Eddie Bauer Reviews

Updated October 30, 2014
Updated October 30, 2014
238 Reviews
2.9
238 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Eddie Bauer President & CEO Michael Egeck
Michael Egeck
77 Ratings

Review Highlights

Pros
  • Good work-life balance (except around holidays: retail) (in 9 reviews)

  • Great discounts on items you can wear to work (in 13 reviews)


Cons
  • No work- life balance unless working every holiday and weekend count (in 21 reviews)

  • Customers take advantage because they threaten to call customer service (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Eddie Bauer

    Pros

    Fun culture, passionate people, and amazing opportunities for lateral and vertical growth if you are willing to drive your career.

    Cons

    Workload can be high, but it also provides great growth opportunities.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Was the best, now behind the pack

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eddie Bauer full-time (more than an year)

    Pros

    Great new direction and CEO.

    Cons

    Too many old school thoughts. Not flexible and antiquated thinking.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    used to be a great company to work for

    Former Employee - Co-Manager
    Former Employee - Co-Manager

    I worked at Eddie Bauer full-time (more than 8 years)

    Pros

    They had excellent bonus incentives for all employees. Great discounts.

    Cons

    The company's focus on loyal employees changed.

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  5. 1 person found this helpful  

    Never a dull moment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Developer in Bellevue, WA
    Current Employee - Product Developer in Bellevue, WA

    I have been working at Eddie Bauer full-time (more than 8 years)

    Pros

    Challenging, Great Associates, Convenient Location (for most), Compensation

    Cons

    Challenging, Unpaid Overtime, Legacy Systems

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good Company, Poor Decisions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eddie Bauer full-time (more than an year)

    Pros

    Compensation, Heritage, Mission, Benefits, Budget

    Cons

    Constant flux of leadership and snap decisions makes for an inconsistent strategy and culture.

    Recommends
    No opinion of CEO
  7. 1 person found this helpful  

    No longer a pleasure to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Guide in Seattle, WA
    Former Employee - Sales Guide in Seattle, WA

    I worked at Eddie Bauer part-time (less than an year)

    Pros

    Able to get hired as a store manager without any experience.

    Cons

    Managers only care about sales. No longer are there employees that love the company and the product, it's all about your goals and how many credit cards you sell.

    Advice to ManagementAdvice

    Appreciate your employees that are hired with experience and knowledge and hire managers that have experience and actually use outdoor technical clothing.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    great workplace

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eddie Bauer

    Pros

    great employee discounts on everything

    Cons

    wasn't trained properly around holiday

  9.  

    Classic American Brand With Much Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing
    Former Employee - Marketing

    I worked at Eddie Bauer full-time (more than 3 years)

    Pros

    Great heritage, real company started by a real individual with a REAL story. Strong brand recognition and wonderfully loyal consumers with amazing stories about the products.

    Cons

    Had fallen out of touch with its brand roots and therefore was not bringing new consumers into the franchise. Did not stand for anything to their customers at the time, though they were working on reestablishing themselves as a true outdoor brand. As a consequence, this could be a really chaotic organization-- more so than other retailers-- and you could find yourself constantly jumping through hoops to please the management team.

    Advice to ManagementAdvice

    Treat employees with trust and respect and allow them to do the jobs for which you've hired them.

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    Assistant Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Eddie Bauer full-time (more than an year)

    Pros

    I had the opportunity to bonus monthly based on store sales

    Cons

    Corporate did not support managers/associates, pressure to get sales/sign customers up for credit cards was too high and with little benefit to those who were good at it, sales changed all of the time and I spent hours updating the store, little benefit to working hard, I would never recommend working here

    Advice to ManagementAdvice

    Depending on your district and store team, bonusing was possible. However, corporate set our hurdle so high that I almost never bonused. I was pushed more to nag associates about credit cards than I was to support them. I left because my team was unhappy and I wasn't given the resources I needed to support them the way they deserved.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    ASM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Southlake, TX
    Former Employee - Assistant Store Manager in Southlake, TX

    I worked at Eddie Bauer full-time (more than an year)

    Pros

    Relaxed dress code, store associates

    Cons

    Company constantly changing or removing bonus structures without notice.

    Advice to ManagementAdvice

    Stand behind your store employees they are the face of your company.

    No opinion of CEO

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