Ebates Reviews

Updated June 19, 2015
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Kevin Johnson
15 Ratings

25 Employee Reviews

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  1. Helpful (1)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in San Francisco, CA
    Former Employee - Software Developer in San Francisco, CA

    I worked at Ebates full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company is growing fast and there was lots of room to grow my career. CEO shares news on what is going on. Good teamwork and easy going culture.

    Cons

    Company events always seem to revolve around alcohol. It was hard to feel included if I didn't want to party. Releases more buggy than they should be.

    Advice to Management

    Keep communicating


  2. Designer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ebates full-time

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great hard-working and talented designers who gets the job done.

    Cons

    Management doesn't respect designers one bit. It's such a shame, I have never worked in an environment where people are so openly rude and disrespectful to its colleagues. The project manager never asked any of its designers how long it takes to get a project done and if the designer said it's not possible, the project manager would throw a fit. If you want to be insulted by managers infront of everyone in an open-office environment, then this is the perfect company for you. If you want managers to say "I don't care" infront of your face in an open-office, this is also the place to be. I am not exaggerating, managers had said "I don't care" or when you asked a product manager a question, the reply would be "I thought you know the answer."

    Advice to Management

    Respect your designers, those who help you create great products and your designers would stay. Please keep this in mind in the future as you can't keep on loosing great talented designers who gets the job done. Also, a phrase to avoid is "I don't care". It's not nice.


  3. Helpful (3)

    Ups and Downs (But Mostly Downs)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Ebates full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    There are a lot of great people here who are hard, talented, and reliable workers. New technology and ideas are always around, so there's plenty to learn about and work on. The office is conveniently located and also offers a pretty good view. There's also free lunches once a week year-round, and daily lunches during the Q4 Holidays. Happy hours come often and revolves around drinking (there's even a dedicated Ebates beer pong table), and it's fun to socialize after work hours.

    Cons

    Leadership is an all boys club. Little to no direction from directors and managers, but projects still get done because of the people working under them. Managers with inflated egos go around throwing fits to get their way, instead of an informed team making the decisions. Some managers don't even know how to manage.
    Project sharing between and within teams do not exist, leading to confusion, lack of cohesion, and lower quality work. Other problems that plague projects are: discussions and brainstorming are nonexistent, feedback from adjacent teams do not exist, managers with just a checklist and no knowledge of the project, and deadlines are not reasonable. The deadlines are either randomly set or due to some business obligation. Projects that should be taking months to produce something top notch are expected to be completed within half the time. The product? Shortcuts are taken, people work long hours, and releases are buggy.
    Best of all, despite the company being highly profitable with a very good outlook, many good people never reap the benefits. No promotions from within and salary negotiations aren't fair. It's very easy to see that upper management doesn't care about the culture.

    Advice to Management

    Management needs to learn to be better managers, or just grow better managers. The company has expanded so much that current "techniques" are outdated and no longer work. Provide clear goals and back it up with actual objectives and a plan. Upper management also needs to get out of their bubble and care more about their employees.


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  5. Great Company and Culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Marketing Specialist in San Francisco, CA
    Former Employee - Digital Marketing Specialist in San Francisco, CA

    I worked at Ebates

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Working at Ebates was a great fresher job to get integrated into the work force. Every one is super friendly and have a great way of working with everyone. Good pay, good inclusion in meetings and activities.

    Cons

    No growth in many departments, promotions are hardly given, usually takes up to 10 years.
    Salary promotions are available once a year not per merit base.

    Advice to Management

    Open up the verticle for people to grow in the company, so you wont have such high turnover and people feeling trapped.


  6. It's ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ebates

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The office is nice and in a good location. There are some really great and interesting people that work here.

    Cons

    Management interaction with employees is lacking. Support and direction from higher ups is non existent.

    Advice to Management

    Communicate


  7. Work Culture and Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ebates

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Good work life balance. Not so much workload. Product Managers are good and comes with really good requirement.

    Cons

    Everyone is given director of engineering title in the engineering team, but they would do developer's work. At the same time they like to behave like directors and don't do work.

    Advice to Management

    Should hire more junior people to work on rather than giving big titles. Should know how to retain good employees and get rid of nonworking employee.


