Dunkin' Donuts Reviews

Updated July 28, 2015
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2.9
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Approve of CEO
Dunkin' Donuts President John Henderson
John Henderson
182 Ratings

Pros
  • Free food, depending on where you work (in 32 reviews)

  • I got a free coffee at the end of my 3 hour shift (in 31 reviews)

Cons
  • nothing minimum wage, part time (in 23 reviews)

  • Long hours, with very little respect from customers or management (in 13 reviews)

More Pros and Cons

709 Employee Reviews

Sort: Popular Rating Date
  1. Not bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dunkin Donuts in New Brunswick, NJ
    Former Employee - Dunkin Donuts in New Brunswick, NJ

    I worked at Dunkin' Donuts part-time (Less than a year)

    Recommends
    Recommends

    Pros

    Management at most places is not too bad. Personally I have had great managers who will work with you and your schedule

    Cons

    So much work for little pay. Little opportunities for overtime


  2. Decent Part Time Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Paxton, MA
    Former Employee - Shift Supervisor in Paxton, MA

    I worked at Dunkin' Donuts (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you love fast paced, organized work, and people- this is the best job. Great tips, great coffee!

    Cons

    Low pay rate, employees come and go.

    Advice to Management

    Value the employees that go above and beyond.


  3. Okay job

    • Work/Life Balance
    • Culture & Values
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Dunkin' Donuts part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    You get free drinks while on the job, employee discount, not really busy in the afternoons.

    Cons

    People are really picky with their coffee, so you have to be ready to hear complaints.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Donuts part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible shifts and easy first time job. Would recommend for those looking for short shifts, such as mornings only. Teaches you customer service skills.

    Cons

    Not much room for professional growth. A dead end job. Never have raises when they should have. Worked there for 6 years and only got 2 raises, not to mention I was one of the hardest workers at the store.

    Advice to Management

    Have performance evaluations every 6 months for employees and offer raises to those who deserve it. Offer more training and growth opportunities for employees.


  6. Cashier

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Donuts part-time

    Pros

    Was good for a flexible schedule. Every week can be different, no set schedule.

    Cons

    No benefits, relied on tips. It is really not that bad, extra donuts and bagels and coffee to take home at the end of the day

    Advice to Management

    Find a way to donate the end of shift food. its a waste to throw it all out and can be used for donation


  7. Helpful (1)

    crew member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Schenectady, NY
    Current Employee - Crew Member in Schenectady, NY

    I have been working at Dunkin' Donuts part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very Easy and people are friendly and hours are flexible,

    Cons

    i would like to get out of the food industry.

    Advice to Management

    great management


  8. Assiant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Canton, MA
    Current Employee - Assistant Manager in Canton, MA

    I have been working at Dunkin' Donuts (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The best reason working at dunkin donut is TIP and plus you get experience in restaurant.

    Cons

    I mean their is no downside of dunkin donut expect its very busy location and less people.


  9. Fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dunkin' Donuts part-time (Less than a year)

    Pros

    Dunkin Donuts offers workers a fast paced environment. Customers love their coffee, and working for Dunkin gives employees a chance to meet and know the many repeat customers, and help everyone start their day right.

    Cons

    Sometimes it can be overwhelming in such a fast environment. The cons associated with this job are the same as any other entry level/ fast food job. Even for long shifts, the breaks seem short and you spend a lot of time on your feet!

    Advice to Management

    My advice to management would be to better recognize consistently good work from employees. I do not have any other specific advice for management


  10. shift supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Fall River, MA
    Current Employee - Shift Supervisor in Fall River, MA

    I have been working at Dunkin' Donuts part-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    to help bring the best products and service to our customers

    Cons

    the only con is time away from my family but my family ethics helped be become a better worker so i don't know if thats a con

    Advice to Management

    respect workers they WILL respect you back if they do a good job let them know it they love to feel appreciated


  11. Rad.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Roswell, GA
    Current Employee - Crew Member in Roswell, GA

    I have been working at Dunkin' Donuts part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Easy tasks. Paid good for what you do. Great tips. Fun and silly people. You learn new things every day. Free donuts and coffee.

    Cons

    On your feet throughout the whole shift. Rude costumers. Get fat because of donuts.

    Advice to Management

    Work your way up.



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