EBSCO Publishing

  www.ebscoind.com
  www.ebscoind.com

EBSCO Publishing Reviews

Updated November 13, 2014
Updated November 13, 2014
72 Reviews
2.9
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
EBSCO Publishing President Tim Collins
Tim Collins
33 Ratings

Review Highlights

Pros
  • free coffee, decent cafeteria, train access (in 5 reviews)

  • Very nice people, good personal growth prospects, Great benefits (in 5 reviews)


Cons
  • low salary, remote location and commute (in 4 reviews)

  • Compensation, upper management, policies and some benefits (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    It is alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EBSCO Publishing full-time

    Pros

    Good if you love working independently. company provide great opportunity to use your own strategy.

    Cons

    slow decision making ... low salary....

    Recommends
    Neutral Outlook
  2. 4 people found this helpful  

    Good people, Good intentions, Poor Compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EBSCO Publishing full-time (more than 3 years)

    Pros

    Gym, Cafe, Location (right near train and downtown Ipswich), flexible hours, friendly people.

    Cons

    Compensation, upper management, policies and some benefits. Retirement options are sad/confusing (require over a year of employment to enroll) and vacation days are on the low end. You feel like you are replaceable.

    Advice to ManagementAdvice

    Retention = more than just saying "we acknowledge your good work". In the of the day, if I see my coworkers getting fed up at the low pay and over-working, I too will leave to find a new job. Ideas - bring back employee parties, bonuses, more incentives, commission, etc. On one hand it's great to be part of a growing company, but on the other, if the growth isn't reflected in my paycheck, or I'm not incentivised, then I'm less inclined to be on-board with company growth.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Great technology and people, a winning combination

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Ipswich, MA
    Former Employee - Product Manager in Ipswich, MA

    I worked at EBSCO Publishing full-time (more than 10 years)

    Pros

    There is room to move ahead if you are so inclined. The work can be tedious at times, though each employee has the flexibility to enhance their work by coming up with new ideas about it.

    Th company is proacive in terms of community involvement and being green, with solar panels and solar hot water heaters on site.

    Employees are afforded access to the latest technology and updated equipment on which to work.

    Cons

    The compensation is not the highest in the area and there is a strong sense of needing to be part of an inner circle to get ahead or earn serious compensation.

    Advice to ManagementAdvice

    Grant more generous raises in keeping with profitability to ensure that long-term employees feel properly rewarded for their investment and loyalty to the company. Try to eliminate showing such preferential treatment to the in-crowd.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 5 people found this helpful  

    This company is really going down the tubes...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Editor in Ipswich, MA
    Former Employee - Editor in Ipswich, MA

    I worked at EBSCO Publishing full-time (more than 3 years)

    Pros

    The cafeteria is pretty good

    Cons

    Negative culture, low wages, awful benefits, lack of advancement opportunities, outsourced production, emphasis on quantity over quality

    Advice to ManagementAdvice

    Stop focusing on how much money the company is making and start focusing on what really matters... your employees. If a person is doing more work than expected and handling projects outside of their regular responsibilities; you should give that person a raise, not lay them off. The large majority of employees don't feel good about working for this company anymore. Whatever "positive culture" EBSCO had is quickly fading away. If an emphasis isn't put back on to the employees, the quality of the products will continue to nosedive and the sales numbers will follow. That's the bottom line.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Was a very family-friendly atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Sales Director in Birmingham, AL
    Former Employee - National Sales Director in Birmingham, AL

    I worked at EBSCO Publishing full-time (more than 5 years)

    Pros

    Had no issues getting off when I needed to, family-friendly, great people

    Cons

    Salaries were pushed down but that was mostly because I was there during the Great Recession

    Advice to ManagementAdvice

    Pay your people better

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Decent Company to Work at

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Engineer in Ipswich, MA
    Former Employee - QA Engineer in Ipswich, MA

    I worked at EBSCO Publishing as an intern (more than an year)

    Pros

    People are nice to work with. There are always new projects to work on, in most departments. People are treated with respect and your opinions are valued.

