Eddie Bauer

  www.eddiebauer.com
  www.eddiebauer.com

Eddie Bauer Reviews

Updated November 17, 2014
Updated November 17, 2014
246 Reviews
2.9
246 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Eddie Bauer President & CEO Michael Egeck
Michael Egeck
80 Ratings

Review Highlights

Pros
  • Good work-life balance (except around holidays: retail) (in 9 reviews)

  • Great discounts on items you can wear to work (in 13 reviews)


Cons
  • No work- life balance unless working every holiday and weekend count (in 21 reviews)

  • Customers take advantage because they threaten to call customer service (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Like it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in San Francisco, CA
    Current Employee - Store Manager in San Francisco, CA

    I have been working at Eddie Bauer full-time (more than 5 years)

    Pros

    Good relationship with manager, fair expectations, upper management listens, good training.

    Cons

    Same as all retail, weekends and holidays. Can be draining emotionally and physically.

    Advice to ManagementAdvice

    Keep listening to the field associates

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Best company to work for until 2013 when a new VP of stores joined.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Director in Hartford, CT
    Current Employee - District Director in Hartford, CT

    I have been working at Eddie Bauer full-time (more than 10 years)

    Pros

    The people and product were great.

    Cons

    Pressure to change things out of your control such as the traffic entering the location.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Best team ever.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Guide in Littleton, CO
    Current Employee - Sales Guide in Littleton, CO

    I have been working at Eddie Bauer part-time (less than an year)

    Pros

    Love my coworkers! Flexible schedule with hours available. Competitive pay and bonuses available!

    Cons

    Same as all retail, upper management is usually unreasonable and micromanages stores that are not making their goal.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Too many task

    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Eddie Bauer full-time (more than an year)

    Pros

    loyal customer base- good quality clothes

    Cons

    no work life balance, change promo , windows, door signs daily, don't treat everyone the same

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Going down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Columbus, OH
    Current Employee - Coordinator in Columbus, OH

    I have been working at Eddie Bauer part-time (more than 3 years)

    Pros

    Meet great people, work in a friendly atmosphere.

    Cons

    Management, improve on treating workers better.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Great growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Eddie Bauer

    Pros

    Fun culture, passionate people, and amazing opportunities for lateral and vertical growth if you are willing to drive your career.

    Cons

    Workload can be high, but it also provides great growth opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Negative environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eddie Bauer part-time (less than an year)

    Pros

    Customer base are interesting and fun to talk to. The associates are kind and intelligent people. The Ascent line is high quality.

    Cons

    The management is negative, they hire great people then treat them like morons. The company is hiring inexperienced store management who don't know how to communicate and the overall morale is poor in more than one location. Not enough variety in stores, have to send too many customers to on-line shopping.

    Advice to ManagementAdvice

    Hire Store level management with experience. Let employees work without micro managing them. When employees are happy, that spreads to customers and the sales go up.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    used to be a great company to work for

    Former Employee - Co-Manager
    Former Employee - Co-Manager

    I worked at Eddie Bauer full-time (more than 8 years)

    Pros

    They had excellent bonus incentives for all employees. Great discounts.

    Cons

    The company's focus on loyal employees changed.

  10.  

    Awesome people and place to work when they don't lay off talent en masse after relocating them to work there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Web Designer in Bellevue, WA
    Former Employee - Web Designer in Bellevue, WA

    I worked at Eddie Bauer full-time (more than an year)

    Pros

    Working in Bellevue WA was a great place to work and next to Seattle Proper. The EB environment was genuine and sincere, fun and dynamic environment where people tended to have very entrepreneurial spirits. EB was also a very creative workforce and there was a higher level of collaboration than in some other venues or retailers I worked in.

    Cons

    The CEO at the time was a micromanager who drove every decision to a granular level while also shooting decisions from a narcissistic view of the brand. This person is no longer there but basically got caught up wanting to be a expeditionary mountain climber with the elite athletes and blog selfies about it on the company dime. Had no thought at destroying other associates lives by laying off people who were better and passionate about the brand value first - with mouths to feed. Think he ran off with a model in the end -- with golden parachute.

    Advice to ManagementAdvice

    Eddie would roll in his grave if he knew his customer service oriented brand got heisted by an ego maniac with a pedigree from the East. You had far too many talented dedicated people on staff to let go with a board room signature ... They could have catapulted EB brand into the hemisphere with team synergy. Instead you sent them to Google, Microsoft, Amazon etc where you can't afford to bring them back now. But thanks for the career boost as EB is a stepping stone now to cross functional disciplines.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Good Company, Poor Decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eddie Bauer full-time (more than an year)

    Pros

    Compensation, Heritage, Mission, Benefits, Budget

    Cons

    Constant flux of leadership and snap decisions makes for an inconsistent strategy and culture.

    Recommends
    No opinion of CEO

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