Ebix

  www.ebix.com
  www.ebix.com

Ebix Reviews

Updated November 17, 2014
Updated November 17, 2014
76 Reviews
2.4
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ebix Chairman, President, and CEO Robin Raina
Robin Raina
53 Ratings

Review Highlights

Pros
  • learning opportunity and work life balance is okay (in 4 reviews)

  • Work with some great people, but they all eventually leave (in 3 reviews)


Cons
  • Difficult to maintain Work/Life Balance (in 6 reviews)

  • And it doesn't include the Senior Management listed on their website (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Okay company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ebix

    Pros

    Laid back, loads of opportunities if you're ready to accept more work. Easy access to upper management.

    Cons

    No work-life balance. You feel burdened with excess of work which never seem to end.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Systems Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Analyst in Atlanta, GA
    Current Employee - Systems Analyst in Atlanta, GA

    I have been working at Ebix full-time (more than 8 years)

    Pros

    Good clients, good admin team.

    Cons

    Ebix shows great interest to acquire new companies but doesn't know what to do with those companies after acquisition. They had a plan to sell the company for making but it didnt work out, so now they are just running the company.

    Every employee gets same treatment, doesn't recognize who is is contributing and who is not. Not matter how many efforts you put that does matter to any one. No one cares. Very bad management, middle management is absolutely powerless directionless and have no idea where they are going what they are doing.

    Be prepared to work for same salary for ages and for no promotions.

    Advice to ManagementAdvice

    Dont just acquire companies, acquire only if you can do some thing with them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Sinking Ship, all have abandoned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Ebix full-time (more than 5 years)

    Pros

    Good employees willing to go the extra mile in order to try to succeed . Learned how not to do things.

    Cons

    Lowest morale I have ever witnessed. No increases unless you threaten to quit. Nobody in senior mgmt wants to listen or has any interest other than keeping stock prices up.

    Advice to ManagementAdvice

    Listen to your people, perhaps you will learn something.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    everyone is out for themselves

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ebix full-time (more than 3 years)

    Pros

    - people are nice, easily build friendships
    - close to a lot of restaurants
    - you will never be fired

    Cons

    -there is little to no communications between departments
    -no pay increase because they are always cutting budgets down
    -no bonuses
    -low morale, due to the CEO being an attention monger and only looking out for himself
    -no incentive to work or produce

    Advice to ManagementAdvice

    - if you have enthusiasm, it will trickle down
    - give your employees incentive to work harder
    - don't keep people who are not working, you're wasting $$ that could be invested on the ones who are

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    not bad for what it was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Atlanta, GA
    Former Employee - Sales in Atlanta, GA

    I worked at Ebix full-time (more than 3 years)

    Pros

    Great people to work with. Robin is easy to work with once you realize what he is about.
    Decent pay.

    Cons

    my immediate boss was poor
    sometimes felt there was no focus
    very little room for growth.
    Office politics seems more important than moving the company forward.

    Advice to ManagementAdvice

    A quote comes to mind: If both of us agree all the time one of us isnt necessary"

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 4 people found this helpful  

    Beware- Employees leave Ebix due to poor management, lack of career growth opportunities, and low compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Ebix full-time (more than 3 years)

    Pros

    One of the pros of working with Ebix is that there are some truly talented employees. Unfortunately, most of them are with the company through acquisitions Ebix makes and they end up leaving once they realize that working for Ebix means that there is no longer room for career growth, raises, etc.

    Cons

    Executives and people in leadership roles are incapable of making decisions or presenting a clear direction for the company- much less all of the divisions and products that fall under Ebix. The company is constantly making acquisitions but never spends money on R&D, proper staffing, or Marketing. This leads to a lot of frustration internally and an extremely high turnover rate. Also, the office culture in Sandy Springs is terrible. Employees are forced to 'sign in' and 'sign out' like Kindergarteners and management is more focused on whether you are sitting at your desk (god forbid you go to lunch or the bathroom!) than they are about whether you are getting work done and meeting/exceeding your goals.

    Advice to ManagementAdvice

    Nurture the talent that you have instead of constantly hiring from the outside. Hire better leadership. Have better communication with employees regarding the status of the company, earnings, new products rolling out, etc. Everyone is always in the dark unless a press release is issued. Spend money on R&D & hire more people for product development. The current product offering across the board is stagnant and needs a refresh. Hire more people in Marketing & a VP of Marketing to lead them. There are literally 3 people working in Marketing which makes absolutely NO sense for a company the size of Ebix.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Such potential being wasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ebix full-time

    Pros

    There are some really great, extremely talented people working here.

    Cons

    Morale is low as employees feel unappreciated and in the dark regarding the company vision.

    Advice to ManagementAdvice

    Invest in your investment!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Like working in a sausage factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ebix full-time

    Pros

    There are some true industry experts working on the front lines and that makes for some great collaborative opportunities. The work atmosphere is laid back in terms of casual dress, and occasional fun and games to take your mind off the grind.

    Cons

    Highly centralized management and decision-making leaves most of the company virtually paralyzed. Senior management rules through fear and intimidation. Some senior managers are in over their head because several acquisitions quickly took the company beyond their capabilities. Expense controls rule above and beyond all else, even to the point of harming productivity, products, and client relationships. Very short term quarter-to-quarter thinking is apparent. Nepotism is alive and well.

    Advice to ManagementAdvice

    Have some humility to accept that you outgrew your capabilities and need to bring in more professional expertise from the outside, in addition to trusting your front-line employees to do the right thing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Enjoyable work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office in Atlanta, GA
    Current Employee - Office in Atlanta, GA

    I have been working at Ebix full-time (more than 8 years)

    Pros

    Working with this company for over a decade, I have learned tons from the industry. I have also developed a great working relationship with current and former employees. The atmosphere is very laid back and fun and the benefits are great!

    Cons

    Company needs a little more room for growth

    Advice to ManagementAdvice

    Communication is always key!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Strong Company Positioned To Change How Technology Works in the Insurance and Health Markets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at Ebix full-time

    Pros

    Dynamic opportunities to work on cutting edge technology for clients who make up the worlds largest insurance/health and financial players. If you want it, any opportunity is there for you. You need to have the skills and the energy to get after it. Great benefits package and one of the only companies I have worked for who actually know about the benefits they provide and are always looking at ways to enhance them and keep the costs down.

    Cons

    Company is spread out which makes communications internally a challange.

    Recommends
    Positive Outlook
    Approves of CEO

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