Dunnhumby Reviews

Updated March 3, 2015
34 reviews filtered by
  • London, England (UK)
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3.5
34 Reviews
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Recommend to a friend
Approve of CEO
Dunnhumby Chief Executive Simon Hay
Simon Hay
28 Ratings

34 Employee Reviews

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  1. Paradoxical juxtaposition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)

    I have been working at Dunnhumby

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    dh employees have a lot to be happy about. Work/life balance is great. We have one of the best visionary MD's in the industry focused on growth and stability. A lot of management have little commercial experience outside of dh which leads to the below.

    Cons

    The same things that make dh great also make this a highly frustrating place work. Collaboration is sometimes too much, and delivery is hampered as a result. Dh need to adopt a clear technology vision and regain efficiencies across markets to remain competitive in what is becoming a highly competitive market.

    Advice to Management

    With the structure of dh, management need to adopt an organizational structure to better service clients and wow the customer. There are some very talented people leaving, and dh could do more to retain bright individuals.

  2. Helpful (2)

    amazing culture, lots to be grateful for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in London, England (UK)
    Current Employee - Manager in London, England (UK)

    I have been working at Dunnhumby full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great culture, strong and admired CEO, some unique benefits, pleasant working environment, highly profitable, smart and friendly people, ambitious and growing, truly global, little hierarchy, incredible data assets.

    Cons

    a little too tied to Tesco, some Tesco staff brought in who are less supportive of the dh culture, some expensive centralisation which hasn't worked that well

    Advice to Management

    invest in the markets more

  3. A good company with friendly people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)

    I have been working at Dunnhumby

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good work-life balance, nice environment, friendly people
    data expertise

    Cons

    The company is nice, but all that matters is who your line manager is. If you can't align with your manager in terms of ways of working, your development goal, then you won't enjoy as much.

    Advice to Management

    Some managers need to be open minded and stop under estimating employees, especially for junior levels.
    Gain credibility by the actually contributing to the team work.

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  5. Great learning ground

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Level Manager in London, England (UK)
    Current Employee - Senior Level Manager in London, England (UK)

    I have been working at Dunnhumby full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fun, collegiate work culture. Lots of social events and after-work activities. Helpful colleagues.

    Cons

    Lack of real Executive Level decision making and clear accountabilities.

    Advice to Management

    Sort out accountabilities and responsibilities once and for all.

  6. Fantastic culture, Great Leadership Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in London, England (UK)
    Former Contractor - Anonymous Contractor in London, England (UK)

    I worked at Dunnhumby as a contractor (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great Culture and friendly atmosphere. Employees are made to feel valued - for example permanent employees get choice of laptops and there are lots of social activities. Amazing working environment at Head Office, great offices and very flexible dress policy. Everyone including senior management very open and approachable.

    Cons

    Rather repetitive duties, high volumes of work made it impossible to gain exposure/training in other areas specific to my role.

  7. Helpful (2)

    Lots of Buzz words and faux culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)

    I have been working at Dunnhumby full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great clients (but that's easy when your parent company forces them to use you)
    Generally the staff are great people

    Cons

    Leadership lacks direction - don't really know what the plan is just want to become a "Global Entrepreneurial Company" whatever they think that is.
    HR struggle with the simplest requests
    Remuneration is rubbish if you're not already management.
    Promotion is a long painful and insulting process
    "benefits" slowly being removed to cut costs

    Advice to Management

    Invest in people, don't treat them like a resource that can be replaced.
    Decide what you want to become - in real terms, so some catchy buzzword

  8. Helpful (3)

    It's a mixed bag...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Insight Analyst in London, England (UK)
    Current Employee - Senior Insight Analyst in London, England (UK)

    I have been working at Dunnhumby full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great culture, good 'work life' balance, very little of the corporate politics and decent work!

    Also, there is constant focus on client and end customers which is very impressive.

    Cons

    Very average remuneration and no reward for efforts that can't be monetized.

    Also at times a bit of favoritism during promotions and role assignments - have been occasions where networking is rewarded more than talent or hard work.

  9. Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in London, England (UK)
    Former Employee - Project Manager in London, England (UK)

    I worked at Dunnhumby full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Loved the buzz, energy and drive. There's a lot going on all the time.
    - Good pay
    - Good benefits especially early finish fridays

    Cons

    Though dh believe in good work life balance, I personally felt overloaded though that's probably more down to learning curve.

    Advice to Management

    Good senior management with bright ideas.

  10. Helpful (1)

    Great culture, with lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager in London, England (UK)
    Current Employee - Client Manager in London, England (UK)

    I have been working at Dunnhumby full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Employees are treated well, with great benefits, and the work is interesting and market leading. dunnhumby is particularly good for technically focussed people. International opportunities in growing markets for those with ability. And a real 9 to 5.30 role with next to no overtime!

    Cons

    In the non-technical teams, the client focussed work quickly becomes repetitive and the UK business is constrained by Tesco's inability to change. High turnover of junior colleagues because of this

    Advice to Management

    Clearer promotions and more transparent salaries are needed. But even these won't prevent loss of people if the work isn't strategic and engaging!

  11. Helpful (2)

    Great place to be!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in London, England (UK)
    Former Employee - Senior Analyst in London, England (UK)

    I worked at Dunnhumby full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Forward thinking in terms of technology
    Great atmosphere and colleagues
    They value good employees

    Cons

    Large number of middle managers / stakeholders make processes slow
    Technology / ways of working outdated
    There is a dunnhumby way of doing things mostly driven by senior managers having been at dunnhumby since day 1. They know a lot about dunnhumby but little about the outside world.

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