Echo Global Logistics

  www.echo.com
  www.echo.com

Echo Global Logistics Reviews

Updated December 12, 2014
Updated December 12, 2014
146 Reviews
3.3
146 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
104 Ratings

Review Highlights

Pros
  • Echo Dallas has a great work environment for someone who wants to work hard and play hard (in 20 reviews)

  • kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly (in 17 reviews)


Cons
  • Sweeping changes in benefits and commission structure were made without warning (in 13 reviews)

  • I wasn't 100% prepared when I hit the floor after training (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Bad pay and no opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative in Atlanta, GA
    Current Employee - Client Sales Representative in Atlanta, GA

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Young/ fun culture. Relaxed work environment.

    Cons

    Compensation is terrible compared to other sales jobs. There isn't much internal opportunity here. Good stepping tone to leave and get a better job which most people end up doing. Huge turnover here.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Excellent Training, Few Opportunities for Long Term Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Manager in Atlanta, GA
    Former Employee - National Account Manager in Atlanta, GA

    I worked at Echo Global Logistics full-time (more than an year)

    Pros

    The LTL training program was excellent. They've reformatted it a bit since I was hired, but Echo was my first supply chain job. It was a thorough and comprehensive introduction to LTL transport.

    Cons

    Very high turnover. Salesmen complain of "lead-lock," or a lack of available prospects to call on. Disputes over leads and accounts are frequent and usually settled in favor of senior reps, so it's difficult to gain traction as a young salesperson. Sweeping changes in benefits and commission structure were made without warning.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Below Average Career Opportunity

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Pros

    Young and fun work environment.

    Cons

    Poor pay, management doesn't stick to their word.

    Advice to ManagementAdvice

    Have more consistency

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Filled with false hopes. Plenty of hard work and nothing in return.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager in Atlanta, GA
    Current Employee - National Account Manager in Atlanta, GA

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Young, fun work environment for the most part. Snacks and sodas and coffee provided. Opportunity to make a good amount of money.

    Cons

    Plagued with favoritism, micro-management, and executives who don't care about 90% of their employees.

    Advice to ManagementAdvice

    Take care of everyone, quit hiring everyone for sales and then giving them other jobs. Source people and train them for the jobs they will be doing in the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Entry-level logistics, cold-call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Manager in Dallas, TX
    Former Employee - National Account Manager in Dallas, TX

    I worked at Echo Global Logistics full-time (more than an year)

    Pros

    Laid back environment
    Very little structure
    Extensive training

    Cons

    You do not make over your base salary for the first year, and when you do start getting commission it is easily taken away. Logistics is a cut throat industry, not for the faint of heart. The first year will feel like you are only working in a call center, and becomes very boring after about 3 months. There is not much room for growth in the company; management is more set in stone.

    Advice to ManagementAdvice

    There should be better incentives for good work, besides a bar tab.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Echo Global Logistics full-time (more than an year)

    Pros

    Good Young Environment. The people working in your group are usually helpful and supportive with the workload.

    Cons

    There is little mobility. You can change positions, but it will not be reflected in any kind of pay increase. The management is misdirecting in their plans for the future, and inaccurate about what the roll out plans are for updates and products that are supposed to ease your work. It is a long day and with very little reward.

    Advice to ManagementAdvice

    Complete projects, do not try and launch 5 different initiatives when 4.5 will not take off properly because everyone is spread too thin.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Candid Review for Current Job Seekers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager
    Current Employee - National Account Manager

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    - Great atmosphere, lot of great friendships made
    - Decent work/life balance
    - Fun work events
    -If you have the money to make base for a couple years while others quit and you get handed their accounts this might not be a bad job for you
    - Middle management does care about your success*

    Cons

    - Commission structure is a joke, dont expect to make more than your base until either a) You get lucky and land a large customer or b) have been there for 1 1/2 years
    - Frat House atmosphere at time where work is hard to get accomplished
    - Beng dishonest and shady are traits that are praised
    -*While middle management is helpful and does want you to succeed they have little power to offer any form of bonus or monetary reward beyond a gift card to the Olive Garden
    - Goals are so overinflated that it is challenging to even take them seriously, let alone hit them.
    - While the LTL market is becoming more and more saturated the only way to make any money is in the truckload market which Echo is currently inept at, as their carrier team is tiny