    Cons

    A company to retire at. A young professional would do better being a part of a company more fast paced environment where he might have the opportunity to learn more.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Place to Work and Grow - Awesome Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EBSCO Publishing full-time

    Pros

    Strong leadership
    Lots of opportunites for advancement
    Value employees opinions
    subsidized Cafe
    fantastic benefits package

    Cons

    Fast paced due to the type of work we do
    Cold to walk between buildings in the winter
    Great profit sharing plan

    Advice to ManagementAdvice

    Keep on growing the company!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    There are worse places to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EBSCO Publishing full-time

    Pros

    Flexible Schedule, decent (not great) benefits. Nice coworkers.

    Cons

    Less family oriented now, more corporate. A lot of upheaval lately.

    Advice to ManagementAdvice

    your employees are not pawns, they are people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    Company culture has gone from great to poor in one year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Editorial Assistant
    Current Employee - Editorial Assistant

    I have been working at EBSCO Publishing full-time (more than 3 years)

    Pros

    Good products, company subsidized cafeteria, free coffee, good co-workers, generally a good bunch of people that I have worked with directly

    Cons

    I used to recommend this company to my friends but not any more. When I started, it seemed like employees were respected and appreciated. I heard a lot about it being a family friendly place that didnt act like it owned its workers. There was a merger recently and maybe thats the reason for the change, but now the focus is on numbers. Good employees have been laid off with no reason or notice, some who were new hires. the vacation system has changed to accruing a few hours each pay period, making it nearly impossible to take s week long vacation. Also about production. Theres a lot of work going to overseas vendors and the quality of the content is going downhill. So called flex scheduling really isn't that flexible- there's little lee way given for necessary changes to schedule, like for medical appointments

    Advice to ManagementAdvice

    Appreciate your employees, take care of them and they will return appreciation by giving good results, good production. If you continue to go after numbers and production, putting people second, quality and production will go down and EBSCO products won't be in demand. Don't outsource Editorial work to places where English is not the first language- such a bad idea.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 7 people found this helpful  

    Should be a great place to work..... but just isn't

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Ipswich, MA
    Former Employee - Anonymous Employee in Ipswich, MA

    I worked at EBSCO Publishing full-time (more than 5 years)

    Pros

    Physical plant -- a beautiful location in downtown Ipswich. Good products. Very customer focused.

    Cons

    Parent company is based in Alabama and it really shows. HR practices and policies are unbelievably old-fashioned. Benefits suck, because they are determined by the norms in Alabama, not Mass.

    At times it was a bit like working in a factory in the 1950's. Management is totally focused on the lowest common denominator and manages to that point. They spend a whole lot of time trying to figure out how people might be "cheating", and how to "catch them out". My direct manager -- a member of the senior management team -- repeatedly told me that we had to keep people in a state of fear, since that's what would bring out the best performance.One story was legendary and told to me many times. Apparently JT Stephens -- the son of the original founder -- had once fired one of the EP employees when he was up visiting from Birmingham -- because the employee had walked on the grass. This apparently showed "disrepect". People told this story with pride.... "what a tough guy he was". UGH!!

    HR was draconian.... As a manager, I would be brought weekly reports from the card reader access software, showing me the exact comings-and-goings of people in my group. HR would highlight the names of people they believed were spending too much time outside or -- in the case of one of my employees -- the bathrooms (the employee in question had a medical issue that accounted for that situation). It was truly bizarre. On snow storm days, HR would walk through the floors with a clipboard, noting down who wasn't at their desk at 9:15 in the morning.... reprimands would follow. On the compensation front, even when the company is doing very, very well pay is often frozen.

    My direct manager -- a member of the senior management team -- truly enjoyed upsetting people. I believe that the CEO knew this and knew how he operated. But he did nothing to remedy the situation.

    Last, but not least, take a look at how many women there are on the senior management team. Speaks volumes,,,,

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

EBSCO Publishing Photos

EBSCO Publishing Front Entrance
EBSCO Publishing Water View

+ Add Photo

Work at EBSCO Publishing? Share Your Experiences

EBSCO Publishing

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.