Ecampus.com Reviews

Pros

Relaxed atmosphere during the off seasons, casual attire, flexible working hours during the off seasons, friendly co-workers, and decent discounts.

Cons

Serious lack of process definition, appropriate head count, IT capabilities, product/stock visibility, very out-dated equipment, little promise of advancement or even hire on.

Advice to Senior Management

Invest in a business consultant, upgrade your IT capabilities, value employees who work hard, form a continuous improvement plan, maintain a stable workforce.

Pros

Easy hiring process
Nice work atmosphere
fast paced, but fun
ability to learn more about customer service field
Easy going supervisors/managers

Cons

They only hire you as a temporary employee because they would rather continuously hire and train new people during busy seasons that keep an employee part time/seasonal because offering benefits is something they do not want to do. Even employees who have been there for years do not get benefits because they are considered part time employees even though they work 40 hour work weeks during busy seasons (which is 25-50% of the year). After busy season is over they fire temporary employees, and tell them they will possibly call them next season, but to no avail. They simply continue to hire new employees, which is a pain because they have to be trained. It would be much easier to call/accept temp. employees from the past.

Advice to Senior Management

Provide benefits to employees who have been there for over 2 yrs. Hire back previous temporary employees for next busy season if they are available.

Pros

Laid back company, small local business operating on a multi-national scale.

Cons

Lack of a competent IT department and/or poor funding to it. Poor IT support for the busy seasons. Hard to get hired on as a permanent employee.

Advice to Senior Management

Gain a better understanding of what kind of technical equipment is required to run an operation on this scale. Hire some competent IT professionals and allocate resources to improving workstation and server technology.