EasyLink Reviews

Updated March 24, 2015
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2.3
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EasyLink CEO Mark J. Barrenechea
Mark J. Barrenechea
2 Ratings

13 Employee Reviews

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  1. No money invested in the technology in years. Now part of OpenText it will be merged into the GXS Platform.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Internet Services in New York, NY
    Current Employee - Manager, Internet Services in New York, NY

    I have been working at EasyLink full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Company is now fairly stable now that it is Par of $2B OpenText. Good benefits, slow to invest in their technology vision. Would rather buy than build.

    Cons

    To many folks from CA. They don't tend to integrated their acquisitions quickly or well before they are off to buy something else. Just like CA.

    Advice to Management

    They need to speak with the troops in the US. The folks in Canada can get very insular. Also, Internet faxing is a great business, but it is going to keep sliding away over time.


  2. Sweat shop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EasyLink full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great folks to work with at the "doer" level. Lots of knowledge able folks with a "can do" attitude. The founding players from the Expedite days are approach able and willing to share information about the nuts and bolts of the operation.

    Cons

    Management is only interested in how much they can get out of you. Some of the management tends to seem to have not graduated middle school with their obnoxious behavior. Hours tend to be long. No regard for employees. Innovation seems to be a forbidden thing. Bought out by OpenText followed by layoffs that made no sense.

    Advice to Management

    Stop with the 1950 vintage management style already. I am sure Mr Dithers has retired. Open office layout is just more of the sweat shop mentality, bad idea. Start investing in your employees with training and send them to conferences. Encourage innovative thinking and kill the "we've always done it that way, because we have" attitude.


  3. Not a friendly working atmosphere, was there during buyout, pretty hostile.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Piscataway, NJ
    Former Employee - Administrative in Piscataway, NJ

    I worked at EasyLink full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Work at the heart of recession

    Cons

    Pay was horrible. Management had no cares. Company bought out and layoff was handled by giving people boxes to pack. That was the notice.

    Advice to Management

    Didn't get to know me management.


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  5. Former employee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EasyLink

    Pros

    Company has been acquired by Opentext

    Cons

    Company was not organized after acquisition of Xpedite.


  6. Nepotistic Demonization of Qualified Employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Toms River, NJ
    Former Employee - Sales in Toms River, NJ

    I worked at EasyLink full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Colleagues are great to work alongside with, but fear management

    Cons

    Management is oppressive, domineering, and abusive

    Advice to Management

    Hire real leaders not narcissistic self-self serving opportunists


  7. Account Executive

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EasyLink full-time (More than 3 years)

    Pros

    Work from home environment Knowledgeable coworkers

    Cons

    micro management legacy technology impossible to reach quotas

    Advice to Management

    a little too much negativity.


  8. A good public company that grows by M&A and organic growth to boost shareholder value

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EasyLink full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They offer a decent pay scale and don't micromanage their employees. No toxic management there. Employees are empowered by management to do their jobs without hindrance. Sales starting to recognize the people behind the scenes who support the software & infrastructure.

    Cons

    Very infrequent performance/cost of living pay increases. Not much formal training available.

    Advice to Management

    Increase investment in improving reliability of the core platforms.


  9. Helpful (1)

    Easylink was a great place to work.....until the acquisition.....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Tinton Falls, NJ
    Current Employee - Developer in Tinton Falls, NJ

    I have been working at EasyLink full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people, most managers work with employees to ensure a good home/work balance.

    Cons

    Acquisition by Open Text changed atmosphere a great deal. What used to me more of a teamwork environment has changed to everyone looking out for themselves. Can't blame anyone--no one is looking out for the former Easylink folks--they are all on their own. OT will probably leave Easylink to be its own business unit, but that means no career path for employees. No upward mobility.


  10. Helpful (1)

    Lack of Communication

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA

    I have been working at EasyLink full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Technology Field, Location, employees, benefits, suite of solutions.

    Cons

    Communication, Salary,Communication, direction, support, management

    Advice to Management

    Communicate Better


  11. Good Old Fashioned Sweat Shop

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tinton Falls, NJ
    Current Employee - Anonymous Employee in Tinton Falls, NJ

    I have been working at EasyLink

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    This environment provides you with a lot of opportunity to learn stuff. In fact you have to learn a lot just to survive here. There are a lot of talented people here that make this company a little bit more tolerable.

    Cons

    In my experience middle to upper management has no clue as to the value of their employees. In their minds they have completely commodotized their employees and see them as units that can be swapped out as needed. I've seen a lot of good people leave here and still management doesn't get it. Good people cannot be treated like slaves and be expected to hang around. The hours that employees put in at this place are astonishing. Sixty to seventy hour weeks are not unusual here.

    Advice to Management

    Start by putting yourself in your subordinate's shoes. Start thinking of ways to make this place a better place to work. Your employees all understand that there's a lot of work to be done and it never stops. Start thinking of ways to improve morale in spite of the lousy hours. Pizza Fridays? Company outings? Performance awards?



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