EBSCO Publishing

  www.ebscoind.com
  www.ebscoind.com

EBSCO Publishing Reviews

Updated November 13, 2014
Updated November 13, 2014
72 Reviews
2.9
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
EBSCO Publishing President Tim Collins
Tim Collins
33 Ratings

Review Highlights

Pros
  • free coffee, decent cafeteria, train access (in 5 reviews)

  • Very nice people, good personal growth prospects, Great benefits (in 5 reviews)


Cons
  • low salary, remote location and commute (in 4 reviews)

  • Compensation, upper management, policies and some benefits (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great people, people focused management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EBSCO Publishing

    Pros

    Very nice people, good personal growth prospects, Great benefits. They are working on good technologies and are really concerned about maintaining work life balance of their employees.

    Cons

    Location, location location. They are situated way out in Ipswitch.

    Advice to ManagementAdvice

    Please move close to Boston.

    Recommends
    Approves of CEO
  2.  

    I was a graphic designer at Ebsco.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Graphic Designer in Birmingham, AL
    Current Employee - Graphic Designer in Birmingham, AL

    I have been working at EBSCO Publishing full-time (more than an year)

    Pros

    Ebsco works hard to provide a good working environment. The division at worked for at Ebsco made sure our team worked well together and everyone was on the same page. We would have team meetings and our managers would recognize reward a job well done.

    Cons

    280 traffic can become a headache day after day. I had to drive to the headquarters a lot. Driving to work should be considered with high gas prices and time consuming 280 traffic.

    Advice to ManagementAdvice

    Update look of building.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    A place where I was allowed to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ipswich, MA
    Former Employee - Anonymous Employee in Ipswich, MA

    I worked at EBSCO Publishing full-time (more than 8 years)

    Pros

    Ideally located, strong growth curve, unique culture.

    Cons

    Thrives on change, not necessarily a bad thing, nor an unsuccessful strategy, however if you do not adapt easily and quickly in the environment the experience can be very unnerving.

    Advice to ManagementAdvice

    Do all you can to keep the campus atmosphere, do more to get more interaction between departments as the situation as it exists now can lead to feelings of isolation and disconnection from the rest of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 5 people found this helpful  

    A Greedy and Apathetic Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EBSCO Publishing

    Pros

    use of gym, flexible hours

    Cons

    I don't think I've ever met so many unfriendly and snobby people at one job in my life. Simple politeness and manners seem to elude them. Management treats subordinates like idiots and lackeys. Favoritism is rampant. Quite a few team leaders have no problem taking credit for work that others have done. Company regularly lays off (as well as finds excuses to fire) people when they're too "old" and are up for a raise, even entire departments are closed in order to save money. Anything to reach the "billion dollar mark" at anyone's expense.

    Advice to ManagementAdvice

    Take "charm-school" lessons on how to treat people with respect and get off your high horse. You just may be one of those poor, old sods whom EBSCO has no use for someday.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 6 people found this helpful  

    New Employee Revolving Door

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editorial in Ipswich, MA
    Former Employee - Editorial in Ipswich, MA

    I worked at EBSCO Publishing full-time (less than an year)

    Pros

    Cafeteria and Gym - Did not have time to use either.

    Cons

    Ever wonder why this company has so many open positions in this day and age? There is a constant pressure to increase group performance with very unrealistic targets. They do not have the IT/software capacity to bring processes up to date let alone reach the output that they expect. Management is left to force/bully subordinates with immunity. Constantly changing priorities, discarding weeks and months once priority work in the garbage. There is a lot of inter-department fighting and back stabbing wasting time and energy. Really the worse place I have ever worked.

    Advice to ManagementAdvice

    Lots, but they would not listen!

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    It's fine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Ipswich, MA
    Current Employee - Marketing in Ipswich, MA

    I have been working at EBSCO Publishing full-time (more than 5 years)

    Pros

    Convenient if you live on the North Shore

    Cons

    It's a boy's club and the culture could use a makeover

    Advice to ManagementAdvice

    Upper management should keep doing what they're doing. Middle managers should be reassessed.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 6 people found this helpful  

    Not the place it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ipswich, MA
    Former Employee - Anonymous Employee in Ipswich, MA

    I worked at EBSCO Publishing full-time (more than 10 years)

    Pros

    Nice location - right along the Ipswich River. A short walk to a variety of restaurants downtown for lunch. Onsite gym. And that's about it.

