E*TRADE Financial

  www.etrade.com
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E*TRADE Financial Reviews in New York, NY

Updated July 24, 2014
Updated July 24, 2014
293 Reviews

2.8
293 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Paul T. Idzik
54 Ratings

Review Highlights

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path (in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs (in 13 reviews)


Cons
  • could improve in employee work life balance (in 8 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Highlights

9 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Lots of New Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience  in  New York, NY
    Current Employee - User Experience in New York, NY

    Pros

    Exciting and challenging projects underway to modernize the company. Leadership is supportive of ambition and knows they should think big.

    Cons

    Sometimes there are a lack of processes and also a lack of speed in modernization efforts. As a result, some change feels slow.

    Advice to ManagementAdvice

    Keep up on following through.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst  in  New York, NY
    Current Employee - Financial Analyst in New York, NY

    Pros

    Good mentorship from employees and a good support system. fast paced and it requires you to make sure you are willing to adapt to your surroundings.

    Cons

    the downside is the micromanagement on the lower service teams. it is more of a political game when it coms to promotion. several individuals come to this company with year soy experience and i feel they are belittled.

    Advice to ManagementAdvice

    Pay more.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    No direction, little room to grow, poor innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  New York, NY
    Former Employee - Product Manager in New York, NY

    Pros

    Depending on the group, coworkers are great and are trying to improve this company. A bunch of smart people there, but not necessarily in the right positions

    Cons

    Pay is average at best, difficult to grow because middle management does nothing and everyone doing the work will just leave for a better opportunity. Lots of turnover, get sucked into the same work with hardly much innovation

    Advice to ManagementAdvice

    Stay organized and have an ear to those grinding day to day. Don't push meetings all the time, make time for your team.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Worst People Ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  New York, NY
    Former Employee - Customer Service Representative in New York, NY

    Pros

    You can steal from people (if you are into that) Well, really you are forced into it, so if you work CSR for etrade you are going to be lying to customers frequently.

    Cons

    You are forced to steal from people. If you speak fluent english you are going to have a hard time finding someone to talk with or making friends.

    Advice to ManagementAdvice

    Stop stealing from people. You are all crooks and thieves! Give some help when employees ask for it! Stop focusing on stealing from customers and focus on customer service!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    I had an amazing tenure at E*TRADE. Lots of opportunities to work with amazing people and projects.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  New York, NY
    Former Employee - Senior Manager in New York, NY

    Pros

    Flexible work schedule, and depending on your team, the opportunity to work on good, visible projects.

    Cons

    Constantly changing. They had more than 6 CEO's and numerous changes in their "vision" and management. If you can't weather the storm and you're not aligned with the right people, your screwed.

    Advice to ManagementAdvice

    Get your act together. E*TRADE has the roots to make a great company but the revolving door of CEO's and upper management are the company's own enemy.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Run from this place. The culture will eat your soul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  New York, NY
    Current Employee - Associate in New York, NY

    Pros

    OK benefits, nothing special. Cafeteria in building. Nice location in midtown. Company sounds cool on a resume.

    Cons

    Never experienced such a hostile work environment in all of my career. Culture of every man for himself and zero accountability. Peter Principle in full effect here. Majority of employees find themselves in the middle of the "blame game", having to constantly defend themselves from verbally abusive coworkers. Some of these known repeat offenders are completely out of control. HR mentality seems to encourage this behavior. People with real skill and talent will never be rewarded at this company. Morale is low, heads are down, and people avoid eye contact. Stress is high, tension is thick, and good people jump ship at the first opportunity.

    Advice to ManagementAdvice

    Longevity does not equate to capability. The whole of the executive suite is a nightmare to deal with- from the laughably incompetent secretaries to the disconnected executives who clearly only care about their paychecks. This trickle down effect sets the tone for the rest of the office, and is unfortunately making the company a very unpleasant place to work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great learning experience to help the next company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  New York, NY
    Current Employee - Director in New York, NY

    Pros

    Great people to work with

    Cons

    Management has everyone a bit confused.

    Advice to ManagementAdvice

    People really do want to exceed here. You need to let them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Relationship Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager  in  New York, NY
    Current Employee - Relationship Manager in New York, NY

    Pros

    Great place to get some experience and then move on. People are generally nice to work with.

    Cons

    Systems systems systems. For a company that prides itself on technology ETrade has more system issues than any company I've ever seen. Embarassing plain and simple.

    Some managers are severly unqualified and lack graduate degrees. Promotions are based on friendship and not merit in many departments. Professionalism is not exactly the strong suit.

    Advice to ManagementAdvice

    Get a clue

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Good place to work, although work/life balance can be a challenge.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager  in  New York, NY
    Former Employee - Senior Manager in New York, NY

    Pros

    Exciting, dynamic, and challenging place to work. Worked with a lot of smart, intelligent, motivated people. You will be rewarded when taking on additional responsibilities while continuing to perform at a high level.

    Cons

    Work/life balance can be a bit difficult at times. I definitely felt that people who knew how to play the game, but were by no means all-stars, were unfairly rewarded and promoted over smarter, harder working, higher performing employees who were less socially savvy.

    Recommends
    Negative Outlook
    Approves of CEO

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