EasyLink

www.easylink.com
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EasyLink Reviews

Updated October 22, 2014
Updated October 22, 2014
12 Reviews
2.5
12 Reviews
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EasyLink CEO Mark J. Barrenechea
Mark J. Barrenechea
1 Rating

Employee Reviews

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  1.  

    No money invested in the technology in years. Now part of OpenText it will be merged into the GXS Platform.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager, Internet Services in New York, NY
    Current Employee - Manager, Internet Services in New York, NY

    I have been working at EasyLink full-time (more than 8 years)

    Pros

    Company is now fairly stable now that it is Par of $2B OpenText. Good benefits, slow to invest in their technology vision. Would rather buy than build.

    Cons

    To many folks from CA. They don't tend to integrated their acquisitions quickly or well before they are off to buy something else. Just like CA.

    Advice to ManagementAdvice

    They need to speak with the troops in the US. The folks in Canada can get very insular. Also, Internet faxing is a great business, but it is going to keep sliding away over time.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Not a friendly working atmosphere, was there during buyout, pretty hostile.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative in Piscataway, NJ
    Former Employee - Administrative in Piscataway, NJ

    I worked at EasyLink full-time (more than a year)

    Pros

    Work at the heart of recession

    Cons

    Pay was horrible. Management had no cares. Company bought out and layoff was handled by giving people boxes to pack. That was the notice.

    Advice to ManagementAdvice

    Didn't get to know me management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Former employee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EasyLink

    Pros

    Company has been acquired by Opentext

    Cons

    Company was not organized after acquisition of Xpedite.

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  5.  

    Nepotistic Demonization of Qualified Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Toms River, NJ
    Former Employee - Sales in Toms River, NJ

    I worked at EasyLink full-time (more than 3 years)

    Pros

    Colleagues are great to work alongside with, but fear management

    Cons

    Management is oppressive, domineering, and abusive

    Advice to ManagementAdvice

    Hire real leaders not narcissistic self-self serving opportunists

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Account Executive

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EasyLink full-time (more than 3 years)

    Pros

    Work from home environment
    Knowledgeable coworkers

    Cons

    micro management
    legacy technology
    impossible to reach quotas

    Advice to ManagementAdvice

    a little too much negativity.

  7.  

    A good public company that grows by M&A and organic growth to boost shareholder value

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EasyLink full-time (more than 8 years)

    Pros

    They offer a decent pay scale and don't micromanage their employees. No toxic management there. Employees are empowered by management to do their jobs without hindrance. Sales starting to recognize the people behind the scenes who support the software & infrastructure.

    Cons

    Very infrequent performance/cost of living pay increases. Not much formal training available.

    Advice to ManagementAdvice

    Increase investment in improving reliability of the core platforms.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Easylink was a great place to work.....until the acquisition.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Tinton Falls, NJ
    Current Employee - Developer in Tinton Falls, NJ

    I have been working at EasyLink full-time (more than 10 years)

    Pros

    Great people, most managers work with employees to ensure a good home/work balance.

    Cons

    Acquisition by Open Text changed atmosphere a great deal. What used to me more of a teamwork environment has changed to everyone looking out for themselves. Can't blame anyone--no one is looking out for the former Easylink folks--they are all on their own. OT will probably leave Easylink to be its own business unit, but that means no career path for employees. No upward mobility.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Lack of Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA

    I have been working at EasyLink full-time (less than a year)

    Pros

    Technology Field, Location, employees, benefits, suite of solutions.

    Cons

    Communication, Salary,Communication, direction, support, management

    Advice to ManagementAdvice

    Communicate Better

    Doesn't Recommend
    Neutral Outlook
  10.  

    Good Old Fashioned Sweat Shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Tinton Falls, NJ
    Current Employee - Anonymous Employee in Tinton Falls, NJ

    I have been working at EasyLink

    Pros

    This environment provides you with a lot of opportunity to learn stuff. In fact you have to learn a lot just to survive here. There are a lot of talented people here that make this company a little bit more tolerable.

    Cons

    In my experience middle to upper management has no clue as to the value of their employees. In their minds they have completely commodotized their employees and see them as units that can be swapped out as needed.

    I've seen a lot of good people leave here and still management doesn't get it. Good people cannot be treated like slaves and be expected to hang around.

    The hours that employees put in at this place are astonishing. Sixty to seventy hour weeks are not unusual here.

    Advice to ManagementAdvice

    Start by putting yourself in your subordinate's shoes. Start thinking of ways to make this place a better place to work. Your employees all understand that there's a lot of work to be done and it never stops. Start thinking of ways to improve morale in spite of the lousy hours. Pizza Fridays? Company outings? Performance awards?

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Company opposed to diversity and employee morale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Financial Analyst in Norcross, GA
    Former Employee - Financial Analyst in Norcross, GA

    I worked at EasyLink

    Pros

    As a financial analyst, the pay was above industry average. Standard benefits are included in the offer and the personnel you are surrounded with are funny, friendly and are devoted to working completely and accurately to the best of their ability. The accounting team is very knowledgeable and excellent at doing their duties.

    Cons

    Unfortunately, there are no faces of color in management. Most employees that are promoted are promoted via internal politics and the entire company functions in something of a fish bowl. Managers do not readily share information nor devote much time to developing or grooming their subordinates to move on. There is no career pathing and the "good old boy network" takes care of their on. Upper management is unprofessional and often degrading to employees.

    Advice to ManagementAdvice

    Taking some interest in developing employees only benefits the company because it will reduce turnover. Also, treating people as humans would go a long way to improve morale. ESIC would benefit from embracing diversity as it would increase the knowledge pool and possible development of companies offerings.

    Doesn't Recommend
    Disapproves of CEO

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