Ebix Reviews

Updated August 29, 2015
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Ebix Chairman, President, and CEO Robin Raina
Robin Raina
40 Ratings

Pros
  • learning opportunity and work life balance is okay (in 4 reviews)

  • Work with some great people, but they all eventually leave (in 3 reviews)

Cons
  • Difficult to maintain Work/Life Balance (in 6 reviews)

  • And it doesn't include the Senior Management listed on their website (in 7 reviews)

More Pros and Cons

45 Employee Reviews

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  1. Helpful (1)

    Dishonest

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits package, great co-workers . Wide variety of vertices and products to gain knowledge of if you are allowed the time to absorb the information.

    Cons

    You have to chase after your bonus, commission, salary review and basically anything thrashes to do with money. Better make sure when you negotiate your offer to be as much as possible because you will typically not see an increase for at least 3-5 years. Get ready for some long hours because there is no importance made to resourcing needs. Be prepared for zero recognition as well as you are expected to work 50-60 hours regularly with zero overtime.

    Advice to Management

    Shift your paradigm and think about employee morale, client satisfaction and making acquisitions that make sense . Hire competent people and then give them the authority to make decisions. Invest in your employees not buying back your stock or a new shiny building.


  2. Helpful (5)

    Smoke and mirrors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ebix full-time (More than 3 years)

    Pros

    Free beverages in the kitchen. Good coffee and great new offices in Atlanta. Some pretty cool people who never stay long.

    Cons

    No reviews, no raises, no appreciation. The executive team never addresses company, very secretive outside their Entourage. Culture of fear and punishment from the top down. employees live in fear that they are about to lose their jobs. No raises in years but they built a 25M shrine replete with tennis courts. Do they think employees care to play when their bathroom breaks are being timed by HR minions? They buy good companies to show good revenue figures then proceed to ignore and destroy them. No organic growth, constant reduction of resources. Good employees are leaving in droves. Management could care less. Don't work here. Great offices don't make up for rewarding experiences. Go somewhere you will be appreciated. I am out of here the first opportunity I get.

    Advice to Management

    Your acquisitions are bandaids that mask company wide misery and lack of growth. Buying companies is more expensive than treating employees with respect. These employees will reward you with loyalty that encourages real growth. Stop treating employees like trash you can throw away. Get a real HR team who cares about employees. I am not sure you will care about this review either way, so what's the point of giving you advice.


  3. Helpful (6)

    Dreadful company to work for.

    • Comp & Benefits
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ebix (More than 3 years)

    Pros

    Only marginally better than unemployment. Company makes quarterly numbers somehow, but not through sales. Only grows by acquisition, no organic growth at all.

    Cons

    No leadership, no communication. Very bizarre management, no marketing or R & D. Acquired business left to die a slow death. No effort made to operate acquisitions, just "plugging in" the revenues. Employees fleeing en masse.

    Advice to Management

    Support your employees. Provide some system of performance reviews and reward employee effort. Update antiquated products and inferior processes. Innovate, create, market and sell like a viable technology company.


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  5. Helpful (4)

    Be careful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The company is fast paced and has some great products in it's wheel house ... Some of the best solutions in the market.

    Cons

    CEO is not concerned with all products and runs the company his way with only his direction. No raises are given out for years and years... Not a friendly work place

    Advice to Management

    Let the managers of each department have a say in how their area should be ran... Get the CEO out of the day to day operations and reward employes for their hard work ...


  6. Helpful (3)

    Revolving Door - Hemet, CA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hemet, CA
    Current Employee - Anonymous Employee in Hemet, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ebix full-time (More than a year)

    Pros

    Time off is outstanding. Flexible with family leave and time off, but little else is worth mentioning as a "Pro". Oh, cheap snacks and drinks in the 'break room', if you can call it that.

    Cons

    Absolutely Everything else. Bare-minimum employee amount, and barely making more than minimum wage. No raises, no reviews of work. The only time you hear from supervisors is when a mistake is made. Nevermind the work load. Because they are so under-staffed, you are forced to do 3 or more people's jobs along with your own.

    Advice to Management

    Start recognizing that people leave because the work place, respect from superiors, and pay scale is horrendously under where it should be. Spend some of the company's money and don't buy buildings or other companies and compensate your current people.


  7. Helpful (3)

    Mediocre

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ebix (Less than a year)

    Pros

    All I can say is thanks for the experience

    Cons

    Does not care about their employees

    Advice to Management

    They are losing loyal employees


  8. Helpful (3)

    RUN!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Smyrna, GA
    Current Employee - Project Manager in Smyrna, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ebix (More than a year)

    Pros

    Free soda to keep you going on a sugar high

    Cons

    Far commute. Company moved from Mid Town to Johns Creek and gave employees very little information about the move. All flexibility has been taken away. Skeleton crew left and those that stayed are not appreciated.

    Advice to Management

    None...they do not listen to the employees so what is the point


  9. Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Laid back decent building great clients

    Cons

    No raise there on hold indefinitely because the new building is a shrine to tbe ceo omg can you sain India feel

    Advice to Management

    Listen to the employees take action when the employee speaks because by the time the employee talks to management or gets the courage they have had a butt full


  10. Helpful (2)

    A wobbly stepping stone, not a career destination.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ebix full-time (More than 3 years)

    Pros

    - Great health benefits package.

    Cons

    - Office morale is terrible. Internal champions for the company are impossible to find outside of upper management (who I don't believe realize that there's an issue there). - Promotions (unless you count getting more responsibility with no increase in salary) are rare to non-existent. As a whole, the company doesn't invest in the knowledge or advancement of its employees. - Distrust of upper management. Most seen as mouthpieces for the CEO. - Planning is extremely difficult. Expenses, whether $5,000 or $50, go to the CEO for approval. Most times approval depends on what kind of mood he's in and can take weeks. - The CEO appears to "average" employees as very ego driven (showing an actual mosaic of his face on a company video should help with that though). - Attrition: Key department managers and SMEs are leaving the company at an unbelievable pace. One of two things is happening: Either upper management sees this issue and is failing to respond accordingly or, even worse, they don't realize it. Either is extremely troubling for employees.

    Advice to Management

    Let your department managers manage. Ebix could be better. Reward proven employees.


  11. Helpful (2)

    Middle management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    THERE ARE ABSOLUTELY NO PROS TO WORK FOR THIS COMPANY AT THIS TIME. IF BOARD GOT RID OF ROBIN THAT COULD CHANGE.

    Cons

    Micro management by CEO. HAS to sign every change and contract. Has no trust in ANYONE. Ego is out of control. Treats employees as worthless replaceable commodities. Has made sure only he and his family relations (Indian) working at company will be cared for. Extreme discrimination if you are not from India. American employees have not had reviews or raises in over 5 years or more. Robin is a dangerous man that treats people as inferiors. Very demeaning to employees. Most clients have left due to his greed and arrogance. Every acquisition is owned by Singapore. This to avoid american tax laws. His foundation is another way to funnel money out of united states. The rennes foundation is also a potential money laundering and stock manipulation organization. All offshore. Run from this company as fast as you can. The house of cards will fall as the foundation is weak. Employees are extremely unhappy and moral is unbelievably bad and robin could care less. Valuable industry knowledge of dedicated employees has been lost and refuses to replace with Americans that have knowledge. At least HE gets a raise every year and more stock. I could go on, but most would think this is a rant of a disgruntled employee.

    Advice to Management

    Get off your arrogant high horse and listen and trust who you've hired. Quite micromanaging as if only you know better. VALUE THE PEOPLE YOU HAVE. THEY ARE ASSETS NOT COMMODITIES.



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