Echo Global Logistics Reviews

Updated August 3, 2015
209 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset

209 Employee Reviews

Sort: Popular Rating Date
  1. Client Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, solid training and all the tools to help you sell.

    Cons

    Cut throat industry and can frustrate clients quickly with not much control.


  2. Helpful (3)

    Senior management frequently ogling and courting subordinate staff

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL

    I have been working at Echo Global Logistics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Chicago headquarters is in a good location, easily accessible

    Cons

    Not a friendly working environment or culture for women. Lot's of post work week required meetings with alcohol involved.

    Advice to Management

    HR training and keep it professional

    Echo Global Logistics Response

    Jun 10, 2015 – SVP of Talent

    Thank you for taking the time to write a review. We value all our employees equally, including women, so we take these allegations very seriously. If possible, please let me or someone in HR know ... More


  3. Helpful (1)

    Inside Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fun work environment, relaxed

    Cons

    100% cold calling all day every day, management plays favorites


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A good stepping stone in beginning your career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager in Troy, MI
    Former Employee - National Account Manager in Troy, MI

    I worked at Echo Global Logistics full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Young, technology based culture. Sister company to Groupon. Very goal oriented with the desire to exceed your monthly expectations. Decent training and teams willing to help you succeed. Facilitates your account management, communication, and logistics knowledge to develop the traits in molding your career. Has a very "Work hard, play hard" mentality which allows for positive a company culture.

    Cons

    Horrible commission structure! Now this might be slightly outdated (I left EGL in 2012) but I started off my career at Echo making $30K Base Salary with 1.5% commission. After you achieve $5K paid in your base will go up to $35K and after $15K paid in two months in a row, your commission will go up to 20%. The harder you work, the greater the outcome in. However, it doesn't really offer huge growth opportunities given you would have to do HUGE numbers in order to make a decent salary. Benefits are expensive and they offer no commuter benefits. All-in-all, it's a great stepping stone but not something which allows a promising career path.

    Advice to Management

    To those that you consider high achievers, ensure that you allow them to achieve personal and financial growth so there is not as much turnover. I enjoyed the culture and my team, however, I wasn't satisfied with the return (Salary) of my work. Also, former employees were able to earn commission off closed accounts, even after they left the organization. However, when I left the organization, I was shocked to learn that I was not eligible for residual commission off my closed accounts.

    Echo Global Logistics Response

    Apr 15, 2015 – Talent Sourcing Specialist

    Thanks so much for taking the time to review your Echo experience-glad to hear how much you appreciated the culture you helped create in Troy! Our commission structure has updated a lot since ... More


  6. Helpful (2)

    Operations Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operation Support/Management in Scottsdale, AZ
    Former Employee - Operation Support/Management in Scottsdale, AZ

    I worked at Echo Global Logistics full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Growing Company, that treats employees like cogs in a machine.

    Cons

    Culture, Pay, Benefits, and the overall way employees are treated and valued.


  7. Helpful (7)

    Avoid at all costs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scottsdale, AZ
    Former Employee - Anonymous Employee in Scottsdale, AZ

    I worked at Echo Global Logistics full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Location is good in Scottsdale. Pretty obvious who writes any positive reviews about this office

    Cons

    Specific to this branch, Where do I start? Huge turnover problems, long hours with very low pay, no advancement opportunity, nepotism, HR violations, terrible leadership, they take failed managers and make them trainers, they take sales reps and make them support reps without any notice or reason why, they fire other managers to fall on the sword for the sr mgmt problems, fake/forced culture, on paper they may look good to the corporate office but people are genuinely not happy here, the list goes on but I prefer to not waste any more time. More general issues, they try to call themselves a technology company but they are severely lacking. software is not strong, releases seem to be to fix problems and never actually create anything. Terrible base pay, long road to commissions, a laughable 401k plan.

    Advice to Management

    Stop running the office like your personal toy, these are people's careers at stake! The marketing team uses these Business 101 buzz words like 'carry the load together' but they carry no actual meaning. I know I am not the first person to bring these issues to the surface so its safe to assume they do not care about fixing the problems in scottsdale.

    Echo Global Logistics Response

    May 5, 2015 – SVP of Talent

    Thank you for taking the time to write a review. We are continuously working to ensure the Echo culture is strong across all of our offices. I can assure you we take all feedback very seriously and ... More


  8. Helpful (1)

    Neutral

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Echo Global Logistics

    No opinion of CEO
    No opinion of CEO

    Pros

    Money, free food, some cool people, close to good restaurants but they don't like if you take your lunch, not much else to say, middle management is ok

    Cons

    Nepotism, ten hour days with much downtime, nosey co-workers, favoritism, they drink on Fridays in the office, golfing outside of work gets you places, they take many interviews and too many months to hire

    Advice to Management

    They should say what they mean instead of politely sending you to screw off.


  9. Helpful (6)

    Don

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Chicago, IL
    Current Employee - Senior Software Engineer in Chicago, IL

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great location.Fun companies around - Groupon and lots of startups in the same building.

    Cons

    * Not a technology company. Most software development is just maintenance * Terrible changes in management recently. Previous CTO was very smart and motivating but left in February after only a short stint. No leadership left since then. There's rumors he was let go - but that would be mind boggling and boneheaded so probably not true * No real vision since February and terrible morale. All good people are leaving/have left in March and April - most people are biding their time or sticking around for lifestyle reasons (kids, housing etc.). I'm one of them, but only for the next three months or so * Lots of ego driven managers and department leaders that just protect themselves instead of leading from the front and driving change. Favortism and unprofessionalism by VP/SVPs is at an insane level because CEO is playing part time CTO but not engaged enough * Can't hire even to keep up with attrition

    Advice to Management

    Bring in a leader that's strong technology wise and will drive innovation. Company is at a crisis level in IT since previous leader departed.

    Echo Global Logistics Response

    Jun 12, 2015 – HR Representative

    Thanks for your review. We are looking forward to positive changes this year and, as you know, are happy to announce a new addition to our senior leadership team, Tim Kutz our Chief Information ... More


  10. Great Company, fun place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The company is growing leaps and bounds, it has a fun, fast pace feel.

    Cons

    Due to the fast growth we struggle to keep up with the growing work load.

    Advice to Management

    Try to staff before there is an urgent need in a department.


  11. Helpful (4)

    Headed downhill fast

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Side
    Current Employee - Customer Side

    I have been working at Echo Global Logistics

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can wear jeans, in fact you can wear hoodies, sandles, hats. Don't worry about shaving either.

    Cons

    1) Be transparent. 2) Better is the Only Way. 3) Carry the Load Together. All buzz phrases thrown around by the new talent team. 1) Unfortunately, there is no transparency into your ever-changing pay. Salary absolutely will change every year, and it is always something bad disguised as something good. In reality, they'll pay you just enough to keep you from quitting. 2) It continues to get worse. The only reason I haven't left yet is because I can't get the time off work to interview, talk about a vicious cycle 3) 1 and 2 have created such a toxic atmosphere that all departments are constantly at odds with each other. DO expect to put in long days, and do not expect it to be noticed or appreciated. There are some people here making money, but it isn't from effort. If you drink the kool aid, brown nose the right people, and get a little bit lucky, they will just start giving you accounts. This is the only place I have worked that rewards mediocrity. You will honestly get further by keeping your mouth shut and blending in than by putting in effort or questioning any of the backwards methodology of Echo.

    Advice to Management

    Practice what you preach. That means following the same Echo values that you etch into our brains every day . Stop catering to only your shareholders. Ditch the phony Echo Engage social media site.



Showing 209 of 211 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.