East West Bancorp Reviews

Updated March 26, 2015
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Employee Reviews

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  1. Helpful (2)

    Good to start but horrible for long turn

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in San Francisco, CA
    Current Employee - Customer Service Specialist in San Francisco, CA

    I have been working at East West Bancorp full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Small company, but you can learn a lot.

    Cons

    Lots of dramas. Lots of pressure. Goal is set at very high. There's no way you can reach it. Also under pay their empolyees.

    Advice to Management

    Be realistic when setting goals

  2. Helpful (4)

    Vice President

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in Pasadena, CA
    Current Employee - Vice President in Pasadena, CA

    I have been working at East West Bancorp full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Strong stock price and great efficiency ratio. Fair compensation, solid medical benefits and generous 401K match.

    Cons

    Management is not in touch with reality. Unrealistic goals. Organizational structure is set up to create internal infighting.

    Advice to Management

    Structure your organization as a traditional commercial bank.

  3. Helpful (1)

    Appreciation needed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at East West Bancorp

    No opinion of CEO
    No opinion of CEO

    Pros

    Helpful colleagues, easy going team

    Cons

    Non-appreciative, boring, bosses don't listen

    Advice to Management

    Needs to listen to employees needs

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  5. customer service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Walnut, CA
    Current Employee - Customer Service Representative in Walnut, CA

    I have been working at East West Bancorp full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great environment
    Mentorship
    Smart engaged people
    Decent salary
    Strong learning base

    Cons

    old outdated systems
    traditional style of doing business

    Advice to Management

    upgrade outdated technology

  6. Helpful (6)

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President
    Current Employee - Vice President

    I have been working at East West Bancorp full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Solid financial profile and performance for shareholders, lacks many layers of management , China - US bridge banking a mission that sets bank apart from others
    .

    Cons

    Senior leadership lacks caring for employees, little teamwork, much favoritism, and traditional top down way of management. Lack of training programs. Leadership team does not promote positive feedback or communication. Lack of enforcing performance reviews. Cutthroat and pressure on meeting short-term goals. Management makes promises they do not keep to attract employees.

    Advice to Management

    Focus on improving corporate culture so communication is valued. Engage in seminars so management does not harass employees. Make executives focus less on their profit center. Do 360 reviews of managers. Make good teamwork among regions and product teams a core goal. Study and implement best work practices of American companies.

  7. Helpful (2)

    A very stable job, but with little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at East West Bancorp (More than 5 years)

    Pros

    there is opportunity to grow, they give you stocks as well..

    Cons

    very little pay, total compensation package is not competitive to motivate employees

  8. Helpful (4)

    Worst place I ever worked at in 30 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at East West Bancorp full-time

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Good at managing risks and bottomline.

    Cons

    Management lacks strategic vision. Growth is by mainly acquisitions and expense control. Focuses on the petty and short term and does not invest in the long term technology, etc. Not willing to pay for expertise and talent, resulting in mediocre employees throughout the middle management and lower ranks.

    Employees (even at high levels) are not trusted to make the right decisions so they have little loyalty and high turnover. No transparency and little communication from top to bottom as well as among departments (a bunch of silos).

    Customers and employees are not the company's highest priorities.

  9. good company, good colleagues.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Los Angeles, CA
    Former Employee - Personal Banker in Los Angeles, CA

    I worked at East West Bancorp full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good colleagues, good work environment,I enjoyed my time working in East West Bank, I really love my colleagues, and I learned a lot from them.

    Cons

    If providing better pay, that would be perfect.

  10. Helpful (1)

    Like a family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Arcadia, CA
    Current Employee - Customer Service Representative in Arcadia, CA

    I have been working at East West Bancorp part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice people
    Everyone is a team player

    Cons

    Not much of a chance to advance

  11. Helpful (8)

    Don't work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Banking Officer in San Francisco, CA
    Current Employee - Commercial Banking Officer in San Francisco, CA

    I have been working at East West Bancorp full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nothing I can think of.

    Cons

    I will start by saying that I have work for many different banks and hands down it doesn't matter if you work on the retail side or if you work on the commercial side it is terrible here.

    First off the pay sucks. Unless you're in upper management right next to Dominic, your pay is going to be terrible.
    The culture here is bad, way too many chinese people here and they all have very traditional chinese views on work, inter personal interactions and just about everything else you can think of.
    The HR department here in Nor Cal is a complete joke because it consist of only 1 person. Yep, 1 person for their whole HR team. And you think she doesn't play favorites you are wrong.
    Also, the management here is really bad, they always micro manage and never tell you the truth. Fear and deceit is all that you get.

    So you wonder why people work here? They hire very easily, if you use EWB as your stepping stone then that's fine but stay here too long you might develop a tumor of some sort.

    Advice to Management

    Work on your HR dept.there is all kinds of harassment happening within this company and no one cares. People are being treated badly and under paid.

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