Eastern Bank

www.easternbank.com
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Eastern Bank Reviews

Updated January 16, 2015
Updated January 16, 2015
24 Reviews
3.5
24 Reviews
Rating Trends

Recommend to a friend
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Richard E. Holbrook
17 Ratings

Employee Reviews

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  1. 3 people found this helpful  

    Overall the company is great to work at and be a part of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Teller in Lynn, MA
    Current Employee - Senior Teller in Lynn, MA

    I have been working at Eastern Bank full-time (more than 3 years)

    Pros

    The best part is the people you work with. They are amazing and definitely contribute to the office environment. Eastern Bank takes good care of its employees through various events, i.e Ice cream socials, food take-outs and so on. Benefits are also very competitive and generous.

    Cons

    The salary is by no means competitive and compared to the amount of goals they set for you, it is poor. They spend a lot of time training new people just for them to work a few months and leave for a better paying job with less responsibilities.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Medford, MA
    Former Employee - Customer Service Representative in Medford, MA

    I worked at Eastern Bank full-time (more than 3 years)

    Pros

    typical banking atmosphere, was nice in the beginning but quickly changed due to new office manager bias opinions of currently office workers.

    Cons

    typical banking atmosphere, job positions are constantly be down graded unless your favored. If you are currently excepting a position with this organization Negotiate early for your value in service, compensation on annual reviews at best 4% = cents

    Advice to ManagementAdvice

    Never listen to idol talk, offer a well balance office atmosphere, employees will enjoy coming to work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    It was a good experience to get on a management level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller Manager
    Former Employee - Teller Manager

    I worked at Eastern Bank

    Pros

    Good opportunity to learn how not to be unorganized

    Cons

    Very unorganized branches, tellers are allowed to eat in front of the customers and use cell phones?!

    Advice to ManagementAdvice

    Hire more professional people without attitide

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  5. 1 person found this helpful  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eastern Bank full-time

    Pros

    Mid-sized bank that is customer focused. Some great people to work with.

    Cons

    Growing in size, thus inevitably becoming more corporate.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Strong Community Bank with a Bright Future in the Retail Banking Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eastern Bank part-time

    Pros

    Great benefits, good work life balance.

    Cons

    Strong hierarchy in place, hard to climb the corporate ladder.

    Advice to ManagementAdvice

    Promoting talent from within should be a greater priority. There are many talented people working within the branches from a variety of backgrounds. Utilizing this talent would only be asset to the bank.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    A wonderful place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Lynn, MA
    Current Employee - Analyst in Lynn, MA

    I have been working at Eastern Bank full-time (more than 8 years)

    Pros

    Work/life balance, carreer growth opportunities

    Cons

    Can't think of any cons!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Understaffed and under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eastern Bank

    Pros

    They have great benefits and coffe

    Cons

    They are a bank not an insurance agency. Management dos not know how
    To run an insurance agency. Employees as well as customers are getting fed up and are leaving.

    Advice to ManagementAdvice

    Hire people with insurance knowledge. Also give better raises to the people that work their tails off for you.

  9.  

    It was good experience with co workers and customer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eastern Bank full-time (more than 10 years)

    Pros

    I was very comfortable working there easy system, not stressful.
    Community team work.

    Cons

    Management was not good. No salary increase.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Sales Oriented, Operations Driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eastern Bank

    Pros

    Mutual, pension, good benefits, multiple locations to satisfy most customer. Longevitiy with company is prevelant across many positions.

    Cons

    very black and white, have seen many be let go from small operational mistakes. Have holes in the foot print which can make sales difficult at times. Many people been with the bank for 20-30-40 years, advancement can be difficult.

    Advice to ManagementAdvice

    Staffing is not where it should be.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great exposure to a professional environment as a college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Loan Processing Assistant in Lynn, MA
    Former Intern - Loan Processing Assistant in Lynn, MA

    I worked at Eastern Bank as an intern (less than a year)

    Pros

    -Office culture is very friendly. Everyone was nice and helpful. Made mistakes but was never yelled at. My supervisor was very patient and understanding.
    -I only worked for a 7-week program but my co-workers who had been there for decades raved of the upper management and benefits the company provided.
    -monthly ice cream social!

    Cons

    -The work could be somewhat dull, but my summer job is not what I plan on doing the rest of my life.
    -Although many raved of the upper management I was never in contact with anyone above me other than my immediate supervisor; upper management seems to keep to themselves.

    Advice to ManagementAdvice

    Be more social and connected with lower level workers.

    Recommends
    Neutral Outlook
    No opinion of CEO

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