Echo Global Logistics Reviews

Updated August 17, 2015
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
39 Ratings

Pros
  • Fun work environment with good people (in 20 reviews)

  • Relaxed dress code, beer Fridays, company outings (in 17 reviews)

Cons
  • Terrible commission structure, low salary (in 13 reviews)

  • It is very helpful and very in depth which helps once you hit the floor (in 4 reviews)

More Pros and Cons

46 Employee Reviews

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  1. Featured Review

    Helpful (4)

    Great Environment! Really Enjoy Coming In To Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than 3 years)

    Pros

    The company culture here is one of a kind. I can truely say that I enjoy coming to work every day. The open desk atmosphere makes it easy to get to know your neighbors. My team is always collaborating together and boucning ideas off of eachother, which I love. Echo is always coming up with new ways to improve and you can really see the excitement throughout the departments.

    Cons

    Making the dials can get tough at times but my supervisor is always available for support and assistance. It is very clear that hard work pays off and you do see results. Plus, who doesn't love extra money on those paychecks!

    Echo Global Logistics Response

    Jan 13, 2015 – Talent Sourcing Specialist

    Thank you very much for your great review of Echo. We're really glad that you are enjoying your time here and find the work to be challenging and rewarding.


  2. Helpful (4)

    I like my job

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Chicago, IL
    Current Employee - Inside Sales in Chicago, IL
    Recommends
    No opinion of CEO

    Pros

    I really like my job at Echo. I work with great people and the day flies by. All my friends complain about their jobs and are jealous when I say good things about work

    Cons

    Benefits could be a little better

    Advice to Management

    Keep hiring good people. Match the 401k


  3. Helpful (5)

    Echo Global Logistics – Dallas

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Dallas, TX
    Current Employee - Sales Supervisor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Echo is a young company with a very young atmosphere, the average age in the Dallas office is sitting somewhere in the neighborhood of 24 years old. Echo Dallas has a great work environment for someone who wants to work hard and play hard. The atmosphere is very laid back in regards to letting you do things your own way. Echo Chicago provides a great training experience for the branch. Almost all higher level positions in the company are filled via internal promotions. Sales reps are not micro managed in their daily tasks. No commission cap, which generally puts a 3rd year employee in the six figure range.

    Cons

    Echo’s starting compensation is a draw against commission, rather than base plus commission. This is standard across the board in most logistics sales careers. However, it can seem somewhat daunting at first, but generally representatives are above their base compensation within the first nine months.


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  5. Helpful (5)

    Tons of good opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    There's tons of room for growth, they're adding new branches and each branch is growing, including Chicago. All but one Branch Manager is an internal promotion, and every supervisor is promoted from within. Fun atmosphere, very energetic, the company realizes that sales is sometimes a grind and will incent not only with things like beer Fridays but also with outside sales trips. This really engages the sales force and acts as a light at the end of the tunnel--but one that's attainable. Higher-than-normal commission percentage for customer and carrier sales reps.

    Cons

    Rapid growth leads to growing pains, i.e., leadership territorial disputes. There's not a lot of "low-hanging fruit," which actually is a plus, but that means that to advance you either wait for growth or create your own opportunity.

    Advice to Management

    Don't be afraid to make investments in developing your existing employees. You're putting a ton of money into training, which is great, but the existing talent would love to see some development as well.


  6. Helpful (5)

    We have endless opportunity for growth! The sky is the limit for us!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Fast paced, fun, energetic, young company that has not even tapped into the surface of the multi-trillion dollar transportation industry! Echo is constantly evolving into an industry leader in 3rd party logistics, transportation management and supply chain solutions. Echo was most recently recognized in 2012 as the #4 Brokerage Firm in North America by Transport Topics' annual "Top 50" publication. (see link: http://ttnews.com/log50/2012/2012log50.pdf). Managed out of our Scottsdale, AZ Branch, Echo also received the highly regarded "2012 Carrier of the Year Award" by Monster Beverage Company. As we continue to build our teams with highly motivated and aggressive talent, the growth potential is endless. Transportation is a relationship business. Echo takes great pride in constantly building those relationships with our customers and carriers.

    Cons

    Both a Pro and a Con: We are young and growing rapidly.

