Duquesne Light

  www.duquesnelight.com
  www.duquesnelight.com

Duquesne Light Reviews

Updated July 22, 2014
Updated July 22, 2014
9 Reviews
2.5
9 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Richard (Rich) Riazzi
4 Ratings

Employee Reviews

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  1.  

    The company is lacking but the jobs are solid.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician in Pittsburgh, PA
    Current Employee - Technician in Pittsburgh, PA

    I have been working at Duquesne Light full-time (more than 3 years)

    Pros

    Good amount of downtime
    Lots of optional over time
    Good benefits
    Good vacation/time-off
    Great pay
    Friendly atmosphere
    Safety oriented

    Cons

    The company seems very disorganized for being around for over 100 years. Huge lack of training, at least in my department. There's a huge amount paper work and overhead that encroach on doing your actual job. Management is great but the higher-ups have no idea what's going on.

    Advice to ManagementAdvice

    Get out in the field and see how the company actual runs and what your employees actually do.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Be Careful

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Pittsburgh, PA
    Current Employee - Customer Service Representative in Pittsburgh, PA

    I have been working at Duquesne Light part-time (more than an year)

    Pros

    The salary and the movement through the company is great. The coworkers are great and friendly

    Cons

    Depending on what department it can be a bit of a hassle management can be your best friend or your worst nightmare. Also if you work the customer service department be prepared to stay long nights during storm season.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Better than most

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit and Collections in Pittsburgh, PA
    Current Employee - Credit and Collections in Pittsburgh, PA

    I have been working at Duquesne Light part-time (more than an year)

    Pros

    Nice pay, Flexible part time

    Cons

    Vindictive Supervisor Personnel, minority employees punished more harshly than the majority employees for the same acts

    Advice to ManagementAdvice

    PHRC is aware of your practices.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Company is changing, and not for the better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Duquesne Light full-time (more than 10 years)

    Pros

    Good salary and benefits. Good people

    Cons

    Bully, Gestapo culture now. CEO is a puppet for other department, that is now running the company. The place is changing for the worse, and unfortunately not going to get any better, which is a shame because there are some seriously quality people there (both in personality and professionalism)...unfortunately, those same people are now leaving because they don't want to deal with the unprofessional and Gestapo culture.

    Advice to ManagementAdvice

    Take notice of what is going on around you, who's actually running the company and how it is affecting the culture and employee morale. You're losing a lot of great people

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Dedicated workforce facing tough business climate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pittsburgh, PA
    Former Employee - Anonymous Employee in Pittsburgh, PA

    I worked at Duquesne Light full-time

    Pros

    Dedicated workforce with genuine concern for providing reliable service to customers; good benefits package; decent starting salary; positively involved in the community; bright employees at the supervisor and manager level who are good to work with.

    Cons

    Tough business climate with next to no top-line growth, meaning constant pressure on reducing cost to grow bottom line; thinly-staffed with everyone wearing multiple hats; "cost of living-type" annual salary increases; limited business growth limits career advancement opportunities

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    An average place to work while you are looking for better opportunities elsewhere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - .
    Former Employee - .

    I worked at Duquesne Light

    Pros

    The company has been around for over 100 years. It seems relatively stable, however, the Union contract is up in 2010 so I am not sure how that will affect everyone. The salary and benefits are good for the region. However! Negotiate upfront because they DO NOT give raises or cost of living increases. The only way to get a raise is to be promoted. They used to have a kick ass bonus plan but that was taken away. The employees are very nice and helpful. The environment is fairly laid back. As long as you get your work done, nobody seems to care what you do.

    Cons

    Senior management is nowhere to be seen. 2007 Bonus's thrown out the door without any explanation. There is no common goal or vision at the company. This is all in conjuction with the company being sold to Macquarie, an Austrailian investment firm. Maybe they want people to leave??? It seems like they are happy when people making high salaries leave. Then they can cut the budget. It seems like they are going to try to bust the Union. They don't replace anyone in the Union that retires. For a public utility, they spend money like drunken sailors. I am surprised at how much money is wasted.

    Advice to ManagementAdvice

    Communicate what is going on with the company to the people who keep it running.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Not sure what the goal or direction of the company is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - I Don't Want to Say
    Current Employee - I Don't Want to Say

    I have been working at Duquesne Light

    Pros

    It has a union that offers some job protection. It has a system of job bidding that allows one to change jobs. It has an "OK" benefit package by todays standard. The salary is comprable to other similar jobs.

    Cons

    The management in the skilled labor departments are very unprofessional and tend to be overly cliquish. They have strong traits of the "good ol boy system". The company is not as financially strong as it was when it owned its own power stations. Corporate greed of the previous CEO sold the power stations and left the company as just a wires company which means the company does not generate power, but they transmit power through their power lines. This is the equivalent of a major airplane company selling all of their airplanes and just making money by charging to check your baggage. The company has been bought by a bean counter investment company which means there will be little concern for the effectiveness and reliability of the company. They will not operate the company the way disciplined engineers would by respecting the physics behind the operations. The bean counting company is only concern with money; therefore, they will forgo proper maintenance, they will try to reduce employee benefits and reduce the quality of life for them. Their ultimate goal is to get blood from a turnip.

    Advice to ManagementAdvice

    Teach management how to be more professional. By this I mean teach them people skills: interpersonal communications, multicultural diversity, teach them how to have class. Teach them about the "Pygmalion effect" (look it up) so that the employees can thrive in their working environment and not dread being their feeling as though they are invisible. In this way the company will flourish and prosper.

    Recommends
    No opinion of CEO
  9.  

    Internal Politics Galore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Duquesne Light

    Pros

    Good benefits and stable position.

    Cons

    The internal politics and back biting are well beyond other electric companies that i've worked for. It's amazing how much time people spend jockying for position while shooting themselves in the foot.

    Advice to ManagementAdvice

    The politics and climate is set from the top down.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    A decent paycheck while looking for a more challenging and rewarding work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Duquesne Light

    Pros

    Ability to work independently without micromanagement and flexibility of work schedule.

    Cons

    No emphasis on employee development. Feedback on job performance only occurs at year-end review. Due to system limitations, more time spent gathering data than providing analysis. Treatment of employees is not consistent by department or position. Employee morale varies considerably throughout the organization.

    Advice to ManagementAdvice

    Company needs to streamline the IT systems as this could reduce overtime and improve analysis. Creating a mentor program and having periodic developmental discussions between staff and superviors could improve employee development. Simple things can improve employee morale (i.e. dress down Friday) that have no cost impact on the company but can have a major impact on employee morale.

    Approves of CEO

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