EBSCO

www.ebscoind.com
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EBSCO Reviews

Updated February 23, 2015
Updated February 23, 2015
25 Reviews
2.8
25 Reviews
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Tim Collins
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Employee Reviews

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  1. 1 person found this helpful  

    Great private, family owned company that really cares.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EBSCO

    Pros

    Great benefits, good compensation, work environment, work/life balance, solid upper management, vacation policies and company savings plan.

    Cons

    Address substandard employees more prompt and effectively.

    Advice to ManagementAdvice

    Reward the valuable employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Tough Market Poor Upper Level Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Birmingham, AL
    Current Employee - Sales in Birmingham, AL

    I have been working at EBSCO

    Pros

    Overall a good company to work for. Particular company I am with sells ads and it offers freedom.

    Cons

    Market is very soft and even though a new product is out acceptance not enough to save company. Upper management is struggling and thus not responsive. Income possibilities now are bleak. Business model outdated and not being changed to meet current times an.d demands

    Advice to ManagementAdvice

    Take care of employees better and look at changing business plan. Stop doing same thing over and over when it is failing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Good Potential Hindered by Unprofessional Leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Mason, OH
    Former Employee - Anonymous Employee in Mason, OH

    I worked at EBSCO full-time

    Pros

    Fun industry, performance-based compensation for management, if liked, can make a big impact . . . but, watch out, if you rub senior leadership the wrong way.

    Cons

    Lack of visionary leadership, poor hiring practices with revolving-door mentality, unprofessional culture with gossip and throw-you-under-the-bus approach.

    Advice to ManagementAdvice

    Think strategically . . . drive growth through innovation rather than cost-cutting alone, create a culture of transparency, hire quality employees and inspire to higher performance and reward them accordingly.

    Doesn't Recommend
    Neutral Outlook
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  5. 1 person found this helpful  

    When I worked at EBSCO, I was fortunate to work on a good team and have a great team lead.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Quality Engineer in Birmingham, AL
    Former Employee - Software Quality Engineer in Birmingham, AL

    I worked at EBSCO full-time (more than a year)

    Pros

    Some great people work there, and the atmosphere is generally positive.

    Cons

    There do not appear to be merit raises or bonuses.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great benefits, but some poor management (division by division)

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EBSCO

    Pros

    For the most part, there is a casual atmosphere. Pay may be a little lower than similar jobs at other companies, but the benefits really are great.

    Cons

    Most upper management I encountered while working here had serious problems communicating, making decisions and proactively making changes to carry the division into the future.

    Advice to ManagementAdvice

    Listen to your employees. They are the ones on the front lines encountering the issues that need to be addressed. Keep them updated with what's going on, and engage with them for a team effort to benefit the company.

  7. 1 person found this helpful  

    Awful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - E Content
    Former Employee - E Content

    I worked at EBSCO full-time

    Pros

    The only pro was that it was a steady paycheck, albeit, a pathetically small one for the amount and caliber of work and huge amount of stress.

    Cons

    The job was okay but the supervisor made it intolerable. We were not allowed to use sick hours without jumping through hoops and even still our absences were documented and we got written up if the supervisor decided it was "excessive." Supervisor would often force people to make up hours instead of approving sick time.

    Supervisor had completely unrealistic expectations of the workflow and things the team was capable of and only capitalized on the few mistakes that were made instead of the multiple things that were done correctly. Supervisor would also delegate projects out with no notice and expect an immediate turn around time, and then she herself would shut herself in her office and loudly laugh with the other manager and take a 2 hour lunch. There was absolutely no feedback, unless it was negative, and supervisor didn't even read/respond to emails and meeting requests.

     She would also single people out and bully them for months at a time before picking a new target. The pay was also a joke...people who work retail make more money with less stress and better managers. People were afraid to go to HR with legitimate complaints about management because if it ever got back to the supervisor who complained then that person would be the new target. She has single-handedly ruined this department.

     Other departments might be fine but this one is NOT.

    Advice to ManagementAdvice

    Manage the people who are actually in charge of departments. There's no accountability system for them and they just turn around and ruin hard working teams of people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Was better company when Stephens family was in charge

    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at EBSCO full-time (more than 8 years)

    Pros

    Benefits are really, really good

    Cons

    Management, Management, Management and office culture

    Advice to ManagementAdvice

    If people are leaving a certain division consistently, this should tell you something

  9.  

    Family owned company that cares about it's employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Bartender in Alys Beach, FL
    Former Employee - Server/Bartender in Alys Beach, FL

    I worked at EBSCO full-time (more than 3 years)

    Pros

    Compensation was above average, benefits were extremely good and affordable, work environment was a very friendly and helpful, company values are in line with good morality and values

    Cons

    The cons off working at Alys Beach is simply the customers. They tend to be extremely wealth and demand and expect lots of personal attention and extra care

    Advice to ManagementAdvice

    Keep the good ones and get rid of the bad ones.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Work very hard for marginal pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at EBSCO full-time (more than a year)

    Pros

    Excellent health insurance. Definitely a financially solid corporation and well diversified as a company. They have a very unique product.

    Cons

    I worked very hard for this company for a little over a year continually meeting sales quotas. However, I would not consider working for this company again nor recommend them. The home office treated its field sales people poorly and even bordering on disrespectful at times. I personally witnessed the proverbial "Revolving door" of sales people leaving.

    • This company has been withholding my final pay for over 8 months. They are not an honest company. I doubt they will ever pay it.
    • During my 2nd week of employment, I made a paperwork error and was charged back the “Retail” price of materials to correct the mistake. I was brand new.
    • The gas reimbursement worked out to be about 10 cents per mile
    • They pay a 15% sales commission, but then assess charge backs at the rate of 25%

    I was initially impressed to learn that a handful of individuals had been with the company an impressive amount of years. However, what I later learned is that most sales people left after being treated like terribly.

    They definitely come first and the employee comes in a distant second.

    Advice to ManagementAdvice

    Treat your employees as though you care about them.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good place to work; somewhat progressive in vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Clanton, AL
    Former Employee - Anonymous Employee in Clanton, AL

    I worked at EBSCO full-time (more than a year)

    Pros

    People at this location are; loyal, hardworking and have the desire to produce the highest quality product for their customers. They want to manufacture their products; safely, with the highest of quality at the time the customer wants it.

    Cons

    Senior levels of Leadership is losing their Lean vision. Some members of leadership see Lean value in reducing headcount as a result of Lean.

    Advice to ManagementAdvice

    Your workforce will soon figure out your mis-guided strategy of cost reductions and will be reluctant to provide improvement ideas or be willing participants to improvement activities, when you only see the improvement outcomes as a reduction in force.

    Doesn't Recommend
    Neutral Outlook

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