayer, MA

    I worked at Dunkin' Brands part-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy to obtain job, flexible schedule

    Cons

    Management has very poor training and are mostly incompetent young adults with no or little education, poor communication skills amongst employees, little accountability to management, low wages, employees are not valued and treat employees as dispensable

    Advice to Management

    start hiring better educated managers and provide further educational training outside of the Dunkin' University, pay employees better in order to afford more professional management styles


  3. Helpful (2)

    Dunkin' is a Demotivating Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Canton, MA
    Current Employee - Marketing Manager in Canton, MA

    I have been working at Dunkin' Brands full-time (More than 3 years)

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    Great place for work/life balance. Good corporate culture. Great coffee!

    Cons

    Very little opportunity for career development. Politics are more important than the work which can be demotivating. Layoffs occur on a regular basis.


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  5. Worked here fort years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunkin' Brands part-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free food/Coffee
    Good crew @ my location

    Cons

    Scheduling
    Lack of team members
    very stressful

    Advice to Management

    Hire capable people.


  6. Helpful (2)

    A great nine-year run with Dunkin brands

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Executive Pastry Chef in Canton, MA
    Former Employee - Global Executive Pastry Chef in Canton, MA

    I worked at Dunkin' Brands full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great opportunity to work with global partners to develop global platforms with long reaching opportunities.

    I looked forward to every day, even with the normal corporate politics

    Cons

    Now that they are fully public company. The stock price takes frontline in the culture and politics of tenure.

    Advice to Management

    Consider the importance of employees that sweat ice cream and cool down by drinking coffee great opportunities great people, great futures all are true but remember that the brick-and-mortar was built by people's dedication to the brands which can be sullied easily


  7. Overall a good company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager

    I worked at Dunkin' Brands full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    The salary and benefits are comparable to the market place. The people you get to work with are great. Some flexibility in scheduling and time off. Great opportunity to build and develop business relationships.

    Cons

    Heavy work load and quality of life are out of balance. Recognition/praise is minimal. Below Director level employees treated with dispensable approach.

    Advice to Management

    Set and hold accountable to realistic expectations, not just budget forecasts. Grow the business by motivating your employees with a positive/appreciative approach. The return on investment will be huge because employees will want to do more.


  8. Complete waste of time.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Porter in Henrietta, NY
    Former Employee - Porter in Henrietta, NY

    I worked at Dunkin' Brands part-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    No experience required. Flexible Scheduling

    Cons

    Rude customers, inept management, boring, low pay, physically demanding. Constantly was asked to work through meals and breaks. Manager expected me to come in and start work early, but not clock in until the time on the schedule.


  9. Standard job for high-school students; otherwise unpleasant experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Brands

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Close to home and no training needed; flexible hours if you can get a replacement;

    Cons

    Toxic culture and numbingly boring work; management would waste hours gossiping and making demands.


  10. Dunkin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in Boston, MA
    Former Employee - Barista in Boston, MA

    I worked at Dunkin' Brands full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people to know, convenient to commute

    Cons

    Low wage, very exigent clients

    Advice to Management

    Must improve personal relations


  11. It was awful.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Brands part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The first boss that I had there was awesome. He had been my boss in high school and gave me a job when I needed it years later. He was awesome.

    Cons

    If you have to work mornings, you will spend your mornings serving stupid people who will talk about what an idiot you are when they turn around. You will never get a raise, but they will make you a manager so that they can call you in whenever they want and you have to clean the bathroom when someone destroys it.

    Advice to Management

    Good for you.



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