Echo Global Logistics Reviews

Updated September 1, 2014
Updated September 1, 2014
130 Reviews
3.5
130 Reviews
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
92 Ratings

Review Highlights

Pros
  • Echo Dallas has a great work environment for someone who wants to work hard and play hard (in 19 reviews)

  • kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly (in 14 reviews)


Cons
  • Terrible commission structure, low salary (in 11 reviews)

  • Base Salary sucks and it takes a while to build business (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Young atmosphere with a lot of green sales people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Manager  in  Troy, MI
    Former Employee - National Account Manager in Troy, MI

    I worked at Echo Global Logistics full-time for more than a year

    Pros

    High spirit and lots of people just out of college and in the work force. A good experience for learning cold calling and accountability.

    Cons

    Very regimented day to day and feels very military-esque. Most of this is due to the extreme pressure put on the supervisors to perform. What this means is that you can forget asking your bosses to leave for doctors appointments and don't call in sick or ask for vacation without someone acting like it is the end of the world. Due to the young work crowd there are a lot sales rewards based on pizza and $10 gift cards to Starbucks. Worst part of working there-even if you were good at your job you felt like you could be fired at any time in a very unprofessional manner. Also, the commission structure is nearly impossible to get to in the first year-don't believe what they tell you.

    Advice to ManagementAdvice

    The company isn't a start up anymore-stop treating it like one. The cold call to death sales tactics are not going to work much longer. You need to start hiring seasoned account reps and pay them a fair wage. People working at department stores downtown make more money that your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Lots to learn!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Pros

    Friendly Management
    Good use of technology

    Cons

    Low pay scale
    No benefits

    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative  in  Scottsdale, AZ
    Current Employee - Client Sales Representative in Scottsdale, AZ

    I have been working at Echo Global Logistics full-time

    Pros

    *Young culture, lots of energy and management is helpful
    * If you are doing your work, there is no micro-managing
    *Good training before you have numbers to meet

    Cons

    *Base salary is horrible
    *Potential to move up is pretty non-existent
    *High turn-over rate

    Advice to ManagementAdvice

    Create more opportunities to advance or pay increases with time there. ex: every six months

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Great young work culture...always looking to expand...salary could be better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Echo Global Logistics full-time for more than a year

    Pros

    Young, fun work culture
    Great for post grads looking to see what they want
    Relaxed work atmosphere, providing you do your work
    Nice location

    Cons

    Micro Managed
    Not high enough commissions
    Salary could be better
    Cold Callin

    Advice to ManagementAdvice

    Would have loved to see higher commissions and a salary bump to feel like we were working towards something worth staying for.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Great entry level experience

    Former Employee - National Account Manager  in  Chicago, IL
    Former Employee - National Account Manager in Chicago, IL

    I worked at Echo Global Logistics full-time for more than a year

    Pros

    - Excellent culture
    - Great leadership at the top
    - Industry leading technology

    Cons

    - Cutthroat industry
    - Limited commission during first year
    - Little upward mobility

    Advice to ManagementAdvice

    Find a way to create an opportunity for mid-level employees so that turnover is not as high and careers can be established.

    Recommends
    Approves of CEO
  7. 2 people found this helpful  

    Intern

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics as an intern

    Pros

    High top end compensation for most successful inside sales members

    Cons

    Sink or swim with regards to sales success

  8. 1 person found this helpful  

    Entry-level logistics, cold-call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Manager  in  Dallas, TX
    Former Employee - National Account Manager in Dallas, TX

    I worked at Echo Global Logistics full-time for more than a year

    Pros

    Laid back environment
    Very little structure
    Extensive training

    Cons

    You do not make over your base salary for the first year, and when you do start getting commission it is easily taken away. Logistics is a cut throat industry, not for the faint of heart. The first year will feel like you are only working in a call center, and becomes very boring after about 3 months. There is not much room for growth in the company; management is more set in stone.

    Advice to ManagementAdvice

    There should be better incentives for good work, besides a bar tab.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Chicago, IL
    Former Employee - Account Executive in Chicago, IL

    I worked at Echo Global Logistics full-time for more than a year

    Pros

    Good Young Environment. The people working in your group are usually helpful and supportive with the workload.

    Cons

    There is little mobility. You can change positions, but it will not be reflected in any kind of pay increase. The management is misdirecting in their plans for the future, and inaccurate about what the roll out plans are for updates and products that are supposed to ease your work. It is a long day and with very little reward.

    Advice to ManagementAdvice

    Complete projects, do not try and launch 5 different initiatives when 4.5 will not take off properly because everyone is spread too thin.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Great Company To Break Into Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales  in  Chicago, IL
    Current Employee - Inside Sales in Chicago, IL

    I have been working at Echo Global Logistics full-time for more than 3 years

    Pros

    You learn problem solving first hand.

    Cons

    Base Salary sucks and it takes a while to build business. Lead system and CRM suck.

    Advice to ManagementAdvice

    Pay more.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Fast paced, good environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative  in  Scottsdale, AZ
    Current Employee - Client Sales Representative in Scottsdale, AZ

    I have been working at Echo Global Logistics full-time for more than a year

    Pros

    We have a lot fun at work. Echo does a good job on training and keeping employees informed on the market and develops employees to help them for their career. Echo keeps the morale high by encouraging us and doing fun activities to keep people engaged. There's never a dull moment. My day goes by very fast and it's very exciting helping our clients do the inevitable and everyone shares in each other's successes. I like the people I work with and enjoy the logistics industry overall.

    Cons

    The system we use has some flaws and seems like the "red bar of death" pops up too often but the Help desk is always available and do a pretty good job at resolving any IT issues with a phone call to the dedicated IT line.

    Recommends
    Positive Outlook
    Approves of CEO

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