E*TRADE Financial Reviews

Updated July 28, 2015
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2.9
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Recommend to a friend
Approve of CEO
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Paul T. Idzik
96 Ratings

Pros
  • Work life balance, decent pay (less than what competitors are paying) (in 16 reviews)

  • Paid for Series 7 and 63 classroom hours with amazing instructor (in 13 reviews)

Cons
  • Senior Management, very little communication from mgmt & No work life balance (in 10 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Pros and Cons

388 Employee Reviews

Sort: Popular Rating Date
  1. Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Roswell, GA
    Former Employee - Anonymous Employee in Roswell, GA

    I worked at E*TRADE Financial

    Pros

    Pushing the tech/financial service envelope

    Cons

    Need to offer a higher level of customer service


  2. FC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant in Los Angeles, CA
    Current Employee - Financial Consultant in Los Angeles, CA

    I have been working at E*TRADE Financial

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best opportunity in brokerage Good managed solutions

    Cons

    Cumbersome processes and some silly bottlenecks in etcm solutions. Some managers don't understand sales.

    Advice to Management

    Definitely moving in the right direction. Would like to have FC highlighted in a meaningful smart way with our marketing department. More breadth of managed solutions.


  3. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Elite Client Services Financial Service Representative in Sandy, UT
    Current Employee - Elite Client Services Financial Service Representative in Sandy, UT

    I have been working at E*TRADE Financial

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, benefits from day one, paternity leave, 401k matching, referral bonus, yearly bonus, lots of overtime opportunities

    Cons

    Can be high stress, especially during tax season. Can be a challenge to get your sales goals, some customers are jerks.

    Advice to Management

    Etrade has given me an opportunity to enter the industry, and has treated me right. I thank you for this opportunity.


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  5. Helpful (1)

    Financial Services Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Representative in Alpharetta, GA
    Former Employee - Financial Services Representative in Alpharetta, GA

    I worked at E*TRADE Financial full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Liked most of the resources available. Good benefits. Paid training for Series 7 and 63 licenses. Liked most of my colleagues. Nice building. Not the best but still nice.

    Cons

    The expectations. It's not a "sales role" but you're expected to get AT LEAST 7 sales leads a week. If you don't meet your quarterly goal, beware. Constantly on the phones. Customers get frustrating cause they're normally retail investors with little to no understanding of financial services. Then again that could be said about some of the associates.....

    Advice to Management

    Need more opportunity for reps to advance. Also better compensation to help encourage employee retention. Almost half of my training group left. Offer to pay for other licenses or something.


  6. My review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Service Representative in Sandy, UT
    Current Employee - Senior Financial Service Representative in Sandy, UT

    I have been working at E*TRADE Financial (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lots of OT available. Reasonable work life balance.

    Cons

    Not many longer term career path options available.


  7. no

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Service Representative in Alpharetta, GA
    Former Employee - Financial Service Representative in Alpharetta, GA

    I worked at E*TRADE Financial full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Ability to obtain Finra licenses

    Cons

    Inadequate training and support. There is an I mentality versus a team to support the company and clients.

    Advice to Management

    Be present in what is actually going on in your departments and the support departments.


  8. Senior Accounting Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Nice place to work with friendly co-workers. Interesting work and you can make what you want out of your opportunity.

    Cons

    Fairly long hours at times

    Advice to Management

    Dump the Top-Grading philosophy that was picked up around 2013-14


  9. Helpful (2)

    I don't love work, but I don't hate it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Service Representative in Sandy, UT
    Current Employee - Financial Service Representative in Sandy, UT

    I have been working at E*TRADE Financial full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay. Good opportunities for initial advancement. Plenty of opportunities for Overtime. Good company with a good product. Inbound call center, which is better than outbound. I've had great managers for the most part. Supervisors/Team Leads have been hit and miss (some promoted because they were helpful and demonstrated leadership, others because they had been there since forever and knew a lot, but weren't very helpful or energetic).

    Cons

    Lots of pressure to get leads. Even if you've always been great, you start the first few days of every week feeling stressed about getting those leads and reaching your minimum goal. It's usually not very hard, as the leads themselves are of great value to the client, and at no cost to the client. But it's still stressful. Also, it's a call center so... there's that.

    Advice to Management

    Improve some of the policies, and try to lay off the pressure for leads. Maybe make it more important that reps are offering the service, rather than putting pressure on them to reach a goal that is dependent on the clients and calls they get.


  10. Director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director

    I have been working at E*TRADE Financial

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great innovative company to work for. Cutting edge technology. Many changes in senior management that have led to a greater focus on core competencies. The shift in strategy has positioned the company well for future success. Co-workers are very nice and collaborative.

    Cons

    Lack of resources to keep up with all the changes requested by business lines.


  11. Good first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Systems Engineer in Redwood City, CA
    Former Employee - Associate Systems Engineer in Redwood City, CA

    I worked at E*TRADE Financial full-time (More than a year)

    Pros

    Work life balance was good.

    Cons

    A lot of re-organization during my employment.



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