East West Bancorp Reviews

Updated April 30, 2015
81 reviews filtered by
  • Any Location
  • Any Job Title
2.5
81 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
East West Bancorp Chairman and CEO, East West Bancorp and East West Bank Dominic Ng
Dominic Ng
36 Ratings

Pros
  • You can learn a lot and be taken care of IF you are under the right boss (in 3 reviews)

  • Since the company merged with another major Chinese bank, it expanded its market share overnight (in 3 reviews)

Cons
  • Understaffed at 2 employees and few assistants to sort rampant office politics (in 6 reviews)

  • Terrible English communication even at upper management level (in 6 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Commercial Loan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East West Bancorp full-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Friendly people to work with, convenience location

    Cons

    Management is not organized, lack of English speak knowleadge

    Advice to Management

    Better management, listen to what employees say.

  2. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager in Houston, TX
    Current Employee - Assistant Branch Manager in Houston, TX

    I have been working at East West Bancorp full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    most of the employees are nice and less politics than other bank that i've worked for

    Cons

    limited growth, lack of consistentcy, policies & procedures are not clear

  3. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at East West Bancorp full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Public company, good China-U.S. business platform, employees are very friendly and helpful, company is generally doing well, high recognition in Chinese community

    Cons

    Management issues, high turnover, it's hard to keep talents in the company because of the limited career enhancement opportunities,

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at East West Bancorp (More than 3 years)

    Pros

    It's a great company that they're expanding and bringing more products and services to customers. Customer service focused and building lasting relationships with customers.

    Cons

    Lack of growth within the company with limited opportunities, company culture doesn't have open-door policy, and lack of communication.

    Advice to Management

    Provide more opportunities for career growth for future employees. Emphasize the importance of having an open-door policy and improve communication across all departments so that everyone is on the same page moving forward.

  6. Internal Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Rosemead, CA
    Former Employee - Anonymous Employee in Rosemead, CA

    I worked at East West Bancorp full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Good healthcare insurance. Promotion by relationship and in favor of your boss.

    Cons

    low salary. majority of the staffs are lack of ownership and no one want to be accountability for anythings. There is no leadership or opportunity for growth for young people. It is a very Asian management style build by catering your manager more than the business decision.

    Advice to Management

    No advice to management.

  7. Good place to work, but the lower pay does not make up for the long hours/overtime needed to complete assignments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Servicing Specialist in El Monte, CA
    Former Employee - Loan Servicing Specialist in El Monte, CA

    I worked at East West Bancorp full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Strong executive management
    Decent benefits
    Hardworking managers, employees and teams

    Cons

    Lower pay than industry average
    Long hours
    Very little work-life balance

    Advice to Management

    Hire more people, honor work-life balance

  8. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at East West Bancorp full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    People are friendly & easy to work with. No major politics

    Cons

    Equipments & systems are way behind. There are no standard guidelines

    Advice to Management

    Policies & procedures needed to be standardized

  9. analyst

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East West Bancorp

    Pros

    get to work with different departments

    Cons

    there is almost no work life balance

  10. ** No fairness in salary, job title, workload.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Commercial Real Estate Loan Assistant in Pasadena, CA
    Former Employee - Commercial Real Estate Loan Assistant in Pasadena, CA

    I worked at East West Bancorp

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent stock trade value;
    Nice environment with beautiful furniture.

    Cons

    Negative comments are not welcome ( supervisor)

    Advice to Management

    Supervisor always remind us saying: luckily you guys are still have a job here

  11. Accounting department = hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Pasadena, CA
    Former Employee - Accountant in Pasadena, CA

    I worked at East West Bancorp full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Better than work at fast food chain

    Cons

    -No chance to move up, promotion base on years of employment, not performance
    -Salary is very low compared to the hours worked
    -Favoritism, incompetent, political

    Advice to Management

    Turnover is up to the roof. Time to do something

Work at East West Bancorp? Share Your Experiences

East West Bancorp

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.