Echo Global Logistics

  www.echo.com
  www.echo.com

Echo Global Logistics Reviews in Chicago, IL

Updated November 10, 2014
Updated November 10, 2014
146 Reviews
3.3
146 Reviews
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
104 Ratings

Review Highlights

Pros
  • Echo Dallas has a great work environment for someone who wants to work hard and play hard (in 20 reviews)

  • kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly (in 17 reviews)


Cons
  • Sweeping changes in benefits and commission structure were made without warning (in 13 reviews)

  • I wasn't 100% prepared when I hit the floor after training (in 4 reviews)

More Highlights

62 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    My experience at Echo Global was great the company does a lot of fun activities and has a relaxed work environment .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Associate in Chicago, IL
    Former Employee - Accounting Associate in Chicago, IL

    I worked at Echo Global Logistics full-time (more than 5 years)

    Pros

    Bonus that you get for meeting your goal, the building that you work in shows the appreciation for the employees that work there, You can state your opinion and actually get to be involved in making a process better.

    Cons

    Previous managers were not involved in each employee that they managed, they never took the time out to really see what was going on, they would listen to certain people and make judgements. A current supervisor would discuss management decisions about other employees with her friends which was very inappropriate. Supervisor would not lead my example when it came to breaks & lunches- time abused.

    Advice to ManagementAdvice

    It would be great to have a relationship with each employee that the manger is in charge of. Everyone should have an equal amount of work instead of letting some employees get away with doing less than is expected. One rule for all, either you work at home or you come to the office- some should not be granted work at home all of the time when others are expected to be at the office. Have a complained box so that upper management can know what's going on in other departments.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    I do not recommend after a 12 month experience in carrier sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Carrier Sales Representative in Chicago, IL
    Former Employee - Carrier Sales Representative in Chicago, IL

    I worked at Echo Global Logistics full-time (more than an year)

    Pros

    Learning and practicing the skill of negotiation. Understanding the transportation industry and how the supply chain functions. Company bus for commute before and after work.

    Cons

    I do not want to repeat myself. A lot of the Cons can be understood in a different section below. See "Advice to Management"....

    Advice to ManagementAdvice

    Consistently practice being a professional and lead by example. Be transparent with your team. Meet with your team and individuals regularly, it will benefit everyone including you, management. Understand what is going on with your team as a whole and each contributing member, i.e.- morale, business successes and struggles/opportunities/improvements etc. (see previous sentence). Do not use disrespectful, elementary language to individuals regardless of situation or industry. Hone your skills and develop Rookies into All Stars. Stay positive. Take lunch away from your desk. Look from the outside in; be the manager you want to see leading. Keep an open mind and be willing to change if necessary. The hours of work expected out of each person ....including mandatory Saturdays.....does not seem healthy, my advice is to rethink this expectation.

    Doesn't Recommend
    No opinion of CEO

    Echo Global Logistics Response

    Dec 15, 2014Talent Sourcing Specialist

    Thank you for the feedback and taking the time to write a review. Happy to hear you gained new skills and knowledge during your time with us. Your advice is appreciated; we developed and launched a ... More

  3. 2 people found this helpful  

    Churn and burn factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than 3 years)

    Pros

    Echo has a very young atmosphere. It is also very casual as far as dress which I prefer. It is nice not having to dress up every day like I work in a bank or something.

    Cons

    Echo is basically a churn and burn factory. 70% of the people they employ are straight out of college seeking to move to Chicago from various places in the Midwest. Mostly Michigan, Ohio and Wisconsin. These kids know to apply at Echo because it's fast and easy to get a job. Echo never gives raises and has horrible retirement benefits so it's in no one's interest to stay long term.

    Advice to ManagementAdvice

    Pay people what they are worth. Have your salaries more in line with the other 3PLs (i.e. CH, Coyote, etc) and maybe you wouldn't have the turn over that you do.

    If you want to see people have careers and not just jobs you need to up your retirement contributions. .5% is a joke.