    Cons

    Moral has been declining for about two years now.

    They expect way too much work out of their employees for what they pay them. They pride themselves on how it's such a great place to work and you don't have to go to Boston. But the pay is very low and raises are minimal if you get one at all.

    They've taken away every perk. No summer parties, no winter parties, not even the ice cream social. Once upon a time, you'd get out a couple hours early on the Friday before a long weekend (Memorial Day, July 4th, Labor Day). Those days are gone. You're lucky if they let you out at 4. Yet they want more work out of their employees. Far too many people are staying late at the office or bringing work home at night and on the weekends.

    You don't really have an opportunity to move up unless you're in the boy's club or you're wiling to work 60/wk. It's not uncommon to see unqualified people get a promotion because most of the time it's a popularity contest.

    Advice to ManagementAdvice

    Start showing some appreciation to your employees. Employees are at, if not already over capacity with their workload. Don't continue to pile more work on them. Start giving promotions to people who deserve it, not to the jock.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    It is alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at EBSCO Publishing full-time (more than an year)

    Pros

    Have an opportunity to manage and do overall plan by yourself

    Cons

    hard to get promotion if you work outside HQ or regional HQ

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Find a better company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EBSCO Publishing

    Pros

    If you are very very lucky HR might get back to you.

    Cons

    I applied to Network Engineer position, a day later, HR person responded to setup time for phone interview and then never showed. No call, no email. I called and emailed several times to no avail. But several months later, after the position kept cycling on all the job boards, here comes Mr. HR with a tail between the legs. Anyway, I politely wished him luck even though I was still on the job market.

    Advice to ManagementAdvice

    Know what people say about your company and take ACTION!!

  11. 6 people found this helpful  

    A is for awkward

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Subject Index Editor in Ipswich, MA
    Former Employee - Subject Index Editor in Ipswich, MA

    I worked at EBSCO Publishing as a contractor (less than an year)

    Pros

    Ipswich, MA is a pretty town, and the physical plant of the offices there is very nice - converted mill buildings on the water. There is a free, on-site gym that employees can use. If you are in a town on the commuter rail, the train will drop you off right at EBSCO. There's also a nice, fairly reasonably priced cafeteria.

    Cons

    I was temporarily contracted to work on a project there, and the pay was very low, but I have heard the pay is low for permanent employees also, especially considering the cost of living in the area - the north shore (and all of greater Boston) is an expensive place to live. Although you may love literature and words, as I do, the editorial work does not really allow for too much savoring. You have be careful to move quickly, not take too much time delving into the work in order to make your numbers because the amount of work you do is constantly being monitored and quantified. While such monitoring is par for the course these days, the feeling of being watched can lead to a somewhat tense work environment. The most notable quality about EBSCO for me was the large number of socially awkward people who were employed there. Granted, doing editorial work does not lend itself to socially interacting with your coworkers, but it was hard to even to say good morning to most of them because they wouldn't look up. I'd pass people in the hall and they wouldn't even make eye contact. There was one person who walked to the bathroom, holding and reading a book - while walking! No kidding! The manager was extremely awkward; one on one interactions with her were minimal but painful. Her office door was always open but only in the literal sense. The job might be good for people who are extremely introverted and don't like to interact with others, but I think even introverts would prefer some pleasant interaction, and the atmosphere at EBSCO just seems unfriendly.

    Advice to ManagementAdvice

    Pay should be commensurate with the cost of living. Hire socially skilled people to be managers.

    Doesn't Recommend
    No opinion of CEO

EBSCO Publishing Photos

EBSCO Publishing Front Entrance
EBSCO Publishing Water View

+ Add Photo

Work at EBSCO Publishing? Share Your Experiences

EBSCO Publishing

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.