Echo Global Logistics
3.2 of 5 121 reviews
www.echo.com Chicago, IL 1000 to 5000 Employees

Echo Global Logistics Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.2 121 reviews

                             

81% Approve of the CEO

Echo Global Logistics CEO and Director Doug Waggoner

Doug Waggoner

(86 ratings)

54% of employees recommend this company to a friend
121 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Echo Dallas has a great work environment for someone who wants to work hard and play hard"
    in 16 reviews
  • "We even have beer Fridays and get to wear jeans"
    in 10 reviews
Cons:
  • "Terrible commission structure, low salary"
    in 11 reviews
  • "You do not make over your base salary for the first year, and when you do start getting commission it is easily taken away"
    in 5 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
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    • Approves of CEO

    3 people found this helpful  

    Fast paced, good environment

    Client Sales Representative (Current Employee)
    Scottsdale, AZ

    ProsWe have a lot fun at work. Echo does a good job on training and keeping employees informed on the market and develops employees to help them for their career. Echo keeps the morale high by encouraging us and doing fun activities to keep people engaged. There's never a dull moment. My day goes by very fast and it's very exciting helping our clients do the inevitable and everyone shares in each other's successes. I like the people I work with and enjoy the logistics industry overall.

    ConsThe system we use has some flaws and seems like the "red bar of death" pops up too often but the Help desk is always available and do a pretty good job at resolving any IT issues with a phone call to the dedicated IT line.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Terrible

    Carrier Sales Representative (Current Employee)
    Scottsdale, AZ

    Prosabsolutely zero, there are no cons to this job. It is like high school except they pay you the bare minimum to get people in the door

    ConsI dont even know where to start, there are so many that I could never even begin to start to put them on here

    Advice to Senior Managementjust quit

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Team Lead

    Team Lead (Current Employee)
    Chicago, IL

    ProsA lot of smart people, have beer on Friday, people are friendly, willing to help each other

    ConsProject Manager likes micro-management, likes to focus on your problems, high turn-over rate, last year's annual bonus got discount due to acquisition of a Boston-based small company. they even called it 'multiplier'

    Advice to Senior Managementmicromanagement is very annoying... people have self-esteem.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    2 people found this helpful  

    Candid Review for Current Job Seekers

    National Account Manager (Current Employee)

    Pros- Great atmosphere, lot of great friendships made
    - Decent work/life balance
    - Fun work events
    -If you have the money to make base for a couple years while others quit and you get handed their accounts this might not be a bad job for you
    - Middle management does care about your success*

    Cons- Commission structure is a joke, dont expect to make more than your base until either a) You get lucky and land a large customer or b) have been there for 1 1/2 years
    - Frat House atmosphere at time where work is hard to get accomplished
    - Beng dishonest and shady are traits that are praised
    -*While middle management is helpful and does want you to succeed they have little power to offer any form of bonus or monetary reward beyond a gift card to the Olive Garden
    - Goals are so overinflated that it is challenging to even take them seriously, let alone hit them.
    - While the LTL market is becoming more and more saturated the only way to make any money is in the truckload market which Echo is currently inept at, as their carrier team is tiny

    Advice to Senior ManagementWhile the company atmosphere and beer fridays are fun at first, the good feelings begin to ware off once employees realize that they are being taken advantage of as cheap labor with extremely lofty goals and a commission structure that is almost laughable. Make your 1yr reps that have been putting in hard work and making your company money feel like they are more than just a number on a spread sheet. Your turnover will be high until you realize that you can not just focus on your top earners and new hires, something has to be done to compensate successful employees who are in the 1-2 year range so they wont quit and never use your service when/if they are shipping managers one day. Build your Truckload carrier team so you can actually service what you are asking your sales team to sell. At the end of the day people go to work to make money and no amount of Starbucks gift cards and beer can make them forget that they are being taken advantage of.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Hard work and innovative thinking opens the door to opportunities.

    Sales/Operations (Former Employee)
    Chicago, IL

    ProsGreat management team, from front line sales management up through senior management. Fun culture. Entrepreneurial environment. Lots of opportunity to move around the company.

