Earthbound Trading Reviews

Updated August 26, 2015
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2.9
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Recommend to a friend
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Steve James
15 Ratings

Pros
  • Their is an amazing employee discount (in 8 reviews)

  • Our team worked hard but kept a laid back atmosphere (in 5 reviews)

Cons
  • Sales goals pulled out of thin air (in 11 reviews)

  • upper management I cannot express this enough (in 7 reviews)

More Pros and Cons

63 Employee Reviews

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  1. Key Holder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Bloomington, IN
    Former Employee - Key Holder in Bloomington, IN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The products are wonderful, maybe not the sturdiest but people love the variety; there's just enough of a mix between mainstream and culturally eclectic to draw all types of people. The baseline for management and employee relations is positivity, driving sales by being positive about the day, the product, and the customer, which I loved.

    Cons

    Their turnover rate was probably as it is in any retail shop, but constantly changing and shifting management around made it hard to get used to a steady schedule and routine way of staying on top of sales, inventory, and store setup.

    Advice to Management

    Perhaps having a standard way of organizing and keeping track of inventory. I feel that they need a better register system to track money and changes. I also feel that each individual store should be shipped product according to the amount already in the store and the size of the store room they have because in a college town, we sold quickly but when we'd get a surplus of shipment, there was no where to put it and nowhere to walk int he back to even get get products that were stored back there.


  2. People just treated me like crap

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in North Olmsted, OH
    Former Employee - Sales Associate in North Olmsted, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Earthbound Trading part-time (Less than a year)

    Pros

    Nothing really is a pro here. 50% discount on the over price products but that is really it.

    Cons

    The people the prices the working environment. Everything about it just kinda sucked bad.


  3. Drama filled and hypocritical

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder
    Former Employee - Key Holder
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Earthbound Trading full-time (Less than a year)

    Pros

    The discount was good, but considering the quality of items, by using your discount you're paying for what the product SHOULD be priced at. My co-workers were likeminded and mostly great people The regular customers were a joy to get to know

    Cons

    Management. There was a lot of gossiping within the store by the higher ups. I felt like I was in high school again with all of the drama that the managers started. The managers were constantly standing behind the cash wrap gossiping, outside of the store on the phone with personal calls for 30-45 minutes at a time, or out on an hour long walk for no reason, while the rest of the employees worked for their sales. They would always come back into the store angry that they didn't have any sales then proceed to start stealing sales that the associates worked hard for. The sales goals were unrealistic and you would get yelled at if it was a slow day and you didn't meet your goal. They won't give you breaks either. You have to ask for it, but be prepared for them to get upset that you try to take a 30 minute break. But it's okay that they leave for an hour or two for no reason at all. They like to cut hours for no reason and hope that will make an employee quit, because they have no good reason to fire them. The whole company is hypocritical. And management is a joke.

    Advice to Management

    Listen to your employees. You're losing the ones that actually want to be there and grow with the company. Make things less about the money and more about teamwork. And if you don't want to be there, it's definitely going to make us not want to be there, get more organized and motivated.


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  5. Awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Beaumont, TX
    Current Employee - Key Holder in Beaumont, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Earthbound Trading part-time (More than a year)

    Pros

    Meeting the clientele and learning about the products from all over the world. Also my coworkers.

    Cons

    The only downside is that every time I get paid I want to spend it all there because I love our products.

    Advice to Management

    My advice to management would be to keep doing everything you already are doing because it is working. You could add me one day possibly and that would be great.


  6. Outstanding learning experience!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Franklin, TN
    Former Employee - Store Manager in Franklin, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Earthbound Trading full-time (More than 5 years)

    Pros

    This company worked with me from the day I started until the day I left 7 years later. They truly pushed me to greatness and pulled me out of my comfort zone at a pace that allowed me to learn everything I could every step of the way.

    Cons

    Individual DM'S have communication issues with their assigned stores (not ALL of them, not even most, but a few). The RM'S are on point though and proved that they truly have an open door policy. Myself nor my staff EVER felt uncomfortable talking with them about questions or concerns.

    Advice to Management

    You have to be self motivated for this job. I learned so much from the company on a professional levrl, but there is a LOT of product knowledge and area - specific info that you NEED to stay on top of to really succeed.


  7. Fun Job, Corporate Sucks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Madison, WI
    Former Employee - Key Holder in Madison, WI
    Doesn't Recommend
    Negative Outlook

    I worked at Earthbound Trading part-time (Less than a year)

    Pros

    Lots of like minded employees, liberal dress code, most customers are really nice. The pay was nice, too.

