Glassdoor is your free inside look at East West Bancorp reviews and ratings — including employee satisfaction and approval rating for East West Bancorp CEO Dominic Ng. All 34 reviews posted anonymously by East West Bancorp employees.
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Dominic Ng
Current Employee – been working at East West Bancorp full-time for more than 8 years
Pros – Clear Communication. Clear goal setting.
Cons – Not many career opportunities for promotions.
Advice to Senior Management – Appraisal and bonus system is always a surprise to staff. Should clear disclose to staff in the beginning of the year. Company earned lots of profit. However, did not share same ratio profit to employee.
No, I would not recommend this company to a friend
2013-04-04 22:05 PDT
Former Employee – worked at East West Bancorp full-time for less than a year
Pros – Work is steady, at times hectic. Good 'team' environment. On-boarding & training done by very qualified individuals. Very hands-ons environment with variety of tasks.
Cons – Compensation is low, especially if hired temporary. Too many internal applications to manage, lack of cohesiveness. Lateral transfer sometimes does not mean equal pay rate. High turn over.
Advice to Senior Management – Shore up technology infrastructure. Get updated systems (software mainly). Test & retest before rolling out in production.
No, I would not recommend this company to a friend
2013-01-10 12:41 PST
Former Employee – worked at East West Bancorp full-time
Pros – really don't have much to say, it a Chinese Bank,.
Cons – the pay sucks, and the working hour is too long.
Advice to Senior Management – N/A
No, I would not recommend this company to a friend
2012-12-09 21:51 PST
Former Employee – worked at East West Bancorp full-time
Pros – The clients are generally nice. Since the company merged with another major Chinese bank, it expanded its market share overnight.
Cons – Lack of direction from upper management. It was definitely a very political company.
Advice to Senior Management – Treat your employees better and don't take the old timers for granted.
2012-10-01 17:01 PDT
Former Employee – worked at East West Bancorp full-time for more than a year
Pros – Lots of autonomy and hands on experience.
Cons – Lack of direction and continuity in senior management. Very "labor" intensive, with a competitive, non-productive silo approach that leads to redundancy.
Advice to Senior Management – Formulate a plan to build the business and not just to turn a quick profit.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-09 08:44 PDT
Current Employee – been working at East West Bancorp part-time for more than a year
Pros – -Flexible schedule
-Fair compensation
-Emphasis on teamwork
-Great client exposure
-Interesting contacts
Cons – -Management is political
-Not a lot of down time
-Bank is outsourcing a lot of processing
-Each position equates to the work of 2 average employees
Advice to Senior Management – -Maintain career growth opportunities
-Restrictive stock shouldn't be used to protect the Bank's P&L
-Eliminate the idea that the Bank is "Chinese"
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-06-29 16:27 PDT
1 person found this helpful
Current Employee – been working at East West Bancorp
Pros – lack of resource and too much work
Cons – small team more chance of growing.
No, I would not recommend this company to a friend
2012-05-17 16:57 PDT
Current Employee – been working at East West Bancorp
Pros – East West Bank is currently the largest Chinese bank to work for in the United States.
Cons – I would have to say that things will need to be more unified. Each banking division needs to share the same vision.
One thing that I dislike about the company is too family orientated. At the same time, there is no career advancement within the company.
Advice to Senior Management – The senior management team should consider promoting within instead of hiring candidates from outside. Senior management team should take action to retain the employees since our turnover rate is so high.
Yes, I would recommend this company to a friend
2012-04-13 21:59 PDT
Current Employee – been working at East West Bancorp
Pros – Great Benefit Package
Good community to work
Cons – Low and normal pay
mostly Chinese-American
Advice to Senior Management – not applicable
Yes, I would recommend this company to a friend
2012-03-06 17:47 PST
Former Employee – worked at East West Bancorp
Pros – Most people who work there are friendly and knowledgeable. Senior Managements are nice and interact directly with lower level employees.
Cons – The resources are very low. A lot of the office essentials such as paper cups & utensils are low or unavailable.
Advice to Senior Management – I have no advise or feedback to the leadership or management at East West Bank of San Francisco or Pasadena.
2012-02-28 11:44 PST
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