East West Bancorp Reviews

Updated August 5, 2014
Updated August 5, 2014
63 Reviews

1.9
63 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
East West Bancorp Chairman and CEO, East West Bancorp and East West Bank Dominic Ng
Dominic Ng
30 Ratings

Review Highlights

Pros
  • You can learn a lot and be taken care of IF you are under the right boss (in 3 reviews)

  • Since the company merged with another major Chinese bank, it expanded its market share overnight (in 3 reviews)


Cons
  • Understaffed at 2 employees and few assistants to sort rampant office politics (in 6 reviews)

  • Terrible English communication even at upper management level (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    good company, good colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker  in  Los Angeles, CA
    Former Employee - Personal Banker in Los Angeles, CA

    I worked at East West Bancorp full-time for more than a year

    Pros

    good colleagues, good work environment,I enjoyed my time working in East West Bank, I really love my colleagues, and I learned a lot from them.

    Cons

    If providing better pay, that would be perfect.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great Learning Experience!

    Former Employee - Assistant Vice President  in  New York, NY
    Former Employee - Assistant Vice President in New York, NY

    I worked at East West Bancorp full-time for more than 5 years

    Pros

    Great benefits, great company , promotions come when you work hard!

    Cons

    Language barriers, 90% of the staff is non-asian & unfortunately they don't speak the language.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    some of the best and smartest people I 've ever worked with, benefit are OK ,the work is interesting

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at East West Bancorp

    Pros

    good growth opportunity, good potential, interesting people

    Cons

    salary is not very good, stressful, road ahead is not very broanden

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  5.  

    customer service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Walnut, CA
    Current Employee - Customer Service Representative in Walnut, CA

    I have been working at East West Bancorp full-time for more than a year

    Pros

    Great environment
    Mentorship
    Smart engaged people
    Decent salary
    Strong learning base

    Cons

    old outdated systems
    traditional style of doing business

    Advice to ManagementAdvice

    upgrade outdated technology

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Like a family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Arcadia, CA
    Current Employee - Customer Service Representative in Arcadia, CA

    I have been working at East West Bancorp part-time for less than a year

    Pros

    Nice people
    Everyone is a team player

    Cons

    Not much of a chance to advance

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Flexible, Interesting, Great College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Analyst
    Current Employee - Credit Analyst

    I have been working at East West Bancorp part-time for more than a year

    Pros

    -Flexible schedule
    -Fair compensation
    -Emphasis on teamwork
    -Great client exposure
    -Interesting contacts

    Cons

    -Management is political
    -Not a lot of down time
    -Bank is outsourcing a lot of processing
    -Each position equates to the work of 2 average employees

    Advice to ManagementAdvice

    -Maintain career growth opportunities
    -Restrictive stock shouldn't be used to protect the Bank's P&L
    -Eliminate the idea that the Bank is "Chinese"

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    it's a growing company with many job/learning opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at East West Bancorp

    Pros

    cross-cultural experence and the bridge concept of east and west. large community bank yet has personal touch. Advancement oppotunities provided.

    Cons

    not much media attention. the pay can be better, wish have more interaction with senior management. IT infrastructure is not up to date yet.

    Advice to ManagementAdvice

    want to try having informal luncheon with the front-line workers? should complete the cross-border branch into full-services asap in order to seize china business oppotunity.

    Recommends
    Approves of CEO
  9.  

    Its been really great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Development Manager  in  Pasadena, CA
    Current Employee - Business Development Manager in Pasadena, CA

    I have been working at East West Bancorp

    Pros

    Great People, smaller bank, not too many hoops to jump through. you are lucky enough to Rub elbows with the big guys

    Cons

    There aren't really any downsides. I think like all companies the more paid time you have would be great. So more paid time off would be nice. Only 2 weeks a year.

    Recommends
  10. 1 person found this helpful  

    Appreciation needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East West Bancorp

    Pros

    Helpful colleagues, easy going team

    Cons

    Non-appreciative, boring, bosses don't listen

    Advice to ManagementAdvice

    Needs to listen to employees needs

    No opinion of CEO
  11. 2 people found this helpful  

    A very stable job, but with little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at East West Bancorp for more than 5 years

    Pros

    there is opportunity to grow, they give you stocks as well..

    Cons

    very little pay, total compensation package is not competitive to motivate employees

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