Dunkin' Brands

www.dunkinbrands.com
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Employee Reviews

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  1.  

    Stale donuts, Stale Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunkin' Brands full-time

    Pros

    benefits are great and employees get out early on fridays

    Cons

    horrible communication across departments, very low pay, and no opportunity for advancement

    Advice to ManagementAdvice

    look more closely to what your competitors are doing, donuts are a dying product and people are trying to live longer and eat less junk

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Okay company, poor management, the managers seem to not worry about important days off or when you put in extra work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Waterbury, CT
    Former Employee - Shift Leader in Waterbury, CT

    I worked at Dunkin' Brands part-time (more than a year)

    Pros

    I was promoted to shift leader within a year of being there and the responsibility was nice

    Cons

    Poor hours, poor pay, never received compensation change when i became a shift leader

    Advice to ManagementAdvice

    Offer longer hours, stress relief mats on the floors

    Neutral Outlook
    Disapproves of CEO
  3.  

    Terrible, went in for 1 day of training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunkin' Brands

    Pros

    free food while working. pretty laid back during the day.

    Cons

    manager was lazy. shift leader was disorganized

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  5.  

    Dunkin is Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunkin' Brands full-time (more than 3 years)

    Pros

    You are rewarded for hard work and it is a pleasure to come to work for the most part. Most people are genuinely nice and pleasant.

    Cons

    As a manager at Dunkin Corporate, I have many dealings with HR and they are horrible. They treat all employees as unequals, they are condescending and typically rude. Also calibration is the most ridiculous, unprofessional forum I have ever been involved in. I find it completely unneccesary to discuss all employees in front of the entire departments supervisors, managers and above. This should be confidential and filtered to the VPs through the Directors as they gather data from their managers.

    Advice to ManagementAdvice

    Calibration doesn't work, the jobs are still not even, the raises and bonuses are not even amongst similar positions through out the company.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    High growth company filled with down to earth, hard working people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Brands full-time (more than 3 years)

    Pros

    Extremely hard working people in this company

    Cons

    Difficult business model outside core markets...

    Advice to ManagementAdvice

    Seek, hire and retain the talent needed to take this company national.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great place to work but no promoting from within

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Canton, MA
    Current Employee - Manager in Canton, MA

    I have been working at Dunkin' Brands full-time (more than 5 years)

    Pros

    got a good sense of the company

    Cons

    long and drawn out process, slow response and feedback

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    First job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dunkin' Brands full-time (more than a year)

    Pros

    Easy Job
    They hired me with no previous work experience

    Cons

    Crazy schedules. I worked for a couple hours 6 days a week. I often opened the store in the morning, worked a few hours, went home, and then had to come back to close the store.

    Doesn't Recommend
    No opinion of CEO
  9.  

    years ago was great , my last experience was more of a mirage of what i was to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Baker/Finisher/Drive Thru in Ansonia, CT
    Current Employee - Baker/Finisher/Drive Thru in Ansonia, CT

    I have been working at Dunkin' Brands full-time (more than 3 years)

    Pros

    IN todays economy good for extra bucks .. if u r a baker or mamager yes def good

    Cons

    everybodys a boss ,and u do 3 peoples job for min wage..

    Advice to ManagementAdvice

    ct employers deserve tips if customers wanna give !!!! and pay your employees livable wages .. and shift leaders are not your boss stop making them feel like they r owner of the place.. encourage your employees with other things .. feels like sa fsactory job..

    Recommends
    Neutral Outlook
  10.  

    Experience to last a life time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader in Hopewell Junction, NY
    Former Employee - Shift Leader in Hopewell Junction, NY

    I worked at Dunkin' Brands full-time (more than 3 years)

    Pros

    Learned management skills, customer service, and made long lasting friendships.

    Cons

    Cranky customers, certain rules were not enforced, and poor management.

    Advice to ManagementAdvice

    Try to avoid drama.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Free food, fun friends!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier/Counter Help in Warwick, RI
    Former Employee - Cashier/Counter Help in Warwick, RI

    I worked at Dunkin' Brands full-time (more than a year)

    Pros

    Worked with one of my bff's, all the coffee you could drink!, Most food products for free, able to experiment with flavors and drink concoctions. Was working there during the remodeling so it was all brand-new stuff! Tips!

    Cons

    Some co-workers with poor-attitude, you have to remember you are working with young teens on some shifts. Some customers are positively dreadful

    Advice to ManagementAdvice

    Don't play favorites. Less smoke breaks.

    Recommends
    Positive Outlook
    No opinion of CEO

Dunkin' Brands Photos

Outside Dunkin' Brands headquarter offfice located in Canton, Massachusetts (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.5)
Dunkin Cafe

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