EBITS Reviews

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Employee Reviews

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    Demoralised workforce and unacceptable managerial demands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support in Henley on Thames, England (UK)
    Current Employee - Support in Henley on Thames, England (UK)

    I have been working at EBITS full-time (more than an year)


    support team works well together - mostly


    company ethos is poor - the managing director's opinion is "it's my way or the highway", he micro-manages and runs the company by ensuring his employees fear him, there are no company benefits - although they cite Cycle to Work as a benefit; their HR person is an accounts clerk and has no HR training or knowledge of employment law practices; they have had 5 Support Managers in 5 years and, no, they did not all leave because of pregnancy (as they will tell you); Support must work 1 in 4 24/7 on-call (for no recompense) and if you miss a call because of a legitimate reason (driving, for example) you are reprimanded; they pay c5k below market rate; the department teams do not work closely together due to pressures from the MD - there is a blame culture; they ran at a loss 2011 and will do 2012; it's a niche market so they have an advantage but will never be able to grow because of their culture; webcams have been installed in all office spaces NOT for security purposes but to monitor "time at desk" - I know this because the MD told me

    Advice to ManagementAdvice

    get bought out by Shell or Exxon, for the sake of your customers

    Doesn't Recommend
    Neutral Outlook

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