    Also your insurance plans are too expensive. I can't imagine having to cover a family under it. It would literally be my whole paycheck.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Good company, industry can be frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Inside Sales Representative in Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL

    I worked at Echo Global Logistics full-time (less than an year)

    Pros

    good atmosphere, good training program, they offer a lot of good benefits and everyone is there to help you.

    Cons

    all cold calling and don't make commission until after a year and a half most likely. Management contradicts themselves sometimes, these reasons are why a lot of people leave.

    Advice to ManagementAdvice

    -

    Recommends
    Approves of CEO
  6. 2 people found this helpful  

    Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Executive in Chicago, IL
    Current Employee - Client Sales Executive in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Fun Work environment
    Central location
    Young office atmosphere

    Cons

    terrible commission structure, favoritism, unprofessionalism, competitive price driven market, difficult customer base to work with.

    Advice to ManagementAdvice

    Management needs to set a better base with the expectations they have on employees. This is a stressful job in an unreliable industry. We are expected to close accounts, manage accounts, track our shipments, do all of our accounting and service our customers like they are our only ones all while making 35,000 a yr. The work environment is fun but the blatant favoritism of certain reps whom have not worked hard enough to earn the accounts that have been handed to them without anything to do with the sell-close process is so flagrant; all of your employees know who deserves to be rewarded for their hard work and who are given accounts they did not earn nor deserve

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    This job is not for everyone and most people quit w/ in 6 months or stay for the long haul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Carrier Sales Representative in Chicago, IL
    Current Employee - Carrier Sales Representative in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Young, fun employees and beer Fridays are perks.

    Cons

    You will be working 55-65 hours per week. 11 hrs M-Thurs, 12 Hrs on Friday and 12 Saturday shifts per year at 8 hours per shift. There is absolutely no work-life balance. 401K plan is the worst I have ever seen.

    Advice to ManagementAdvice

    Management can be rude and unprofessional. We have to be there for about 60 hours per week so lets keep it fun.

    Neutral Outlook
    Approves of CEO
  8.  

    Amazing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in Chicago, IL
    Current Employee - Executive Assistant in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Great culture, upbeat environment, excellent career path opportunities, fun work space (zen room, ping pong table, golf green, beer Fridays, business casual) awesome insurance benefits, philanthropy clubs, fast paced

    Cons

    Pay is lower in the beginning but tenure is recognized and rewarded. Must be self sufficient and a go getter. Will not micro manage so sink or swim!

    Advice to ManagementAdvice

    Upper management is great, provide better training for lower level management.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great company to work for. Great company culture. They really care about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Chicago, IL
    Current Employee - Inside Sales Representative in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Fun and energetic company. Young crowd. They really care about their employees.

    Cons

    Pay is low to start out. It can take up to 1 or 2 years before you start to make commission because they are monthly goals for sales which is a very difficult goal. Quarterly or yearly goals are much easier to get commission.

    Advice to ManagementAdvice

    There has to be an easier route to gain commission or something else that motivates me to stick around and keep selling.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Favoritism is prevalent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Casual
    Some co-workers are decent
    Good benefits
    Remodeled office space

    Cons

    River North Location is not great.

    A lot of egos.

    Work pace is so fast it's hard to focus on quality. Some managers are all about # of releases and don't care about real added value or quality.

    A lot of favoritism. Recognition is a problem if you are not part of the club. Some peoole get praised for doing way less than others.

    Managers are mostly young and inexperienced andvthat leads to the cons above.

    Advice to ManagementAdvice

    Pay attention to hiring competent experienced managers. It's about technical abilities only. Leadership is about managing motivating, mentoring and nurturing employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Echo Global Logistics (less than an year)

    Pros

    Great people, really young but not quite as "fratty" as similar companies. Casual dress code (polos, button-downs and jeans, so a little nicer than then industry standard.) and beer Fridays.

    Cons

    Long work days can be stressful. Also not many places to eat around the Chicago office although they do have Fooda come in every now and then.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO

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