Edelman Reviews

Updated March 25, 2015
1023 reviews filtered by
  • Any Location
  • Any Job Title
4.0
1,023 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Edelman President and CEO Richard W. Edelman
Richard W. Edelman
817 Ratings

Pros
  • Lots of resources available to employees and good work-life balance culture (in 65 reviews)

  • Many smart people to work with on a diverse portfolio of projects (in 62 reviews)

Cons
  • Extremely high work pressure means that work life balance is adversely impacted (in 137 reviews)

  • Long hours; org structure difficult to understand/navigate (in 94 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Edelman DC: Great place to work and grow

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edelman

    Pros

    Great team culture, variety of disciplines, great agency to learn and grow

    Cons

    Lack of office space for transitioning hires

  2. Admins are overworked and under appreciated because we are not "billable."

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant in Chicago, IL
    Current Employee - Executive Assistant in Chicago, IL

    I have been working at Edelman

    Pros

    Food cart on Tuesday & Thursday
    Thirsty Third Thursday's
    Free fruit & Starbucks coffee
    Casual dress code

    Cons

    Too many low, mid and high-level managers giving you work to do. It's rediculous.

    Because it's a pool-based system for VPs and above, they overwork employees and don't hire enough so they can pocket the remaining budget money at the end of each fiscal year.

    Ageism: they will not hire someone in their late 20s and 30s hoping to break into the industry in an entry level position (AAE) as they like to start them out of college.

    It's very tough to transfer to the account side when you've been hired as an admin.

    No career growth for admins. Period.

    They run the private company as if it publically owned as they are so focused on profit. Even at the expense of employees.

    Turnover rate is alarming.

    Long hours, especially near the end of the fiscal year.

    A few long-term male managers are very flirtatious which creates an uncomfortable work environment.

    Advice to ManagementAdvice

    Your reputation will continue to be reduced by both former and current employees, until you make changes to your management paradigm.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. Great Exposure, Comes With Great Stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY

    I have been working at Edelman full-time (more than a year)

    Pros

    - Access to amazing opportunities, allowing you to work with established brands and organizations
    - Plethora of resources and areas of the company designed to help you build and shape a unique set of skills based on your personal passions

    Cons

    - Corporate processes can be very stifling (i.e. only able to be promoted once a year and a maximum number of people can be promoted. So promotions become more focused on Edelman protocol than individual's actual merit)

    - Work/life balance is poor. While company tries to encourage a life beyond Edelman, nuclear teams are very judgmental and dissuading about working an actual 9-5. 10 hour days are norm. Also, 'always on' is expected and high stress is pervasive in day-to-day office energy.

    Advice to ManagementAdvice

    - Promotions: Provide more frequent rounds of promotions (vs. once a year)
    - Work/Life Ratio: Set clearer expectations with clients so that your Edelman employees are not punished for investing in a personal, non-work life during non-work hours.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good company, good experience and big clients. Perfect start for anyone wanting to get big agency experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in New York, NY
    Former Employee - Senior Vice President in New York, NY

    I worked at Edelman part-time (more than 8 years)

    Pros

    Big agency experience, good clients

    Cons

    Very political and seems that only men are in the super senior positions (there a FEW key women - but it's mostly men).

    Recommends
    Positive Outlook
    Approves of CEO
  6. Strong company challenged by scale, leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at Edelman (more than 5 years)

    Pros

    You will learn from some of the best in your field. You will work on the biggest brands or biggest challenges facing any industry. You'll be challenged by your peers and clients alike. You will work hard and be compensated well.

    You will also have extraordinary flexibility in your career; the firm (generally) recognizes that value comes in many shapes and sizes and that you are more effective if you're passionate so there are amazing opportunities to try new things, travel to new places, to take chances or chart your own course.

    There is still a family atmosphere, and Richard cares deeply about that part of the culture.

    Despite the cons below, Edelman remains the best of the big firms. Whatever her challenges, they aren't the ones driven by public holding companies that focus on short-term thinking and treat employees like rows on a spreadsheet.

    Cons

    The company defies logic when it comes to growing at scale, but at the same time there are real cracks under the surface.

    -Upper management (office-heads and up) has become extraordinarily political and more focused on "management" then leadership or client work. Understandable at many levels given the pressures of growing big things. Unfortunately they are also pretty homogeneous when it comes to philosophical outlook; not a problem if you're well on the political left, but challenging if you're on the center-right.

