Earthbound Trading

  www.earthboundtrading.com
  www.earthboundtrading.com

Earthbound Trading Reviews

Updated September 29, 2014
Updated September 29, 2014
41 Reviews
2.4
41 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Steve James
3 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Key Holder

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Earthbound Trading

    Pros

    I love the fun atmosphere at Earthbound. I worked here for over two years and through all the turnovers always had a great time. Our team worked hard but kept a laid back atmosphere. If you're looking for a part-time job during college, I would definitely recommend applying.

    Cons

    As I previously stated, I worked here for over two years and was an exemplary employee and never received a raise. There were bonuses that were promised if our store met sales goals that we met and then never received. Several of our employees, including me, showed passion for staying with the company and applying for corporate positions once we graduated college. However, after two years of reaching out to corporate for information about internships (free skilled labor!), sending new social media ideas and generally showing an interest in growing the company with no response, we all got the sense that this is company that is apathetic about bringing in new, passionate talent. I will be applying elsewhere after graduation.

    Advice to ManagementAdvice

    This is a fun company to work for, but don't forget to appreciate the people who work hard for you. They will find another company that appreciates their drive.

  2.  

    Wonderful place, horrible company policies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Springfield, MO
    Former Employee - Sales Associate in Springfield, MO

    I worked at Earthbound Trading part-time (more than an year)

    Pros

    Diverse cultural items
    Interesting facts about the items

    Cons

    Sales goals too high
    Items fall apart easily
    Company chooses quantity over quality

    Advice to ManagementAdvice

    Re-think your goals when your product prices don't reflect said goal.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    A learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Earthbound Trading part-time (more than 5 years)

    Pros

    Company is constantly growing! They definitely have come a long way and its good to see the company thrive in the best way they know how! so proud of all the accomplishments.

    Cons

    Lack of communication. Within the company growing so fast the focus on the employees has gone away from what it use to be. Anyone who gets deep into earthbound or wants to move deep within earthbound on a retail level should always keep communication open, constructive or not just be open, and encourage upper management to talk!!!

    Advice to ManagementAdvice

    Communicate more, I wish that home-office would take the time to visit be more personable with more then just employees within arms reach. Ask how we are doing, get to know us outside of emails.

    Recommends
    Positive Outlook
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  5. 2 people found this helpful  

    Very easy going and fun environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Earthbound Trading part-time

    Pros

    fun workplace, laid back, flexible, ok hours

    Cons

    don't get paid as much as you should, not organized

    Advice to ManagementAdvice

    Organize the company, we didn't have store bags for 5 months and we had to use generic thank you ones

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Funnest job that gives serious recognition!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant Manager
    Current Employee - First Assistant Manager

    I have been working at Earthbound Trading full-time (less than an year)

    Pros

    With 6 years of retail experience within another company, earthbound surpassed every expectation I had! I am very appreciated for all of my hard work, team effort, and ideas to better the store I work in, and the district my team is apart of! There are tons of shout outs which is great confidence building both with in the store and for all the company to see! Our district manager is always happy, excited, understanding, very helpful and encourages everyones success down to the associates! Great opportunities to move up without extreme lenghts of time per position. Headquarters is full of real and genuine people that are there to help and listen. The CEO, Steve James himself reached out to the store I'm working in and asked what it was we were doing because we were rocking our numbers! I have never had anyone that high up in a company care or personally recognize a team before. Bottom line is that the managers know how to have fun, build great relationships with team members and customers, all while getting the work done. With good delegation of responsibility and team members willing and eager to learn and help, the store runs like a well oiled machine and it doesnt feel like hard work! Everyone is happy and the customers feel that energy the moment they walk in and let me tell you, they appreciate it! Obviously there are goals to meet as any company has but it's not about making customers feel pressured into a sale. It is about the relationship built with an actual person, getting to know them like a friend and helping them pickout things they'll love through suggestions and knowledge of the products carried in store because the only thing worse than a pushy salesman is leaving the mall not having found what you were looking for. Did I mention that when the store as a whole is successful, everyone gets bonus, not just managers like most companies! I have received bonus every month straight since I joined around the beginning of the year! Their is an amazing employee discount! The coolest and most unique items including clothing and home decor that you can't find anywhere else much less for a better price! Basic payrates for associates and key holders but higher managers are paid better than other retailers with half the work load or crazy deadlines to meet. Not a stressful environment in the least bit!

    Cons

    Don't work in retail if you are not a people person!
    You will probably spend most of your pay check at the store if you are a shopaholic like me!
    There is no option to order products online to accommodate customers who want something that sold out in store.
    Managers must work every weekend but that comes with any retail job.

    Advice to ManagementAdvice

    More hands on motivation and example setting for stores not achiving goal on a consistent basis. More serious secret shoppers to provide better feedback on necessary store/ team improvements.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Awesome place to work, great atmosphere, and great products!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Birmingham, AL
    Former Employee - Key Holder in Birmingham, AL

    I worked at Earthbound Trading part-time (more than an year)

    Pros

    Very flexible hours, allowed to express yourself freely, great discounts, training is made very simple, they like to promote from within, and as a key holder I was able to receive competitive bonuses.