    Advice to ManagementAdvice

    While the company atmosphere and beer fridays are fun at first, the good feelings begin to ware off once employees realize that they are being taken advantage of as cheap labor with extremely lofty goals and a commission structure that is almost laughable. Make your 1yr reps that have been putting in hard work and making your company money feel like they are more than just a number on a spread sheet. Your turnover will be high until you realize that you can not just focus on your top earners and new hires, something has to be done to compensate successful employees who are in the 1-2 year range so they wont quit and never use your service when/if they are shipping managers one day. Build your Truckload carrier team so you can actually service what you are asking your sales team to sell. At the end of the day people go to work to make money and no amount of Starbucks gift cards and beer can make them forget that they are being taken advantage of.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Take this job if you have no other offers out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative in Chicago, IL
    Current Employee - Client Sales Representative in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    The people
    Great Building
    Beer on friday

    Cons

    1.) 35,000 salary non-negotiable
    2.) expected make 80-100 cold calls per day
    3.) Training program is horrible. Basically waste 3 months sitting in a classroom.
    4.) You will absolutely get blown out of the water on any full truckload quote you do with someone. That's how you start making money on full truckload, not moving a single pallet for $30 gross profit.
    5.) Your job can easily be eliminated since your the 3rd party. You have customers yelling at you for missed/drop times, and theirs nothing you can do about it.
    6.) Extremely hard grow a book of business being a new person. Basically any company in the USA is in the database taken by some seasoned vet.
    7.) Won't see decent bonus until your 3 or 4 year. The average rep last a year at the company. Makes sense.

    Advice to ManagementAdvice

    Honestly a college frat house. Knew plenty of people sleeping with each other after Thursday night softball games.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    carrier sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics full-time (more than an year)

    Pros

    Fun, young work environment with decent benefits.

    Cons

    Poor starting salary and commission structure

    Advice to ManagementAdvice

    Move away from the laissez faire management style in order to lessen the turnover ratio.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Executives do not respect IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Developer in Chicago, IL
    Current Employee - Senior Software Developer in Chicago, IL

    I have been working at Echo Global Logistics full-time (more than 3 years)

    Pros

    The IT dept at Echo is top notch. The entire team wants to make a great product. The IT managers are great. They can be a tad bit arrogant, but name me one IT manager who isn't one of the most arrogant people you've meet. There is a real chance for advancement in this dept, which is rare for IT. And it isn't based on favorites, but skill level. However...

    Cons

    The Executives do not give us any respect or time to do what's right. They're constantly pushing us to do things quick and easy.

    The pay and benefit structure do not match the market. The health insurance plan for families is the worst I've ever seen offered to an IT dept. The co-pay is almost $800/month. Most employees with families do not use Echo's insurance cause the cost is too high. It's cheaper for them to purchase it online or use their spouse's plan.

    The 401k matching is the bare minimum a company can offer and still legally be able to state they have matching 401k. It's all based on very long term vestments so you'll never see the matching $.

    They claim your bonuses is a max of 5%, but in reality it's only maxes out at 2.5%, vs. the standard 10% offered by most IT places. The upper management does not see bonuses as a way to reward you for hard work, instead they see it as some chicken feed to throw at you so they can say they handed out bonuses.

     The high turnover rate reflects the lack of benefits, and yet they still haven't figured it out.

    Advice to ManagementAdvice

    Give your IT dept a real competitive bonus structure. Pay for most of their health insurance, which is pretty standard for IT dept. The current benefits structure makes me NOT want to work hard or work overtime. We had record profits the last 2 years mainly due to new products pushed out via overtime by IT. But yet the IT dept is constantly given the cold shoulder.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

Echo Global Logistics Photos

Work at Echo Global Logistics? Share Your Experiences

Echo Global Logistics

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.