Duty Free Americas

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Duty Free Americas Reviews

Updated Jul 10, 2014

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1.9 14 reviews

12% Approve of the CEO

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Jerome Falic

(8 ratings)

11% of employees recommend this company to a friend
14 Employee Reviews
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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    EHHH..

    Store Manager (Current Employee) Miami, FL

    ProsThe pro for working here is that its in the airport and that opens doors. TSA cleared an customs cleared. They also really dont pressure you on your sales. A lot of employee coverage is also a big plus.

    ConsOk. unless your the morning manager, ur stuck working an ugly schedule, if ur new that means fri,sat and sun all closing.... when i say closing it means, until the last international flight leaves. Some times 9 sometimes 3 am. You're at the mercy of the airlines.. delays etc.. Upper management is in the same airport and dictate your every move. EVERY MOVE.. THEY LIVE BY WRITE UPS. Their is 3 store managers per store not 1.

    Advice to Senior ManagementPLEASE let us be managers and run a business. Dont micromanage us.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    DFA was awesome...now not so great to work at.

    Store Supervisor (Former Employee) Buffalo, NY

    ProsYou meet interesting people. The tasks are very easy that they ask of you.

    ConsI worked there 3 years and got canned for "cell phone" use. The one I worked at was very shady and was run poorly. From what I hear they have cut everything that was once good about that place. They cut hours, pay, bonuses, tuition reimbursement, employee christmas party, everything.

    Advice to Senior ManagementThe company was strong when they had good leaders as managers. Ones that have good communication as well. They should go back to the approach they used to have with the bonuses and promoting from within the company...but it doesnt look like they will be doing that. The company had a lot going for them and was a great place to work for...i cant say that anymore.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Duty Free Americas

    Supervisor (Former Employee) Buffalo, NY

    ProsYou get a lot of experience dealing with every facet of retail sales. And the discount isn't bad either. 25%!

    ConsYou pretty much have to work every holiday - canadian and american.

    Advice to Senior ManagementYou should be a little bit more considerate of your employees.

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    Great place to get global experience

    Anonymous Employee (Former Employee)

    ProsWork closely with senior level management. Wide variety of challenging tasks and projects.

    ConsOverworked and underpaid. At times workload is unrealistic.

    Advice to Senior ManagementValue the talents of your junior level staff.

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