Edgepark Medical Supplies Reviews

Updated March 10, 2015
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2.3
33 Reviews
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Michael Petras Jr
6 Ratings

Employee Reviews

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  1. Visibility with upper management

    Former Intern - Financial Analyst Intern in Twinsburg, OH
    Former Intern - Financial Analyst Intern in Twinsburg, OH

    I worked at Edgepark Medical Supplies as an intern (less than a year)

    Pros

    As an intern, was given a lot of responsibility and work was seen by the executive team.

    Cons

    Technology/systems seem to be outdated. Open style seating does not give a lot of privacy but makes it a more casual environment.

  2. Ok but not what I thought it would be

    • Senior Management
    Current Employee - Customer Care Specialist in Twinsburg, OH
    Current Employee - Customer Care Specialist in Twinsburg, OH

    I have been working at Edgepark Medical Supplies

    Pros

    The pay is decent. You get PTO and sick time on your first day.

    Cons

    They don't care about their workers. You will get a point for being one minute late. It doesn't matter if you have a doctor's note you still get a point. You can barely take a breather after taking a call bc they want you to keep taking calls.

    Advice to ManagementAdvice

    Appreciate your workers more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful

    Avoid EP at all costs

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edgepark Medical Supplies

    Pros

    The pay/bonus structure was all right...but if you didn't meet all of the requirements (number of calls a day, etc.), they refused to give it to you. Overtime wasn't really done and you were able to leave work at work and forget about it

    Cons

    Everything else. Seriously. The company culture was horrible - it was a culture of fear. You worked hard enough not to get fired. managers played favorites and many shouldn't have been in their positions.

    Doesn't Recommend
    Neutral Outlook
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  5. 2 people found this helpful

    Stay Far Far Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Device Specialist
    Former Employee - Medical Device Specialist

    I worked at Edgepark Medical Supplies full-time

    Pros

    The hours are pretty standard, you can leave work at work (very little reason to stay late), the company has a nice gym

    Cons

    EVERYTHING ELSE: management has either never been trained or trained extremely poorly. Favoritism runs rampant throughout the company - if you're one of the "chosen few" life is good. If not, good luck. Management focuses on all the wrong things: writing up employees for being a minute late more than twice (yes, this really happens. I was written up for clocking in at 8:31 three times.) They have a weird, secretive way of choosing how people are promoted - you have almost NO say in what department you go to. They didn't have an internal job board for which you could apply to other company jobs. Instead, your manager would decide what positions would be "appropriate" for you.

    Basically - they operate with a culture of fear: people work just hard enough to get by and not get fired. By far the WORST place I've ever worked. I wouldn't wish it upon my worst enemy.

    Advice to ManagementAdvice

    Talk to you entry-level and mid-level non-management employees (but make sure they know there won't be any fear of retribution). You'll find out that most management is completely inept and spend their days listening in on other people's phone calls instead of trying to develop their staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Wish I never worked there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Warehouse/Report Developer in Twinsburg, OH
    Former Employee - Data Warehouse/Report Developer in Twinsburg, OH

    I worked at Edgepark Medical Supplies full-time (more than 5 years)

    Pros

    Free parking and coffee. The fitness center is nice.

    Cons

    My list is too long, so here are a few things. The management I worked with in IT had no concept of "best practices" when it come to programming. Everything was built on the "hacks" of other hacks! The open floor plan makes for a very noisy and distracting work environment. My biggest pet peeve was how management liked to instill fear into us for any reason. Finally, when they tell you that all their documentation is in a folder on the network called " FireFighting", this is a red flag that nobody there knows what they are doing.

    Advice to ManagementAdvice

    Leave Ohio

    Doesn't Recommend
    Disapproves of CEO
  7. Love EP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Specialist in Twinsburg, OH
    Former Employee - Customer Care Specialist in Twinsburg, OH

    I worked at Edgepark Medical Supplies full-time (more than a year)

    Pros

    Hours / Employees / Cafe / Fitness Center /

    Cons

    Nothing that i can think of

    Recommends
    Positive Outlook
    Approves of CEO
  8. In need of a cultural turnaround

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Edgepark Medical Supplies full-time

    Pros

    The company fosters a fast paced, challenging environment. It offers lots of opportunities for improvement. Benefits include a good quality fitness center, trainers, and a paid cafeteria.

    Cons

    The company offers entry level benefits regardless of experience. Dysfunctional executive team with a focus on short term goals. Poor bereavement policy. Poor training opportunities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful

    If you're looking for a job, keep looking!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Device Sales Specialist in Twinsburg, OH
    Current Employee - Medical Device Sales Specialist in Twinsburg, OH

    I have been working at Edgepark Medical Supplies full-time (more than a year)

    Pros

    The Ohio location has a very nice gym with trainers and regular exercise classes. Also, the cafeteria is a plus.

    Cons

    Sink or Swim mentality. This company lacks foresight, strategy, vision, support, and industry knowledge. They have no blueprint for success. They do not foster team work. The training is horrible. Not at all useful or relevant. Morale is low, turnover is high. Career advancement is limited. Computer system is completed outdated and limits daily progress.

    Advice to ManagementAdvice

    Get rid of every last manager and start over!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Great people, slow on technologies, poor executives and managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edgepark Medical Supplies full-time (more than 10 years)

    Pros

    Great people below management and executives. Lots of manual work to keep you busy.

    Cons

    Technology isn't the greatest. Executives and manager don't understand your role and responsibilities in the company.

    Advice to ManagementAdvice

    Tribal knowledge ran the company for many years, instead of reinventing the wheel, this information (knowledge) shouldn't have been swept under the rug. Hopefully the company continues to grow.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful

    It was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Representative in Twinsburg, OH
    Former Employee - Billing Representative in Twinsburg, OH

    I worked at Edgepark Medical Supplies full-time (more than a year)

    Pros

    Good cafeteria and cafe. Pay was decent. Management was sometimes useless

    Cons

    Long hours, not appreciated workforce.

    Advice to ManagementAdvice

    Appreciate your workers

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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