    Advice to Management

    Continue to drive and direct growth and employee development!


  7. Helpful (6)

    I didn't know a job like this existed!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales in Dallas, TX
    Current Employee - Inside Sales in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (Less than a year)

    Pros

    I absolutely love working at Echo. The Dallas branch has a fun work hard play hard mentality. As long as you are willing to work, this is the place for you. Its a young atmosphere that provides premeir training to their new employees. They bend over backwards to make sure you understand logistics and the sales process. The manager and supervisors are great too. They do not micro manage--they think out of the box and find new and exciting ways to motivate us. We even have beer Fridays and get to wear jeans. The incoming pay is competitive especially in Dallas. I still can't think of a reason to turn this job down. I have recommended some of my close friends, so obviously I think highly of Echo.

    Cons

    It is sales so you have to be ready to put in the work at the beginning to get a sturdy customer base. Other than that, there aren't very many cons. If you arent happy with something all you have to do is go to someone in management and they will help you. They genuinely want you to enjoy your job.


  8. Helpful (4)

    Growing company- great place to build a career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales in Scottsdale, AZ
    Current Employee - Carrier Sales in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (Less than a year)

    Pros

    Fast paced and growing company with unlimited opportunities. Very supportive management, fun atmosphere, and great co-workers. Very comprehensive training that is beneficial whether or not you have been in the transportation industry. Not a mindless office job where you just go through the motions, something new every day. If you are a hardworker, competitive, and like a sales atmosphere Echo does provide you with the tools to succeed and invests a lot of time/resources in employees. Management is easy to talk to, very positive, always willing to meet with you to discuss questions or frustrations. Monthly reviews that go over performance, success, room for growth, and new goals. This office also likes to celebrate success and recognizes when you do a good job or are improving. New office is in a great location with many windows and lots of natural light.

    Cons

    Less sick days and company holidays than other companies I've worked for.


  9. Helpful (3)

    Growing company, stable industry, great company culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carrier Sales Representative in Scottsdale, AZ
    Current Employee - Carrier Sales Representative in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (Less than a year)

    Pros

    Everyone who works here is outgoing, high energy and competitive. Its a casual dress code and can wear shorts which is awesome in the dead of summer. You are constantly busy which makes the day fly by. Its a big open room/sales floor with no cubicals so you sit with your team and all the departments are interacting and negotiating with each other all day which helps you learn the industry and stay updated on market rates.

    Cons

    It can be very stressful at times and overwhelming in the begining. Since we are a broker, a lot of the problems that arise are out of our control and then you have to relay that information to the customer/carrier. Yes, they are usually upset which is really uncomfortable at first but thats just part of the business and its all about how you handle the situation so if you getting good at that is how you do well.

    Advice to Management

    I like the fact that we are not micromanged but it would be nice if the Supervisors had more time to "mentor" us and we could learn from some of the senior reps. When you are new, it can be hard to know where to start or hard to keep yourself motivated becasue the goals seem so far away and are conflicting at times.


  10. Helpful (3)

    Great Industry - Great place to start and build a sales career!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Executive in Troy, MI
    Current Employee - Client Sales Executive in Troy, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    Great work environment, young workforce. Uncapped commission structure-room to make $$ Side sales contests to add some money at the start Great training, I didn't know anything about freight when I started here.

    Cons

    Like any sales job, can be a grind in the beginning Biggest room for advancement outside of building a book of sales is in Chicago HQ

    Advice to Management

    Keep doing what you're doing, we're growing well!


  11. Helpful (3)

    Fast paced, good environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Sales Representative in Scottsdale, AZ
    Current Employee - Client Sales Representative in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Echo Global Logistics full-time (More than a year)

    Pros

    We have a lot fun at work. Echo does a good job on training and keeping employees informed on the market and develops employees to help them for their career. Echo keeps the morale high by encouraging us and doing fun activities to keep people engaged. There's never a dull moment. My day goes by very fast and it's very exciting helping our clients do the inevitable and everyone shares in each other's successes. I like the people I work with and enjoy the logistics industry overall.

    Cons

    The system we use has some flaws and seems like the "red bar of death" pops up too often but the Help desk is always available and do a pretty good job at resolving any IT issues with a phone call to the dedicated IT line.



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