EarthLink Telecommunications

  www.earthlinktele.com
  www.earthlinktele.com
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EarthLink Telecommunications Reviews

Updated June 26, 2014
Updated June 26, 2014
9 Reviews
3.0
9 Reviews
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Employee Reviews

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  1.  

    Great Entry Level Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Pasadena, CA
    Former Employee - Customer Service Representative in Pasadena, CA

    I worked at EarthLink Telecommunications full-time for more than a year

    Pros

    If your tech person such as myself, this is the place you want to be.
    Flexible Schedules

    Cons

    Office politics DO APPLY!!
    Pay is entry level even for seasoned professionals.

    Advice to ManagementAdvice

    Reduce politics.

    Recommends
    Neutral Outlook
  2.  

    Terrible place to work poor customer service no team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EarthLink Telecommunications for more than a year

    Pros

    none this is a very sad place to work all employees are worried about getting laid off in December of every year.

    Cons

    they do not care about the customer experience nor the employee

    Advice to ManagementAdvice

    change upper management

    Doesn't Recommend
    Negative Outlook
  3.  

    ELNK NO

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EarthLink Telecommunications

    Pros

    paycheck is timely, every two weeks

    Cons

    very fragmented department with scarce direction

    Advice to ManagementAdvice

    change internal audit top management

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  5.  

    It was ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EarthLink Telecommunications full-time for more than 3 years

    Pros

    People are interesting and lower management is great.

    Cons

    Recognition for hard work from upper management was scarce.

    Recommends
    Negative Outlook
  6. 1 person found this helpful  

    Earthlink in Arab, AL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Operations  in  Arab, AL
    Current Employee - IT Operations in Arab, AL

    I have been working at EarthLink Telecommunications full-time for less than a year

    Pros

    It is a low stress environment where you are allowed time to learn the job. Peers are very willing to help.

    Cons

    It is a little unorganized as far as communication between company departments. It seems that the company is still trying to settle in after the buy outs.

    Advice to ManagementAdvice

    Streamline communications between departments

    Recommends
    Neutral Outlook
  7.  

    Firing everyone but the right one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Director II  in  Dallas, TX
    Former Employee - Account Director II in Dallas, TX

    I worked at EarthLink Telecommunications full-time for more than a year

    Pros

    Good Benefits, Good Operational Support Staff

    Cons

    CEO fired everyone else for the job he could not do. Missing the big picture of changing from low cost commodity telephone company to a high value IP services company.

    Advice to ManagementAdvice

    Invest in your datacenters, VOIP product and help desk. These are the gems of the organization.

    Doesn't Recommend
    Negative Outlook
  8.  

    Felt like just a number. Very cold place to work. Told everyone there jobs were safe then soon after started chopping.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service  in  Boston, MA
    Former Employee - Field Service in Boston, MA

    I worked at EarthLink Telecommunications full-time for more than 10 years

    Pros

    I cannot think of ANY. They claim they care about there employees but that is so far from the truth.

    Cons

    Job is never safe no matter how good your work is. Upper management has no clue.

    Advice to ManagementAdvice

    Listen to the people actually DOING the work.

    Doesn't Recommend
    Negative Outlook
  9.  

    Great location , helpful staff , interesting to work but stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer  in  Baghdad (Iraq)
    Current Employee - Senior Software Developer in Baghdad (Iraq)

    I have been working at EarthLink Telecommunications full-time for more than 3 years

    Pros

    -Competitive Salary
    -Team Work environment
    -Easy going staff

    Cons

    -Ambiguous Salary Promotion Process
    -Manager Orders are easily discarded by higher management

    Recommends
    Neutral Outlook
  10.  

    Satisfied with the overall experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer  in  Baghdad (Iraq)
    Current Employee - Network Engineer in Baghdad (Iraq)

    I have been working at EarthLink Telecommunications full-time for less than a year

    Pros

    A lot of experience can be gained in relatively little amount of time. The company works with many networking equipment manufacturers, and this provides a chance to be introduced to these several types of equipment while working on the same project. The company is also one of largest ISP's in Iraq, so working there means dealing with a lot of people almost in all regions of the country.

    Cons

    Long work hours, generally low salaries.

    Advice to ManagementAdvice

    Take it easy!

    Recommends
    Neutral Outlook

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