EDmin.com Reviews

Current Employee – been working at EDmin.com

Pros – I gained a lot of experience here and found my fellow employees quite supportive from day one. They went out of their way to make me feel at home. The job I had could at times be stressful, but who's kidding who... that's the nature of the IT beast. I found that the need to solve sometimes complex issues for demanding customers to be an invironment in which I thrived. I almost always felt that upper level management was behind me even during those chrunch times.

Cons – Like all the places else Ihave worked there are some fellow employees that are noit supportive and can be disruptive... but management at Edmin was wise enough to see these problems and deal with them. AS far as being short on resources... sometimes that was true, but in these times I am afraid that this is the rule rather than the exception no matter where one works.

Advice to Senior Management – Keep on doing what you do!

Yes, I would recommend this company to a friend

Current Employee – been working at EDmin.com

Pros – Very knowledgable about technology and education. Employees are very passionate about what they do and also very respectful of co-workers

Cons – You will always be busy here.

Advice to Senior Management – Stay on course.

Yes, I would recommend this company to a friend

Former Employee – worked at EDmin.com

Pros – Not too many great reasons to work here. Some decent technologies but for the most part technology was outdated when I worked there. Typically IT catch 22, always working to maintain older infrastructures with no room/time or help from upper management to build out new and exciting/more efficient technologies that would help the company and yourself.

Cons – Over worked, underpaid, older software, no training. Not a ton of support from upper management to spend on its employees in terms of upping the technical foothold of the company to try and get better results for its customers.

Advice to Senior Management – Invest in your employees more often and watch the efficiency & motivation increase tenfold. Project planning is the ultimate frustration of any engineer that has not received advanced notice on the work ahead.

No, I would not recommend this company to a friend

Former Employee – worked at EDmin.com

Pros – The best thing I can say about working for EDmin is that it linked me into a network of friendly, capable people, none of whom work at EDmin anymore because they all moved on to better opportunities as soon as possible. As someone just starting out in the San Diego job market EDmin did provide me with a way to build my network and get my foot in the door.

Chronic resource scarcity provides plenty of experience in creative problem-solving. In some aspects I had a fair amount of autonomy in how I approached my work and I built some marketable skills there.

Cons – Overall EDmin was a frustrating and at times depressing place to work. Upper management nickels-and-dimes budgeting resulting in major infrastructure problems. Failure to mitigate serious network and data security issues borders on the unethical. Priorities are poorly managed and change constantly. Firefighting is constant. The Project Support department does not say "no" often enough, does not manage customer expectations properly, and leaves engineers to deal with the fallout. Non-technical, unqualified people meddle with the engineering and IT groups. Employee morale is low and management is either baffled by, or does not care about, the high turnover rate. The Project Support director in particular exerts an arrogant and toxic influence over the entire operation, and the office politics are a minefield relative to the size of the company.

Advice to Senior Management – Take a hard look at your problems with turnover and employee morale. Leave technical/engineering decisions to those actually qualified to make them. Be willing to make prudent investments in infrastructure and resources. Manage priorities and expectations and don't make the relationship between PSO and engineering so adversarial.

No, I would not recommend this company to a friend

Former Employee – worked at EDmin.com

Pros – There aren't too many good reasons to work at EDmin. The best part of the company are the few dedicated colleagues who go above and beyond the call of duty to try to overcome the obstacles of bad decisions and non-existent budgets to produce software helpful to educators.

Cons – What a shame the management of this company is "dumber than a pound of hamburger." Most of the decisions they make are so bad they cause damage. Between the network vulnerabilities they allowed to grow huge, and the absurd requests (like buying hard drives for servers on eBay) the truth about how this place is run would scare the daylights out of their clients if they only knew. A very frustrating place to work since management lacks common sense about security, network infrastructure, time to do things properly, and the PSO department has no clue about managing customer expectations.

Advice to Senior Management – The Board of Directors would do well to replace all upper management completely, since non-technical people have no business running a technical company.

No, I would not recommend this company to a friend

Current Employee – been working at EDmin.com

Pros – Some of the products EDmin produces could make a difference in the quality of education nationwide. Some of the leadership team are nice people who never forget to say thank you. It provides employees an opportunity to see just how tough they are in responding to challenges (which are constant.)

Cons – It's a frustrating place to work. Top management has been penny-wise and pound-foolish for so long it feels like a 20-year-old startup with 80 percent turnover. Sometimes it feels like a smoke & mirrors place that uses software as bait. There are always fires to put out, and incredibly bad management decisions that slow you down. The Project Support department says "yes" to every client request regardless of resource levels, and makes life miserable for everyone while always shifting blame to other departments. Most employees have an attitude that is described in just two little words: "fed up." A former staffer teaches a course at a major business school and uses EDmin.com as a case study of what NOT to do -- the worst example of a technical company.

Advice to Senior Management – Stop being so penny-wise and pound-foolish about everything; Fire the arrogant self-righteous PSO director; don't pit division heads against each other - creative competition is a farce; let engineers do their job without interference; learn how to manage customer expectations instead of trying to shove every client request down the pipeline.

No, I would not recommend this company to a friend

Former Employee – worked at EDmin.com

Pros – Lots of open space in cubicle-ville.
Good coffee

Cons – Company doesn't know how to say "no" to clients
Always playing catch-up, per-user customization.

Advice to Senior Management – Know when to say "no"

No, I would not recommend this company to a friend

Current Employee – been working at EDmin.com

Pros – Excellent Management Team that is seasoned and experienced. Tough decisions are common in business and here they are usually met head-on and timely. Working with clients is always challenging but often highly rewarding. The passion of the staff for the work and serving the education community is highly evident througout the entire company.

Cons – Challenging work can be frustrating at times. Employees are always busy. Products are good, but not sold or marketed well enough.

Advice to Senior Management – Reward the hard working staff members, and counsel those that are willing to take it easy. Good work is supposed to be hard. Remember that clients are always interested in value.

Yes, I would recommend this company to a friend