EdgeRock Technology Partners

www.edgerock.com
Employer Engaged

EdgeRock Technology Partners Reviews

Updated December 5, 2014
Updated December 5, 2014
24 Reviews
3.6
24 Reviews
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Frank Selldorff
4 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Aggressive and Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Manager in Boston, MA
    Current Employee - Client Services Manager in Boston, MA

    I have been working at EdgeRock Technology Partners full-time (more than 3 years)

    Pros

    We have to step back and look at the staffing industry as a whole. The staffing industry is hard industry to succeed in. EdgeRock does a great job in training employees and giving them the right tools to be successful. The salary is good but the commission structure is among the best. The type of people that will succeed in this industry have to be dedicated, personable and hard working. If you are all then this is a great place to work in. The upper management work hard in evaluating the current practices and making changes where necessary to improve employees work environment. The employees around you make the place even better. Most all of them are here to help you succeed and will offer additional training if needed. It is a fun environment, hard but fun.

    Cons

    Need to put in place continuous training. Long work days.

    Advice to ManagementAdvice

    Try to stay positive and it will create a positive workplace.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Niche industry, solid culture - a challenge but also fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Manager in Boston, MA
    Current Employee - Client Services Manager in Boston, MA

    I have been working at EdgeRock Technology Partners full-time (more than 3 years)

    Pros

    *New office is really nice, especially the café which has a FOOSBALL TABLE. Phones, computers and work areas are top notch too.
    *The people are awesome. Have made some really good friends here and the culture is young but mature. Everyone is hungry for success.
    *Managers don't micro manage but hold you to a certain standard of productivity. Great for those that like a challenge and that enjoy owning their own desk.
    *You can make a ton of money if your on top of your game.
    *Competitive but collaborative environment
    *pumpkin carving contests, foosball tournaments, etc.
    *Location is good

    Cons

    *There could be more variety on where the monthly socials are held and not just in the office.
    *Not everyone is able to "hit the ground running" the same way. People have different learning styles and management could take that into account when training.
    *Its a grind. Not a good fit for anyone that doesn't like the phone or gets easily frustrated

    Advice to ManagementAdvice

    Sick days!!
    More ongoing training for managers on how to train other people and manage their own work at the same time.
    Ability to work from home sometimes would be nice

    Recommends
    Positive Outlook
  3.  

    It was terrible. I'd rather give zero stars.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in Boston, MA
    Current Employee - Business Development Manager in Boston, MA

    I have been working at EdgeRock Technology Partners full-time (more than a year)

    Pros

    - You learn to use a Corporate phone system and a staffing database
    - A few of my peers were very kind
    - Almost all of the office meets to socialize at a bar on Fridays
    - Company events are generally nice - Summer Picnic and Holiday Party (1 drink maximum)
    - Call time and phone dial metrics are posted twice a day
    - Company-wide conference calls to collaborate twice a day
    - Quarterly meetings to discuss where the business is and where it is headed

    Cons

    - Below average pay structure (Management believes (or pretends) it's industry leading)
    - Minimum benefits (Use of time-off is frowned upon)
    - Very long hours (Often told the long hours aren't enough)
    - Poor ethical practices (Ask how they started the business with an already established Client/Consultant database)
    - 'Old Boys Club' atmosphere that seriously limits growth of new employees (You can't get into the circle)
    - Favoritism based on personal relationship with Management (Generally exclusive to the few employees that remain from the companies first year)
    - Detached CEO comes into the office only sometimes, but remains behind a closed door (More of a silent investor)
    - Awful training (consists of being directed to dial more numbers)
    - Overly metrics focused (Strong direction to pursue quantity rather then quality)

    Advice to ManagementAdvice

    Hire new management.

    More realistically, bring in employees for the long-term rather than trying them on like a pair of shoes. Allow your employees to meet their Clients and/or Consultants. Reward success more effectively. Lighten the stiff atmosphere - it's crippling. Foster an environment that allows employees to be professionals rather than one that promotes ticking a series of boxes labelled Clock-in at 8, Clock-out at 7, Dial 180+ times, Spend 3.5+ hours of talk time on the phone each day. You may find that, when allowed a level of individualism, the most intelligent of employees will achieve the most success and become your greatest assets.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    EdgeRock Technology Partners Response

    Dec 5, 2014Marketing Manager

    Thank you for posting. While we wish you had shared some of your concerns while you were with us, we still appreciate and value the feedback. We understand as an organization that this type of ... More

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  5.  

    Churn and burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EdgeRock Technology Partners full-time

    Pros

    Start-up feel. Good benefits. Some really good people. The atmosphere and view from the 3rd floor is amazing. Multiple computer screens. New equipment. Unlimited snacks and drinks. Casual Fridays.

    Cons

    Management is lackluster and less than transparent despite how transparent they project themselves to be. Think smoke and mirrors and the old adage if it sounds too good to be true it usually is. How good the company is doing isn't necessarily how good you are doing. The "managers" and team leads are employees who have been promoted from within and are without the proper training and/or experience/education. Selection is determined by how well liked you are and how much you suck-up and is not based on your performance or metrics. You are either on the bus, or under the bus, usually the latter.

    The majority of new hires wont make it past a few weeks and even fewer past a few months. Desks are always empty and you are better of not trying to get to know the people coming in because there is a good chance they wont be there for long. I have never worked for a company with such a high turnover rate. This is definitely not a good choice for someone that's looking for vertical career growth, advancement, and a steady income. Do yourself a favor and do not bother to work here.