  8. Helpful (6)

    Not For The Ambitious & Determined

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at Ebates full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The main core product is stable and has natural growth, as long as more and more people start and continue to shop online. There really has been no realistic competitor with enough capital to challenge this company because of their foothold in the industry for so many years. This allows the company to offer great health benefits, yearly bonuses, a stable job, and good perks. Many people at the company feel they are really something special simply because the company provides a backbone for their success to go unchallenged. The company is able to lure in some cases talented management from other companies through large compensation packages and probably good stock options. The business operations of the company are handled really well in terms of business internals (HR, payroll, benefits, bonus disbursement ).

    Cons

    Our startup was bought by this company and our culture was turned upside down. Immediately politics played a role and we had a project ripped out from us and outsourced to India; this company is big on sending stuff to India. This company is definitely not a tech company and will make technical decisions that will literally affect revenue of a product negatively based on assumptions and no fact. This company has old-school technical operations in terms of IT and server management. There are jobs that exist at this company that have been phased out by cloud services and hosted SaaS solutions. The IT operations has a strong foothold that will affect the productivity of a developer. The developer at this company can be compared to the importance of a developer at a digital marketing agency, expandable and having no say in anything that is done. Most of the people that have a foothold in the upper structure of this company were buddies at other companies and qualifications do not seem to matter. This company has a major problem with communication between management. Countless projects have been cancelled or pivoted simply because management could not come to a conclusion on anything. The likelihood of this company having another successful product that has the ability to contribute a reasonable amount of revenue to the main revenue stream is very low and highly unlikely. The process of building a product here is non-existent. Like most companies this company is in the situation having a dominant product because of timing and no-competition starting out. The core product has natural growth which is attributed to more and more people shopping online. If you are an older developer looking to have a stable supporting job this is the place for you; if you are hungry for gratification and really think you can make a unique new product or disrupt something do not join this company. The biggest threat to this company was Bing's cash back program which was dissolved. If a company with a large amount of capital and enough business and technical smarts were to challenge this company it could have a major impact.

    Advice to Management

    Cut the fat, the wheel does not need to constantly be re-invented. Inferior technologies were constantly being developed from scratch. If you have a war chest of funds use them effectively. Set deadlines for managers to make decisions; hold them accountable. Limit the amount of managers having a say-so in decision making. Learn processes and understand why a strict process is very important. You're in SF and have the funds, instead of having developers with no knowledge in certain technologies spend endless amounts of time researching something and making uncertain assumptions get with consultants who are masters at those technologies give advice. Get rid of the check collectors. Get people who really love what they do and can execute in reasonable amount of time.


  9. Helpful (2)

    Great Place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Ebates full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    New amazing location in San Francisco
    Fun team open to new ideas and improvements
    Opportunity for motivated individuals to move up in the company

    Cons

    Some regular holiday times are busy and employees must work on big online shopping days
    Lots of growing pains seems like there are tons of things to work on but limited time to do things

    Advice to Management

    I know we are growing the company right now but I think we either need to hire some people to handle more work coming up or we have to pull back some with pushing all the features all the time. I think not having Project Managers also is strange since Product Managers are not allowed to just focus on providing requirements and engineering has nobody to manage releases and workload.


  10. Helpful (1)

    Lots of opportunity, and things are looking up.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Ebates full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Passionate, hard-working people. Some people think Ebates is a scam, but its a legit company that really does pay its members and believes in making the whole online shopping experience more rewarding for consumers and businesses. Simple and sweet business model. Its a growing company with an increasing international presence and lots of opportunities. Its cool to be part of a company that feels like its going places. Beautiful new offices that are very conveniently located. Lots of effort being made to have more fun around the office. Nice commuting allowance.

    Cons

    The company is pretty lean in terms of staff, which means everyone works really hard and hours can be long at times. Compensation is fair, but could be better, especially as the company grows and becomes more successful. Communication/information sharing is always criticized at companies, but I do feel the management team makes an effort.


  11. Helpful (11)

    Toxic environment that makes you puke until you quit.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive in San Francisco, CA
    Current Employee - Executive in San Francisco, CA

    I have been working at Ebates full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    They pay you, as job should. That is the only pro I can think of right now.

    Cons

    The "supposed" leader of this company does not understand how to lead, inspire, anything. He stands in his little tiny office, walking on his treadmill and doesn't interact with anyone. Its like no one outside of his exec team exists to him. I truly regret joining this company and will find a way out.

    He constantly takes teams away from underneath other groups, and level of responsibilities are not shared accordingly. People quit and are not replaced.



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