E*TRADE Financial

  www.etrade.com
  www.etrade.com
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E*TRADE Financial Reviews

Updated September 28, 2014
Updated September 28, 2014
300 Reviews
2.8
300 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Paul T. Idzik
56 Ratings

Review Highlights

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path (in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs (in 13 reviews)


Cons
  • could improve in employee work life balance (in 9 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    high turnover, they treat you like a commodity, not a team member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Consultant  in  Sandy, UT
    Former Employee - Financial Consultant in Sandy, UT

    I worked at E*TRADE Financial full-time for more than a year

    Pros

    good pay potential, quarterly bonuses

    Cons

    high turnover and they can let you go without a warning or doing anything unethical and still meet business results

    Advice to ManagementAdvice

    have an action plan to help improve employees rather than without any warning/coaching let the employee go

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Financial Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant  in  Alpharetta, GA
    Current Employee - Financial Consultant in Alpharetta, GA

    I have been working at E*TRADE Financial full-time for more than 8 years

    Pros

    Positive team environment and colleagues are great!

    Cons

    Volatile work environment (job and compensation policy changes are slow) environment is a bit stressful (with call volume), and not necessarily family friendly work environment.

    Advice to ManagementAdvice

    E*TRADE Management is in survival mode, its important for them to appreciate the impact that production brings to the bottom line and encourage this growth. Something the last regime and this regime struggle with in its vision or game plan moving forward.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Not an Encouraging Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial full-time for more than a year

    Pros

    Flexibility concerning Telecommuting, the Location was ideal, and the Work/Life Balance was pleasant.

    Cons

    Compensation Package (low pay compared to competition and/or industry standards) Management (as they were horrible to work with, complete condescending people), In addition they micro-managed and the funny part is that the employees knew more than what they knew. High-Turnover, and outsourcing.

    Advice to ManagementAdvice

    When depleting the work force in order to save a buck. Try trimming off the people fielded in the managerial positions because in my opinion and based on experience, the lower level employees actually get the work done, while management takes the credit. I guess that's the culture of working in a corporate environment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    I worked at E*TRADE Financial

    Pros

    The training was good, with opportunities for advancement

    Cons

    There was a great deal of micro management

  6.  

    Great team atmosphere in my branch and solid training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Consultant  in  Farmington Hills, MI
    Current Employee - Financial Consultant in Farmington Hills, MI

    I have been working at E*TRADE Financial full-time for less than a year

    Pros

    Good work life balance and friendly atmosphere

    Cons

    no work from home, can be repetitive at times salary and commissions are somewhat capped.

    Advice to ManagementAdvice

    fix the website, lot of links dont work

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Overall a good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Pros

    Overall a good place to work

    Cons

    None at this point in time

  8. 1 person found this helpful  

    Average place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Staff Software Engineer  in  Jersey City, NJ
    Former Employee - Senior Staff Software Engineer in Jersey City, NJ

    I worked at E*TRADE Financial full-time for more than a year

    Pros

    Great location, beautiful office view, little stress, relatively stable, friendly colleagues

    Cons

    Lots of bureaucracy, below average pay, limited potential

    Advice to ManagementAdvice

    Choose a busienss style between Silicon Valley and Wall Street

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Atlanta, GA
    Former Employee - Analyst in Atlanta, GA

    I worked at E*TRADE Financial as an intern for less than a year

    Pros

    down to earth working environment

    Cons

    Nothing much, only pros that you can have

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    entry level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Pros

    to get your license. it trains you quickly but doesnt pay much at all. you will have to go elsewhere to get paid what you deserve

    Cons

    lack of pay. they will start you entry level and not give much opportunity to grow and increase your pa.

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    It's just another high-turnover call center.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Alpharetta, GA
    Former Employee - Financial Services Representative in Alpharetta, GA

    I worked at E*TRADE Financial full-time for less than a year

    Pros

    The Series 7 and 63 training is free and useful in other jobs.
    You can make good friends and connections in the Incubator Class.
    The health benefits are good.

    Cons

    You will be on the phone for 8 hours a day.
    Customers are often rude, impatient, and unreasonable.
    Promotions are a joke, you will still be on the phone all day no matter the department.
    Few applicable skills outside of sales/customer service industry.

    Advice to ManagementAdvice

    Keep hiring more people to keep the queues low, this is better for the employees and customers alike.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

E*TRADE Financial Photos

Office Building top three floors are E*Trade
Sandy Call Center

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