    -Layers and layers. Five years ago, Dan Edelman's mantra of "everyone is an account executive" rang true. Today, not nearly as much. The firm has added large numbers of "operations" people, "practice" people, and other kinds of people that don't really face clients as a key part of their job. Unclear how much value they bring, but HOLY COW CAN THEY WRITE LONG EMAILS OUTLINING SMALL CHANGES.

    -Bad apples. Everyone has them. Edelman seems to have some at the very top of the chain. From abusive to unethical, it's unclear how the very top doesn't see them clearly for what they are. Suspending one is a good down payment.

    Advice to ManagementAdvice

    Add some diversity of THOUGHT to the executive committee. Stop rewarding operators and bureaucrats. Spend more time asking "what's good for the client?" than "what's good for my agenda?"

    Recommends
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful

    Overall a great company; local office incredibly challenging and facing a difficult future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid-Level in Portland, OR
    Former Employee - Mid-Level in Portland, OR

    I worked at Edelman full-time (more than 3 years)

    Pros

    -Constant challenges, diversity of experiences, access to top talent across the globe, lots of interesting IP comes out
    -Many leaders outside the local office are fantastic and have become trusted mentors

    Cons

    -Local management has created a fear-based culture
    -Constant turnover
    -Lots of drama and rumors, gossip
    -Management attempts to be transparent, but it is completely inauthentic
    -The best leaders leave; ditto for staff members (generally)
    -Local leadership tends to be filled out by staff who, frankly, are socially awkward, work with their doors shut nearly all of the time and treat work as if the office is life and death (people absolutely lose their passion here and the majority have one foot out the door)
    -Training became a joke
    -Technology is old and IT support is poor (the local IT guy was great, but we rarely had access to him)
    -Work-life balance absolutely does not exist in this office
    -Company as a whole can move as slow as molasses
    -Can be incredibly arrogant and judgy of other agencies/companies/clients
    -Salary is not competitive
    -Someone in tears nearly every week (if not more)
    -Not a level playing field - feels like "friends" are promoted and granted ridiculous awards
    -Lack of professionalism from local management - inappropriate remarks made in front of office was not unusual (and they wondered why people were so quiet in meetings!)
    -Weekly happy hours are a joke - felt very "forced" and the senior leaders clearly didn't want to participate (ditto for the holiday breakfast they would grudgingly make)
    -Social media efforts of local office are a joke; everything has to be approved and it's obvious. So "corporatized" it's ineffective

    Advice to ManagementAdvice

    Needs new local leadership

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. Good learning ground for young or professionals. Gets bogged down in politics at higher levels.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President in San Jose, CA
    Former Employee - Senior Vice President in San Jose, CA

    I worked at Edelman full-time (more than 3 years)

    Pros

    Big company, smart people, resources. International, and that gives people the opportunity to travel, work abroad and try different options.

    Cons

    Politics & siloed operations really hinder teamwork and client service. Offering is pretty dated by now. Would benefit from fresh senior leadership in key roles.

    Advice to ManagementAdvice

    Rethink the client service experience: client first. Broaden offerings in digital marketing.

    Recommends
    Negative Outlook
    No opinion of CEO
  9. Entrepreneurial organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Supervisor in Seattle, WA
    Current Employee - Senior Account Supervisor in Seattle, WA

    I have been working at Edelman

    Pros

    Opportunity to chart your own career path, work with smart people, good company culture.

    Cons

    Disparities from team to team and office to office.

    Recommends
    Positive Outlook
  10. Best Place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edelman

    Pros

    Wonderful experience, Great culture, and work life balance. I miss working here.

    Cons

    I can't think of one.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    Underlying Hatred

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality in New York, NY
    Former Employee - Quality in New York, NY

    I worked at Edelman full-time

    Pros

    Great Company to work for and grow in. Interesting and compelling work. Brilliant and creative stuff happening over there. Some great people to work side by side with. Beautiful office in NYC.

    Cons

    Weird, mental and emotional manipulation attempted repeatedly by managers and directors. Some people want you to succeed because that means everyone succeeds, but some people (mainly in leadership) want to crush you. I've never experienced anything like it. Even after I left, I continued to receive snarky, unprofessional, and unprompted emails and correspondence with managers and directors. But at least It made me feel even more confident in my decision to leave Edelman.

    Advice to ManagementAdvice

    Require managers to take management classes or management training so they don't behave like evil villains. Especially the ones who have been around for a long time and consistently proven to have outdated and inefficient management techniques and approaches.

    Recommends
    Positive Outlook
    No opinion of CEO

Work at Edelman? Share Your Experiences

Edelman

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.