Dunn-Edwards

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Dunn-Edwards Reviews

Updated July 18, 2014
Updated July 18, 2014
26 Reviews

2.9
26 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Karl Altergott
15 Ratings

Employee Reviews

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  1.  

    Management team member.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Phoenix, AZ
    Former Employee - Management in Phoenix, AZ

    Pros

    Opportunities for advancement. Busy environment. Nice customer base.

    Cons

    Store management inconsistent from location to location.

    Advice to ManagementAdvice

    Be consistent with expectations from store to store. Be ethical.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    challenging, challenging, challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Top Sales Associate  in  San Diego, CA
    Current Employee - Top Sales Associate in San Diego, CA

    Pros

    A person can probably develop good, transferable skills for another or future employer.

    Cons

    Senior management does not categorically trust front-facing employees (store employees).

    Advice to ManagementAdvice

    Treat employees as if their are an investment--which they are. Stop contradicting yourselves.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Best Paint EVER made

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Lead  in  Mesa, AZ
    Former Employee - Customer Service Lead in Mesa, AZ

    Pros

    Co-workers have long tenner and are easy to work with. Benefits are great.

    Cons

    You need to speak mexican since 98% customers are from Mexico.
    Getting help from Corporate is a Joke
    Moving up in the company the pay does not match
    Very limited growth if you are in retail, you will stop at Store Manager

    Advice to ManagementAdvice

    If you are going to make your retail stores open 7 days a week, make sure they have the support from Outside sales rep, Senior Management, and especially CORPORATE. Problems don't stop cause its Friday at 5pm.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate  in  Los Angeles, CA
    Current Employee - Store Associate in Los Angeles, CA

    Pros

    The people are great. One of the best cultures I have ever worked in. The company is going in the right direciton and the customers are loyal to the brand

    Cons

    could use more vacation and medical is too high. Overall it is a good company with not a lot to complain about.

    Advice to ManagementAdvice

    Thank you for the end of year bonus

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Ok..for beginners

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Chemist, Product Development  in  Los Angeles, CA
    Former Employee - Chemist, Product Development in Los Angeles, CA

    Pros

    Flexibility, freedom to experiment but must meet deadlines.
    Friendly and small environment
    my boss was very understand and was very great! But people above my boss were not so good..
    good if your just starting, ability to grow if you like ..

    Cons

    Small company so mostly do it yourself..even finding your own toilet paper sometimes around the factory. the place is run down. Upper management seems to care very little about the employee.
    Expect a lot in a short time frame with very limited bodies to help.
    can be physically demanding sometimes..be physically fit or work slow (hurting your back while lifting and such is not worth it!!)

    Advice to ManagementAdvice

    More vacation time and raises would be nice. Care for people who are hardworking and don't over look them. Those are the ones worth holding on to in the long run. Bring in some food or company get together once in while and bring up the vibe in that place. I don't think i have ever met anyone in corporate down the street and they never met us..what do they do?! don't they want to know what we do?! it is so divided..It is too serious there and anything you do feels like your are going to be in trouble

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Tempe, AZ
    Former Employee - Sales Associate in Tempe, AZ

    Pros

    There are no perks you get paid terrible and treated like garbage

    Cons

    Worst company I have ever worked for! Management was terrible I had to go on a medical leave for pregnancy never got my desability due to management not giving me proper paper work. My position was so stressful and the work load was so much I never got recognised for my hard work.

    Advice to ManagementAdvice

    My advice to management do your job

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Mixed experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  East Los Angeles, CA
    Former Employee - Sales Representative in East Los Angeles, CA

    Pros

    A lot of camaraderie among the regular staff. Company has expanded and staff is small, so ambitious employees can learn a lot.

    Cons

    Verbal abuse of employees by some senior leaders. No retirement for most people, takes years to join the program. Pay is below market. Corporate marketing changes are frequent and have been taking a toll on store sales.

    Advice to ManagementAdvice

    Value your employees through your actions. Counsel senior leaders to end abuse and treat employees fairly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Store Assoicate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate  in  Los Angeles, CA
    Current Employee - Store Associate in Los Angeles, CA

    Pros

    This is truly a family company. Everyone from the CEO to the people in the stores understands that. Every empoloyee got a $200 Christmas bonus this year which was unexpected and appreciated. The company had a great year and is heading in the right direction. I love working at Dunn Edwards and it is so much better then my old company!

    Cons

    I wish we got more vacation when we started. That is the only big negative I can think of. My store team is great to work with and the company has great products. Also I wish Medical was cheaper

    Advice to ManagementAdvice

    Keep bringing new products to the stores

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great Product, Crappy Store Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    Pros

    Uncapped market for sales opportunities. Commission rate is fair. Plenty of sales support for the field. DE has a pretty great name in the industry.

    Cons

    The CEO is a process driven individual. Focus seems to be on efficiencies rather than customer service in the stores. If I was a customer, I would take my business elsewhere based on service. Store employees act like everything is a hassle and tend to forget who pays their paycheck. Immediate focus is needed at the store level. Sales reporting is redundant and I feel it could be cut back 50% and still achieve the required data. Also, the neck tie think is a bit dated and often makes you appear foreign to many of our clientele. Even the architects are biz casual these days.

    Advice to ManagementAdvice

    Read the complaints. Talk to our customers and get honest feedback. Many are quick to jump ship to vendors that appreciate them. Set standards for greeting customers, delivery practices and tinting and enforce them! We need more associates actively engaged. Join sales and stores farther down the chain of command.

    Recommends
    Negative Outlook
    Disapproves of CEO
  11.  

    More or less, like Apollo 13. Houston, they have a problem, and it isn't their rank and file employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Not Important  in  Commerce, CA
    Former Employee - Not Important in Commerce, CA

    Pros

    Maybe if you're a beginner in the industry, this company may be ok to you. With short experience with this outfit, the truth will set you free. Get an early start: Look at the cons! (This only applies if you are an employee with a good attitude and work ethic. If you are like the managers, you deserve each other).

    Cons

    Christ, where should we start? Let's put it this way: A lack of preparation or courage on the part of managers is grounds for the employee to run from the crisis their managers create for them!

    Advice to ManagementAdvice

    Seriously, clean up your act with your employees. I'm speaking of a particular department, but it can go with any of them, and they should know who they are. Attention managers: If I had charge of your company or was a customer and found out how a few of your managers deal with decent employees, I'd lose a few of the managers in the former case and discontinue business with DE in the later. Motivated employees make for a better run business and will help the sales of the products, directly or indirectly. Advice from us: Do a thorough background check on your managers or anyone applying to be one. You may save yourself money and grief, both the employees and your own! It's a place we're glad we left!

    Doesn't Recommend
    No opinion of CEO

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