    ConsCold call freight sales is a tough, cutthroat industry. Freight = problems, constant problems. Shipments are late, missed, broken, rerouted, not picked up, pricing renegotiated, etc. Commisson structure was impossible to understand. Antiquated draw. Now it has some tough Account Payable implications on sales people.

    Advice to Senior ManagementSimplify the commissions. Do not penalize salespeople for missed payments. Salesmen do not approve credit. The company should bear that burden.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    National Account Manager

    National Account Manager (Former Employee)
    Scottsdale, AZ

    ProsLearn about the logistics industry, get a handed a beer on Friday. (Their way of bribing you not to quit.)

    ConsThey pay you on a "draw", which means you are not valued, very high turnover. Commission structure is a joke.

    Advice to Senior ManagementChange the commission structure to something remotely obtainable. All we're told is how much money the company is worth because of our hard work yet at the end of the day we have nothing to show for it. The company owns zero assets...Except it's bottom level employees.

    No, I would not recommend this company to a friend

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    Take this job if you have no other offers out of college.

    Client Sales Representative (Current Employee)
    Chicago, IL

    ProsThe people
    Great Building
    Beer on friday

    Cons1.) 35,000 salary non-negotiable
    2.) expected make 80-100 cold calls per day
    3.) Training program is horrible. Basically waste 3 months sitting in a classroom.
    4.) You will absolutely get blown out of the water on any full truckload quote you do with someone. That's how you start making money on full truckload, not moving a single pallet for $30 gross profit.
    5.) Your job can easily be eliminated since your the 3rd party. You have customers yelling at you for missed/drop times, and theirs nothing you can do about it.
    6.) Extremely hard grow a book of business being a new person. Basically any company in the USA is in the database taken by some seasoned vet.
    7.) Won't see decent bonus until your 3 or 4 year. The average rep last a year at the company. Makes sense.

    Advice to Senior ManagementHonestly a college frat house. Knew plenty of people sleeping with each other after Thursday night softball games.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Great Industry - Great place to start and build a sales career!

    Client Sales Executive (Current Employee)
    Troy, MI

    ProsGreat work environment, young workforce.
    Uncapped commission structure-room to make $$
    Side sales contests to add some money at the start
    Great training, I didn't know anything about freight when I started here.

    ConsLike any sales job, can be a grind in the beginning
    Biggest room for advancement outside of building a book of sales is in Chicago HQ

    Advice to Senior ManagementKeep doing what you're doing, we're growing well!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Hard work pays off

    Sales Supervisor (Current Employee)
    Chicago, IL

    Pros-fun, young work environment
    -growing industry with exponential opportunity
    -strong leadership team
    -excellent location
    -great experience at any level

    Cons-long hours
    -High stress
    -lack of continued education/training
    - you have to define your own career path, it is not clear cut

    Advice to Senior Managementexpress where our goals come from, why they are what they are and how you propose we get there. The exec team also needs to make an effort to really understand employees day to day operations

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    3 people found this helpful  

    Client Sales Account Manager

    Client Sales Representative (Current Employee)
    Troy, MI

    Pros-Great work environment, enjoy coming to work everyday.
    -Fun sales spiffs, great rewards for hard workers.
    -Support from tenured reps and management.
    -Your book of business is what you make it.
    -New on-site trainer to help facilitate the training program- very helpful especially for those that are new to the logistics industry.
    -Hard work but the potential is endless- motivated by tenured reps who are making 6 figures and closing huge deals.

    Cons-Freight isn't the most glamorous industry to work in, but it isn't going anywhere.
    -Training can be long at times but helps you understand all parts of the business
    -Up and down months on the sales floor.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Echo Global Logistics – Why Work for Us?

Take a look at the future of logistics... take a look at Echo. Driven, energetic and motivated – the Echo team is made of like minded individuals with one common thread, an opportunity to jumpstart a career at a… Full Overview

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Glassdoor is your free inside look at Echo Global Logistics reviews and ratings — including employee satisfaction and approval rating for Echo Global Logistics CEO Doug Waggoner. All 121 reviews posted anonymously by Echo Global Logistics employees.