Eddie Bauer

  www.eddiebauer.com
  www.eddiebauer.com

Eddie Bauer Reviews

Updated December 17, 2014
Updated December 17, 2014
254 Reviews
2.9
254 Reviews
Rating Trends

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Eddie Bauer President & CEO Michael Egeck
Michael Egeck
84 Ratings

Review Highlights

Pros
  • Good work-life balance (except around holidays: retail) (in 9 reviews)

  • Meet great people, work in a friendly atmosphere (in 13 reviews)


Cons
  • No work- life balance unless working every holiday and weekend count (in 22 reviews)

  • no work life balance, change promo , windows, door signs daily, don't treat everyone the same (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    bankrupt for a reason

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eddie Bauer full-time

    Pros

    very friendly working environment; work/life balance as the company promotes an outdoor, healthy lifestyle; great employee discount.

    Cons

    new CEO wants new ways of doing things every other month, as a result, the company's vision & mission get shifted around; no one in the company seems to know who their customer is anymore; a lack of good leadership and top talents in the company because there is nothing there to attract them; not surprisingly, the company not profitable.

    Advice to ManagementAdvice

    know thy customer

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    N/A

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eddie Bauer

    Pros

    Great work life balance. Great opportunity for growth.

    Cons

    Internal systems are outdated and need updating.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great first retail start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Raleigh, NC
    Current Employee - Sales Associate in Raleigh, NC

    I have been working at Eddie Bauer part-time (more than 5 years)

    Pros

    *builds strong customer service above and beyond other places
    *great employee discount
    *builds lifetime relationships with customers

    Cons

    *very difficult to move up
    *upper level management micromanages to the point of taking away from customer experience

    Advice to ManagementAdvice

    *the intense micromanaging that has grown has taken managers away from the sales floor and hurts the strong customer service plans that are important
    *listen to managers suggestions that will make the process on the ground smoother

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Supportive Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Eddie Bauer (more than an year)

    Pros

    If work work hard you will be compensated. Also upper management will help you out when you ask. You can work your way up the ranks if you put it out there.

    Cons

    You are on your own with product knowledge, and sale signage changes regularly so you have to find payroll for that.

    Advice to ManagementAdvice

    Please follow up with DD to make sure they are properly training the management team and not just leaving it up to tenured staff.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I enjoyed working here for two years, but there weren't any opportunities to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eddie Bauer part-time (more than an year)

    Pros

    The biggest pro is the employee discount, even on clearance merchandise.

    Cons

    After two years of excellent performance reviews and being named associate of the district twice, I only received a 24 cent raise.

    Advice to ManagementAdvice

    Reward great performance and attitude. Promote from within rather than hiring college kids with no experience for the management positions.

    Doesn't Recommend
    Negative Outlook
  7.  

    Not a bad company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager
    Former Employee - Assistant Store Manager

    I worked at Eddie Bauer

    Pros

    People are very passionate and the pay is higher than the average with the type of business it is.

    Cons

    They always, I mean always, promote within. That's a good thing to an extent. sometimes though I think a new face as a supervisor is good. People don't see that person as just another employee who is now a supervisor, they see them strait off the bat as an authority figure.

    Advice to ManagementAdvice

    How about work with your employees more. If you are called to come, just go in.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Good Discount, Nice Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-time Sales in Littleton, CO
    Former Employee - Part-time Sales in Littleton, CO

    I worked at Eddie Bauer part-time (more than an year)

    Pros

    The management was good and it was a good part-time job.

    Cons

    I wouldn't have worked here full time because of the pay and I disliked how they really made it a point of turning in any concerns with internal theft. It was almost as if they thought EVERYONE was stealing. Yes, there is theft everywhere, but they seemed to go over and over it to the point it was ridiculous.

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Fun working with the store team.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Eddie Bauer (more than 3 years)

    Pros

    The clothing discounts are great!

    Cons

    No set hours, hate on call shifts

  10. 2 people found this helpful  

    Wonderful associates, aggressive managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Missoula, MT
    Former Employee - Sales Associate in Missoula, MT

    I worked at Eddie Bauer (less than an year)

    Pros

    Great group of associates. A particular manager was wonderful and welcoming and loved by customers and associates.

    Cons

    Very aggressive management style did not fit with my personality. Very aggressive. Did not appear to nurture good employees who were outside the "group". Saw seasonal person go two weeks with no shifts because she didn't push credit cards enough. It's a case of loving the brand (I'm a long time loyal customer) but disliking the work environment. Aggressive sales style and fostering unhealthy competition between associates - not good. Management needs to LEAD and not foster negativity. Experience here has changed the long standing relationship I had with EB as a customer...sadly.

    Advice to ManagementAdvice

    Reward managers who nurture employees and speak to their weaknesses instead of denying them hours. Be honest in interview process about expectations.

    Doesn't Recommend
    No opinion of CEO
  11. 3 people found this helpful  

    Best company to work for until 2013 when a new VP of stores joined.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Director in Hartford, CT
    Current Employee - District Director in Hartford, CT

    I have been working at Eddie Bauer full-time (more than 10 years)

    Pros

    The people and product were great.

    Cons

    Pressure to change things out of your control such as the traffic entering the location.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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