    Cons

    They did bring in a new manager at the end of my time there who went against all that every employee at my store had come to love. She really brought down the morale of the store and it wasn't long before everyone had left.

    Advice to ManagementAdvice

    Listen better to the current employees who have been running your store in the absence of a manager. Loyalty brings loyalty!

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Form your own opion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - First Assistant Manager
    Former Employee - First Assistant Manager

    I worked at Earthbound Trading full-time (more than an year)

    Pros

    Great porduct
    Benifits
    Atmoshpere
    Cusotmers
    relaxed dress code

    Cons

    High turnover-in corporate offices
    work life balance
    leadership-no two Dm's want the same thing
    Lack of Training

    Advice to ManagementAdvice

    Have a training manual to discuss role plays so the company as a whole can be on the same page

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Great for the first five minutes. A nightmare once reality and the poor management sets in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder in Omaha, NE
    Current Employee - Key Holder in Omaha, NE

    I have been working at Earthbound Trading part-time (more than an year)

    Pros

    Th job itself is the most fun you'll ever have. You're surrounded by fun merchandise, and if you take the given sales technique with a grain of salt, you can create some great relationships with really cool customers.

    Laid back atmosphere depending on the manager and his/her mood

    The pay fits the work. Also a great employee discount

    Cons

    There is absolutely no accountability or consistency with the management. Promotions and overall conditions in the workplace are based on the rumor-mill and in my case, how good you look in short skirts rather than in your skills. On that note, many managers are either incompetent, or used to playing games with their employees, because that's how they got their position in the first place.

    Absolutely terrible training and consistency. Everybody has a different story as to what "company policy" is, even among the management.

    Employees and Managers alike are known throughout the company to stab you in the back and steal your sales.

    A terrible HR department that says that they're going to help you with whatever issues you have, then they never call you back and nothing changes.

    Advice to ManagementAdvice

    Actually listen to your employees, stop the rumor mills. At the very least, sit everyone down in front of those lame workplace ethics videos. Trust me, this place needs it desperately.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    High expectations for an odd shop.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Pensacola, FL
    Former Employee - Sales Associate in Pensacola, FL

    I worked at Earthbound Trading part-time (less than an year)

    Pros

    50% off, fun people to interact with.

    Cons

    You are expected to make $800 in a four hour shift on a Thursday afternoon. Not going to happen on a normal week.

    Advice to ManagementAdvice

    Be more reasonable about the sales goals.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    First time in retail, good place to learn skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder
    Former Employee - Key Holder

    I worked at Earthbound Trading part-time (less than an year)

    Pros

    -I felt very welcomed by my Fellow employees.
    -The store I worked in had some of the lowest sales goals in our district, but it made it fun for practicing all of the little skills it takes to become a sales person.
    -My Store Manager was so much fun, and always kept us motivated, even if she was highly doubtful that we would make our goals.
    -she took the store very seriously, but somehow infused FUN and Humor into most everything. (Even store meetings.)
    -the company urges you to have fun with your customers. They do not want you to greet the customer with promos/sales.
    -EBT has fine customer service guidelines so long as you really practice the skills they teach you. But if you are childish, and can't do what you're told/taught, you may not do so well in this company.
    -50% discount was great.
    -I got my hours by busting my butt and staying consistent with how much work I could complete in each shift, INcluding my customer service and sales goals.
    -I got my name posted in the store wide newsletter next to an email from a customer, thanking me for the awesome customer service. It was rewarding to be recognized for my hard work:)

    Cons

    I do not know retail other than this store... But cons that stood out to me we're mostly from the operations through corporate BEFORE the in store process.
    -slow computer systems
    -when ordering supplies, they would randomly be out of things that we would need for proper functioning of the store. I.e. Pinter ink.
    -we would get a lot of overstock on ridiculous items that no one wanted.
    -we had VERY little storage space for the amount of merchandise they expect to be held. (And it wasn't just the store I worked in.)
    -then your district manager would have a store visit, and tell you to get your stock room cleaned up, and say 'this can't be here, and that can't be there. I understand there's no space, but figure it out.
    -inventory was a Mess, and completely inaccurate.
    -favoritism was a HUGE downfall, all the way up the ladder.
    -and they make decisions regarding an employee based on sales alone, without considering performance.

    I could list on and on about Cons AND Pros... But I suggest working here if you work hard, and need management experience on your resume, or like to work your way up the corporate ladder.

    Advice to ManagementAdvice

    I love your company, but...
    Get it together. You have a great thing going, but there's a lot of kinks that need to be worked out, and unfortunately, you will never fully understand the frustrations of working for your company, until you all spend sometime down here on earth, in a store, working with what we have to work with. You'll see that there's a lot of improvements this company needs if it is going to continue to be successful. But! You can do it!!! ;) how's that for a compliment sandwich?

    Recommends
    Positive Outlook
    No opinion of CEO

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