    Cons

    You won't get any hours. Hours are based on how much money the store makes. So if you have a booming week, the next week, everyone may get 30 hours. If that week falls flat, you will have around 15 hours each. It's too unreliable. Good for someone living at home (or with minimal expenses,) but you can't live on this.

    Advice to Management

    Get it together at this store. Everyone wants to quit and everyone felt brushed off by our district manager. We dreaded her coming in and me and a few other employees had nightmares about her. The corporation as a whole is allergic to straight answers. Remember, if you give equal payoff to slackers and eager beavers, you will soon have more slackers than eager beavers.


  8. Store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Earthbound Trading full-time

    Pros

    Great company that is willing to teach you to grow within the company. The products are unique and the customers are true cheerleaders

    Cons

    The promote people who sometimes are not prepared with their positions. Pay could be better and their prices went up.

    Advice to Management

    Watch who you hire because its not easy to get rid if bad employees


  9. mixed feelings

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook

    I worked at Earthbound Trading part-time (Less than a year)

    Pros

    Great discount Awesome product Not super fast retail

    Cons

    My manager was very rude But the new assistant manager is the best!

    Advice to Management

    Stop being giant gossips


  10. dismal outlook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Earthbound Trading part-time (More than 5 years)

    Pros

    great discount, developed great relationships at store level

    Cons

    The company is becoming extremely greedy and changing the culture and feel of Earthbound. Raising goals by 25% or more is a little money hungry, don't you think? Hiring DMs externally and surpassing internal candidates really shows that the company has lost its core values.

    Advice to Management

    No one at home office reads this site


  11. Varies by Location

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - First Assistant Manager
    Current Employee - First Assistant Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Earthbound Trading full-time

    Pros

    The employee discount is really good, it's a fun and laid-back atmosphere, interesting product, there are many opportunities for advancement to management, and the staff is generally small and tightly knit. It feels like going to work with your friends, not just random co-workers you barely know. A lot of that has to do with what location you work at, though. Overall it's a fun, chill place to work. Not that you can just go in and not do anything, because they do have high expectations with sales and customer service, but as long as you're friendly and chat with customers, you'll have a good time at work.

    Cons

    People assume the product is fair trade or something similar, but it's mostly just very cheaply made from China and Indonesia that breaks pretty easily. They have started getting a lot more high-quality product recently, though. Sales goals are sometimes ridiculously high compared to last year's numbers, so you feel like you're being set up for failure. Especially when they have company-wide contests and extra incentives, they'll jack up the goals so that no one can actually earn those extra incentives. Certain months they'll offer a double bonus for making a certain % over goal, but then they'll make your goal sky-high so that you're trying really hard and making them more money, but they'll never have to actually give you a higher bonus. There was one time when we were promised our extra bonus by the end of a certain month and then a company-wide email went out saying that they couldn't do it yet because they didn't expect so many people to earn such a high bonus, and I'm still not sure if we ever actually got that money. The pay for management isn't great. It's one of those companies you have to work for because you love it, not for the money, because their pay for store manager is what a lot of companies pay for assistant manager. They do have a good bonus system in place, but that depends on making goal so it's not guaranteed. In some districts, managers can have one weekend off each month if they made goal the month before, but in other districts managers can never have a weekend off and I'm sure in others they get one weekend off each month no matter what. It's not consistent. Also, the employee handbook is pathetically vague, so managers and DMs can basically make up their own rules for a lot of stuff (like the dress code or SM weekends off). Because of that, your work experience will depend on which location you work at. Their standards for promotion are also confusing. Previous store and assistant managers used to leave embarrassing passive aggressive notes, take people off the schedule and hope they would quit because they didn't have an actual reason to fire them, sit in the back room and talk on the phone all day, etc and were able to succeed and work their way up in the company. But then other stores have been without a manager or assistant for months because they "want to make sure they find the right person" but don't offer competitive pay. Makes no sense.

    Advice to Management

    Hold your DM's and RM's more accountable, make more specific policies and actually enforce them, the expectations for management are very high and you expect a lot from them so offer them higher pay or at least better benefits, don't try to double cross your employees or set them up for failure while dangling a prize in front of them because it's extremely immoral and frustrating. And if that's not what you're trying to do, at least understand that's how your employees perceive it and COMMUNICATE with them.



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