Ebix Reviews

Updated August 29, 2015
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2.3
Rating Trends
Recommend to a friend
Approve of CEO
Ebix Chairman, President, and CEO Robin Raina
Robin Raina
77 Ratings

Pros
  • learning opportunity and work life balance is okay (in 4 reviews)

  • Work with some great people, but they all eventually leave (in 3 reviews)

Cons
  • Difficult to maintain Work/Life Balance (in 6 reviews)

  • And it doesn't include the Senior Management listed on their website (in 7 reviews)

More Pros and Cons

121 Employee Reviews

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  1. Good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ebix full-time (More than 10 years)

    Pros

    Good culture, excellent learning opportunities, most of the development is done using latest technologies, potential to grow in your carrier

    Cons

    Timely reviews are not done that leads to dissatisfaction particularly in the lower to mid management level.


  2. VP Operatioons

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Ebix full-time (More than 10 years)

    Pros

    Great company with lots of opportunity for growth

    Cons

    Lots of locations and products to learn


  3. Helpful (2)

    Stagnant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Johns Creek, GA
    Current Employee - Anonymous Employee in Johns Creek, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ebix (More than a year)

    Pros

    There are co workers that are good people. the Benefits

    Cons

    The Positions are not defined and there isn't any growth and everything. Management Freestyles everything and there isn't any structure. Low Pay

    Advice to Management

    Add Structure


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Dishonest

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits package, great co-workers . Wide variety of vertices and products to gain knowledge of if you are allowed the time to absorb the information.

    Cons

    You have to chase after your bonus, commission, salary review and basically anything thrashes to do with money. Better make sure when you negotiate your offer to be as much as possible because you will typically not see an increase for at least 3-5 years. Get ready for some long hours because there is no importance made to resourcing needs. Be prepared for zero recognition as well as you are expected to work 50-60 hours regularly with zero overtime.

    Advice to Management

    Shift your paradigm and think about employee morale, client satisfaction and making acquisitions that make sense . Hire competent people and then give them the authority to make decisions. Invest in your employees not buying back your stock or a new shiny building.


  6. Helpful (4)

    Company cares about stock price before customers

    Former Employee - Sales in Atlanta, GA
    Former Employee - Sales in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ebix (More than 3 years)

    Pros

    I worked with some really great people who were very professional. The benefits were above average.

    Cons

    Executive management are just talking heads. They do not understand the industry or anything about the products being sold. (Few exceptions). Whatever I sold was always a problem for the customer. I left because the company could not deliver on expectations. They just don't care about the customer and only care about their stock price, making acquisitions and flipping a pile of junk to an unsuspecting buyer.

    Advice to Management

    Manage the company with some scruples.


  7. Helpful (5)

    Smoke and mirrors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ebix full-time (More than 3 years)

    Pros

    Free beverages in the kitchen. Good coffee and great new offices in Atlanta. Some pretty cool people who never stay long.

    Cons

    No reviews, no raises, no appreciation. The executive team never addresses company, very secretive outside their Entourage. Culture of fear and punishment from the top down. employees live in fear that they are about to lose their jobs. No raises in years but they built a 25M shrine replete with tennis courts. Do they think employees care to play when their bathroom breaks are being timed by HR minions? They buy good companies to show good revenue figures then proceed to ignore and destroy them. No organic growth, constant reduction of resources. Good employees are leaving in droves. Management could care less. Don't work here. Great offices don't make up for rewarding experiences. Go somewhere you will be appreciated. I am out of here the first opportunity I get.

    Advice to Management

    Your acquisitions are bandaids that mask company wide misery and lack of growth. Buying companies is more expensive than treating employees with respect. These employees will reward you with loyalty that encourages real growth. Stop treating employees like trash you can throw away. Get a real HR team who cares about employees. I am not sure you will care about this review either way, so what's the point of giving you advice.


  8. Helpful (5)

    Dreadful company to work for.

    • Comp & Benefits
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ebix (More than 3 years)

    Pros

    Only marginally better than unemployment. Company makes quarterly numbers somehow, but not through sales. Only grows by acquisition, no organic growth at all.

    Cons

    No leadership, no communication. Very bizarre management, no marketing or R & D. Acquired business left to die a slow death. No effort made to operate acquisitions, just "plugging in" the revenues. Employees fleeing en masse.

    Advice to Management

    Support your employees. Provide some system of performance reviews and reward employee effort. Update antiquated products and inferior processes. Innovate, create, market and sell like a viable technology company.


  9. Helpful (4)

    Be careful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The company is fast paced and has some great products in it's wheel house ... Some of the best solutions in the market.

    Cons

    CEO is not concerned with all products and runs the company his way with only his direction. No raises are given out for years and years... Not a friendly work place

    Advice to Management

    Let the managers of each department have a say in how their area should be ran... Get the CEO out of the day to day operations and reward employes for their hard work ...


  10. Helpful (3)

    Revolving Door - Hemet, CA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hemet, CA
    Current Employee - Anonymous Employee in Hemet, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ebix full-time (More than a year)

    Pros

    Time off is outstanding. Flexible with family leave and time off, but little else is worth mentioning as a "Pro". Oh, cheap snacks and drinks in the 'break room', if you can call it that.

    Cons

    Absolutely Everything else. Bare-minimum employee amount, and barely making more than minimum wage. No raises, no reviews of work. The only time you hear from supervisors is when a mistake is made. Nevermind the work load. Because they are so under-staffed, you are forced to do 3 or more people's jobs along with your own.

    Advice to Management

    Start recognizing that people leave because the work place, respect from superiors, and pay scale is horrendously under where it should be. Spend some of the company's money and don't buy buildings or other companies and compensate your current people.


  11. WORK IN PROGRESS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Consultant in Atlanta, GA
    Current Employee - Service Consultant in Atlanta, GA
    Positive Outlook

    I have been working at Ebix full-time (Less than a year)

    Pros

    Dynamic team (local and global), solid client portfolio and good training

    Cons

    Lack of staff to properly serve client requests



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