    Advice to ManagementAdvice

    Get some real business acumen and some real training. You claim to be concerned about the long-term success of the company, well then do something to see it through. Also, you think you are all that, however you are not. Treat people with respect. Stop the favoritism. Actually train people and take responsibility and initiative for the performance of all those who work for you. It starts from the top.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good spot for the right people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Manager in Boston, MA
    Current Employee - Client Services Manager in Boston, MA

    I have been working at EdgeRock Technology Partners full-time (less than a year)

    Pros

    Let by industry experts who are determined to grow.

    Cons

    Ramp up and support is minimal.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Not for Everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Manager in Boston, MA
    Former Employee - Client Services Manager in Boston, MA

    I worked at EdgeRock Technology Partners full-time (less than a year)

    Pros

    Decent pay and flexible vacation time. Great people, I became good friends with the majority of the people on my team and those not on my team I was able to connect with outside of regular work hours. Management style from team leaders was great, no micromanaging and always supportive.

    Cons

    During the interview process I was told it was extremely easy to make over six figures and in fact a majority of the employees there were making well over that. Quickly came to the realization that only the Client Services Managers and Recruiters that had been there for several years were making over $100k. Organizationally set up to only benefit the most tenured CSMs and let the newer ones either succeed or fail on their own. Sending the 2 most tenured reps to conferences certainly brings more revenue into the business but does not help the newer CSMs struggling to create and build relationships in a time where everyone is cutting down on their vendors.

    Found training to be rushed and not focused on the appropriate areas. Extensive time spent on the use of the flawed CRM in place and less on the technical aspect of the ERP world and the types of conversations we'd be having. As a sales professional, I would find it beneficial to actually know what I am talking about with potential clients instead of just "picking it up as I go".

    Was told in the first 1-2 months that it would take at least a year to start building a book of business as well as the relationships that would start yielding positive results. After 3-4 months, started feeling significant pressure to deliver immediate results and saw other CSMs lose their jobs who had been there for less than a year. Also found it a bit counterproductive for upper management to bully or embarrass employees in forecast meetings for any number of reasons, not only relating to performance.

    Absolutely no career growth. You can work hard enough to put a "Senior" in front of your title but that is the highest level you can expect to achieve while you are there.

    Advice to ManagementAdvice

    Team-leads keep doing what you are doing. You are with the other CSMs and Recruiters and understand the grind. Having meetings or exercises around struggles and successes you have had and how to avoid/achieve those would be more useful.

    Upper management should revisit the processes in place. When you tell your employees that there is nothing that separates the company from other staffing companies besides you as the employee, as admirable as that is it creates frustration for business development when there is a lack of marketing or brand recognition.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Recruiter in Boston, MA
    Current Employee - Technical Recruiter in Boston, MA

    I have been working at EdgeRock Technology Partners full-time (less than a year)

    Pros

    -Excellent training program
    -Everyone is helpful and wants one another to succeed
    -Awesome office environment
    -Company holds a high standard for business conduct
    -Great commission structure

    Cons

    -Tough to pick up right away due to a lot of information, but not bad to get the hang of

    Advice to ManagementAdvice

    Keep doing what you have been doing, awesome opportunity and great work environment. I actually look forward to coming into work everyday.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Sales Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Manager in Boston, MA
    Current Employee - Client Services Manager in Boston, MA

    I have been working at EdgeRock Technology Partners full-time (less than a year)

    Pros

    Great training
    Lots of development
    Great mentorship

    Cons

    Sales is not for everyone

    Advice to ManagementAdvice

    doing great.. maybe a slower transition into dealing directly with clients for some..

  10. 2 people found this helpful  

    It is what you make of it...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at EdgeRock Technology Partners full-time (more than 3 years)

    Pros

    - Ability to make money
    - Location
    - Fun employees
    - Latest technology/workspace provided

    Cons

    - Continuously see those who work the hardest get the short end of the stick, possibly due to a lack of guidance
    - Lack of recognition to those who deserve it
    - Benefits are average, it would be nice to see a company that wants to be the most prestigious in the industry have ABOVE average benefits
    - Lack of company culture outside of the workplace

    Advice to ManagementAdvice

    - Bring in someone from the outside to add a fresh perspective to the management team. It could provide huge benefits.
    - More recognition, not necessarily monetary, for those who do good work.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Thriving Company, Inclusive Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at EdgeRock Technology Partners full-time (more than a year)

    Pros

    The culture at EdgeRock is very inviting, social, and supportive. Since day one, I have felt very accepted and appreciated. EdgeRock offers excellent & thorough training, that doesn't end after your first couple of weeks. They recognize the strengths in every employee and leverage these strengths by providing great career development opportunities.

    The best thing about the structure of the organization is that there isn't a hierarchy between employees & the exec team. The VPs and team leads sit among the recruiters & sales managers which makes it a very inclusive & approachable working environment. Everyone helps one another succeed in an often challenging industry and there is no "every wo/man for her/himself" attitude.

    The ERP industry is very lucrative right now so this is a great place for anyone with sales or recruiting experience or with no experience. EdgeRock is thriving & growing quickly and is making a strong name for itself in the industry. You definitely want to be apart of their journey.

    Cons

    The hours are long and the work can be somewhat of a grind. However, the teams are very motivating and driven, so if you put in the effort - you will reap the rewards.

    Advice to ManagementAdvice

    Provide more after work social gatherings for employees so they can socialize without the stress of day to day duties. Reward employees who work hard & make money with more time off and/or flex time.

    Recommends
    Positive Outlook
    No opinion of CEO

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