East West Bancorp

  www.eastwestbank.com
  www.eastwestbank.com

East West Bancorp Reviews

Updated December 10, 2014
Updated December 10, 2014
68 Reviews
2.1
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
East West Bancorp Chairman and CEO, East West Bancorp and East West Bank Dominic Ng
Dominic Ng
33 Ratings

Review Highlights

Pros
  • You can learn a lot and be taken care of IF you are under the right boss (in 3 reviews)

  • Since the company merged with another major Chinese bank, it expanded its market share overnight (in 3 reviews)


Cons
  • Understaffed at 2 employees and few assistants to sort rampant office politics (in 6 reviews)

  • Terrible English communication even at upper management level (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Assistant Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager
    Current Employee - Assistant Branch Manager

    I have been working at East West Bancorp full-time (more than 8 years)

    Pros

    Clear Communication. Clear goal setting.

    Cons

    Not many career opportunities for promotions.

    Advice to ManagementAdvice

    Appraisal and bonus system is always a surprise to staff. Should clear disclose to staff in the beginning of the year. Company earned lots of profit. However, did not share same ratio profit to employee.

    Doesn't Recommend
    Neutral Outlook
  2.  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Helpdesk Support Tech in El Monte, CA
    Former Employee - Helpdesk Support Tech in El Monte, CA

    I worked at East West Bancorp full-time (less than an year)

    Pros

    Work is steady, at times hectic. Good 'team' environment. On-boarding & training done by very qualified individuals. Very hands-ons environment with variety of tasks.

    Cons

    Compensation is low, especially if hired temporary. Too many internal applications to manage, lack of cohesiveness. Lateral transfer sometimes does not mean equal pay rate. High turn over.

    Advice to ManagementAdvice

    Shore up technology infrastructure. Get updated systems (software mainly). Test & retest before rolling out in production.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Lot's of work but where are we headed?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    I worked at East West Bancorp full-time (more than an year)

    Pros

    Lots of autonomy and hands on experience.

    Cons

    Lack of direction and continuity in senior management. Very "labor" intensive, with a competitive, non-productive silo approach that leads to redundancy.

    Advice to ManagementAdvice

    Formulate a plan to build the business and not just to turn a quick profit.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Not a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - SharePoint Consultant in El Monte, CA
    Current Employee - SharePoint Consultant in El Monte, CA

    I have been working at East West Bancorp

    Pros

    lack of resource and too much work

    Cons

    small team more chance of growing.

    Doesn't Recommend
    No opinion of CEO
  6.  

    East West Bank is currently the largest bank in the United States that serves the Asian American community.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Branch Manager in Los Angeles, CA
    Current Employee - Branch Manager in Los Angeles, CA

    I have been working at East West Bancorp

    Pros

    East West Bank is currently the largest Chinese bank to work for in the United States.

    Cons

    I would have to say that things will need to be more unified. Each banking division needs to share the same vision.

    One thing that I dislike about the company is too family orientated. At the same time, there is no career advancement within the company.

    Advice to ManagementAdvice

    The senior management team should consider promoting within instead of hiring candidates from outside. Senior management team should take action to retain the employees since our turnover rate is so high.

    Recommends
    Approves of CEO
  7.  

    Reasonable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at East West Bancorp

    Pros

    Strong team culture. Reasonable place to work.

    Cons

    Unstable management. Behind in technology.

  8. 1 person found this helpful  

    It's no bad, I learned a lot from this bank.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Teller in Pasadena, CA
    Current Employee - Teller in Pasadena, CA

    I have been working at East West Bancorp

    Pros

    the bank is expanding now. They are hiring a lot people, such as teller, internal auditor, credit analyst, accountant, etc.

    Cons

    The paying is not very well. the entry level teller only pay $10 per hour. The bank location too far away from my house

  9.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Customer Service Representative in Atlanta, GA
    Current Employee - Senior Customer Service Representative in Atlanta, GA

    I have been working at East West Bancorp

    Pros

    The job is not too difficult. Work load is not over whelming and can be accomplished easily as long as you have a drive to suceed

    Cons

    Advancement opportunities are very limited in the Atlanta area. In Pasadena they might have more of a chance of growth but in Atlanta you work where you were hired.

    Advice to ManagementAdvice

    I think Management is more concerned about making a profit rather then retaining quality employees. Management seems more focused on short term growth rather than focusing on the larger picture.

    Approves of CEO
  10.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Pasadena, CA
    Current Employee - Anonymous Employee in Pasadena, CA

    I have been working at East West Bancorp

    Pros

    great people to work with

    Cons

    no enought chances to advance

    Advice to ManagementAdvice

    please provide more opportunities to the employees, appreciate what they have done for the company, improve the benefit package, retain smart people

    No opinion of CEO
  11. 5 people found this helpful  

    People work HARD but with very little rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    I worked at East West Bancorp

    Pros

    There're some very nice and easy going people

    Cons

    UPPER management is very cheap in terms of giving rewards to hard working employees. They cannot retain good/talented employees

    Advice to ManagementAdvice

    The upper management does not realize that the bank has doubled its size but all they do is keep pushing people work harder but they do not return reasonable rewards. They actually hired many talent people from bigger and more prestigious firms, but they just cannot retain talent people with their managing styles. Many people in my department left within 1 year of employments. They really need to think of ways to retain people instead of only knowing how to push people. People do have options to work somewhere else.

    Doesn't Recommend
    Disapproves of CEO

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