ETCC Reviews

Updated August 15, 2014
Updated August 15, 2014
22 Reviews
2.4
22 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Timothy O. Gallagher
8 Ratings

Employee Reviews

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  1.  

    Life at ETCC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ETCC full-time for more than 5 years

    Pros

    The best part of ETCC is the people. Always willing to work together, friendly and so many different cultures to learn from.

    Cons

    The equipment is outdated making it difficult to perform your job function to the best of your ability. Also upper management some times has a disconnect with the things that are going on. There are a few that are really outstanding individuals but unfortunately not enough.

    Advice to ManagementAdvice

    The owner of the company who is there on a daily basis really needs to be in touch with the employees and what there needs are. Spend the money so you can keep the exceptional talent that you have.

    No opinion of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Richardson, TX
    Former Employee - Business Analyst in Richardson, TX

    I worked at ETCC full-time for more than 3 years

    Pros

    Good domain. Good pay. Nice colleagues

    Cons

    Slow Career growth, poor management.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Most unprofessional place to work for. Upper management SUCKS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richardson, TX
    Former Employee - Anonymous Employee in Richardson, TX

    I worked at ETCC full-time

    Pros

    Great and talented bunch of coworkers.

    Cons

    Upper Management always involved in politics. They don't have a clue what they are doing, very irresponsible. Don't expect any career growth. Repent wasting my time there.

    Advice to ManagementAdvice

    LOL - Advice to management ???? Are you kidding me... they don't need any... they are way past that phase...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Very disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Richardson, TX
    Former Employee - Project Manager in Richardson, TX

    I worked at ETCC full-time for more than a year

    Pros

    The people I worked with were great, everyone was trying their best to meet objective and expectations.

    Cons

    No direction and/or training, which caused a very stressful environment.

    Advice to ManagementAdvice

    Need to provide new employees an opportunity to learn the tolling industry and stop trying to micro-manage their every move.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ETCC as a contractor

    Pros

    Takes care of their people

    Cons

    Do not have any cons for this company

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Tedious and boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Entry  in  Richardson, TX
    Current Employee - Data Entry in Richardson, TX

    I have been working at ETCC part-time for less than a year

    Pros

    extra income, easy work, do your job and all goes smoothly

    Cons

    Tedious, furniture not ergonomical. Low pay
    Pay close attention to clocking in/out submitting instructions or else your correct pay will be delayed. Not much room for advancement unless you obtain additional skills.

    Advice to ManagementAdvice

    Update license plate references. Written synopsis of what to look for in plates are good, but nothing beats a tenured employee's advice for identification. Pair up two new employees on opposite sides of tenured employees. At least obtain better chairs! Since work is constantly done for hours at a time, it really makes a difference to have proper chairs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Avoid this place if you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ETCC full-time

    Pros

    I liked my co-workers. Learning opportunity is there, but it can get overboard.

    Cons

    Benefits are not great. No raises for 2 years I was there. The worst part was performance evaluation was not done for 2 years. HR team is the worst team in the company. People go to HR team if they have any workplace issues, but HR team threatens people, never seen that in my 15 years of work experience. There is lot of attrition in the company.

    Advice to ManagementAdvice

    The entire HR team needs to be replaced.

    Doesn't Recommend
    No opinion of CEO
  9. 3 people found this helpful  

    Need changes in management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead  in  Richardson, TX
    Current Employee - Team Lead in Richardson, TX

    I have been working at ETCC full-time for more than 3 years

    Pros

    Loved my coworkers. Projects were interesting when you have time to focus on what you're doing. Pay and benefits are ok. If you want to work 60 hours a week to get ahead no one will get in your way. Office location is easy to get to.

    Cons

    Doesn't feel like a startup company? No casual dress code. No work from home. Office space is one of the worst I have worked at. Parking is terrible. Never have enough time to do your job. Management runs around blaming staff, but they aren't even involved in the projects. Coworkers come and go all the time, but management that should 'go' never leaves. Not sure what the new owners are trying to do with ETC. Management ignores rules that they force on the employees. Walk by the execs offices after 5 and no one is home.

    Advice to ManagementAdvice

    Replace yourselves. You're not doing any of the work anyway.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Worst company, Don't ever think to join - It's a factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Administrator  in  Richardson, TX
    Current Employee - Senior Systems Administrator in Richardson, TX

    I have been working at ETCC as a contractor for more than a year

    Pros

    I have worked there for 2 years, didn't find any positive things. Especially with QA Team and Developers...No Process, Every day one of their production application goes down, always available on weekend like a Doctor to hospital. Emergency Issue, High Priority Issues,.. No body has clue what's going on including Top Management.

    Cons

    Everything is negative. If you would like to have experience with annoying team ,application. Please donot hesitate to join. The best part they always have openings in any team. The best funny part is to join in QA team.

    Advice to ManagementAdvice

    Only fool can give advice to management.. They never care anyone including clients

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Engineer  in  Houston, TX
    Former Employee - Field Engineer in Houston, TX

    I worked at ETCC full-time for more than a year

    Pros

    Great Place to work. They go out of their way to ensure the employees are happy. They also want their employees to know what they can tell them.

    Cons

    Sometimes it feels too compartmentalized.

    Advice to ManagementAdvice

    Keep up the good Work. Sometimes there needs to be get together with all employees so they can mingle more.
    Need to add 401K matching and tuition assistance.

    Recommends
    Positive Outlook
    Approves of CEO

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